{"id":101059,"date":"2016-08-26T12:21:53","date_gmt":"2016-08-26T16:21:53","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=101059"},"modified":"2016-08-27T22:26:27","modified_gmt":"2016-08-28T02:26:27","slug":"performance-issues-with-concur","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2016\/08\/26\/performance-issues-with-concur\/","title":{"rendered":"Resolved: Performance issues with Concur"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:44am on 08\/26\/2016<br \/>\n<strong>Incident Resolution Time:<\/strong> 5:44pm on 08\/26\/2016<br \/>\n<strong>Services Impacted:<\/strong> Concur<\/p>\n<h4>Description of Impact<\/h4>\n<p>Concur (used for travel arrangements) was reporting performance issues. Some clients experienced issues logging into the system and\/or with degraded performance.<\/p>\n<h4>Current Status<\/h4>\n<p>The issue has been resolved and full service has been restored.<\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:44am on 08\/26\/2016<\/p>\n<p><strong>Services Impacted:<\/strong> Concur<\/p>\n<h4>Description of Impact<\/h4>\n<p>Concur (used for travel arrangements) is reporting performance issues. Some clients may experience issues logging into the system and\/or degraded performance.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> This posts will be updated when the issue has been resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Concur (used for travel arrangements) is reporting performance issues. Some clients may experience issues logging into the system and\/or degraded performance&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101059"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=101059"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101059\/revisions"}],"predecessor-version":[{"id":101075,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/101059\/revisions\/101075"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=101059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=101059"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=101059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}