{"id":84119,"date":"2014-08-11T16:14:42","date_gmt":"2014-08-11T20:14:42","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=84119"},"modified":"2026-06-22T12:35:52","modified_gmt":"2026-06-22T16:35:52","slug":"mac-mail","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/support\/duo\/office365\/desktop-clients\/mac-mail\/","title":{"rendered":"Apple Mail with Office 365"},"content":{"rendered":"<h3>Configure Apple Mail for Office 365<\/h3>\n<div class=\"highlight-yellow\"><strong>Note:<\/strong> <em>If you have just been migrated to Exchange Online, we expect you will need to delete and re-add your account to Mac Mail using the following steps.<br style=\"clear: both;\" \/><\/em><\/div>\n<h3>To delete the existing account:<\/h3>\n<ol>\n<li>Go to your iPhone or iPad&#8217;s <strong>Settings<strong>.<br style=\"clear: both;\" \/><\/strong><\/strong><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/AdobeStock_1745297767_Editorial_Use_Only-e1781836284181-636x601.png\" alt=\"\" width=\"71\" height=\"67\" class=\"alignnone wp-image-162067 \" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/AdobeStock_1745297767_Editorial_Use_Only-e1781836284181-636x601.png 636w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/AdobeStock_1745297767_Editorial_Use_Only-e1781836284181-1024x968.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/AdobeStock_1745297767_Editorial_Use_Only-e1781836284181-768x726.png 768w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/AdobeStock_1745297767_Editorial_Use_Only-e1781836284181.png 1471w\" sizes=\"(max-width: 71px) 100vw, 71px\" \/><br style=\"clear: both;\" \/><br style=\"clear: both;\" \/><\/li>\n<li>Scroll down and tap Apps &gt; Mail &gt; Mail Accounts<br style=\"clear: both;\" \/><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/IMG_7503-636x579.jpg\" alt=\"\" width=\"311\" height=\"283\" class=\" wp-image-162070\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7503-636x579.jpg 636w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7503-1024x932.jpg 1024w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7503-768x699.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7503.jpg 1178w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><br style=\"clear: both;\" \/><br style=\"clear: both;\" \/><\/li>\n<li>Your account should be listed under &#8220;Exchange.&#8221; Click on &#8220;Exchange.&#8221;<br style=\"clear: both;\" \/><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/delete_exchange-e1781837125666-622x636.png\" alt=\"\" width=\"321\" height=\"328\" class=\"alignnone wp-image-162069\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete_exchange-e1781837125666-622x636.png 622w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete_exchange-e1781837125666-1002x1024.png 1002w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete_exchange-e1781837125666-768x785.png 768w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete_exchange-e1781837125666.png 1237w\" sizes=\"(max-width: 321px) 100vw, 321px\" \/><br style=\"clear: both;\" \/><br style=\"clear: both;\" \/><\/li>\n<li>Press &#8220;Delete Account&#8221;<br style=\"clear: both;\" \/><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/delete-account-401x636.png\" alt=\"\" width=\"308\" height=\"488\" class=\"alignnone wp-image-162073\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete-account-401x636.png 401w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete-account-646x1024.png 646w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete-account.png 666w\" sizes=\"(max-width: 308px) 100vw, 308px\" \/><\/li>\n<\/ol>\n<h3>To add an\u00a0account:<\/h3>\n<ol>\n<li>Go to Mail &gt; Add Account or go to Settings &gt; Mail &gt; Mail Accounts &gt; Add Account<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/IMG_7503-636x579.jpg\" alt=\"\" width=\"311\" height=\"283\" class=\" wp-image-162070\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7503-636x579.jpg 636w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7503-1024x932.jpg 1024w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7503-768x699.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7503.jpg 1178w\" sizes=\"(max-width: 311px) 100vw, 311px\" \/><\/p>\n<ol>\n<li>Select <strong>Microsoft <\/strong><strong>Exchange<br style=\"clear: both;\" \/><\/strong><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/IMG_7494-383x636.jpg\" alt=\"\" width=\"185\" height=\"307\" class=\" wp-image-162074\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7494-383x636.jpg 383w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7494-616x1024.jpg 616w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7494-768x1277.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7494-924x1536.jpg 924w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7494.jpg 1178w\" sizes=\"(max-width: 185px) 100vw, 185px\" \/><br style=\"clear: both;\" \/><br style=\"clear: both;\" \/><\/li>\n<li>Enter your Microsoft 365, Exchange, or Outlook email address and a description of your account. Tap\u00a0<strong>Next<\/strong>.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/IMG_7497-636x551.jpg\" alt=\"\" width=\"309\" height=\"268\" class=\" wp-image-162076\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7497-636x551.jpg 636w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7497-1024x887.jpg 1024w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7497-768x665.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7497.jpg 1178w\" sizes=\"(max-width: 309px) 100vw, 309px\" \/><br style=\"clear: both;\" \/>Tap\u00a0<strong>Sign In.<br style=\"clear: both;\" \/><\/strong><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/IMG_7498-448x636.jpg\" alt=\"\" width=\"270\" height=\"383\" class=\" wp-image-162075\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7498-448x636.jpg 448w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7498-721x1024.jpg 721w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7498-768x1091.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7498-1082x1536.jpg 1082w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7498.jpg 1178w\" sizes=\"(max-width: 270px) 100vw, 270px\" \/><br style=\"clear: both;\" \/><strong>Note:<\/strong> Tap <strong>Configure Manually<\/strong> if you need to enter <a href=\"https:\/\/support.microsoft.com\/en-US\/Outlook\/install-mobile\/server-settings-you-ll-need-from-your-email-provider\">server settings<\/a>.<br style=\"clear: both;\" \/><br style=\"clear: both;\" \/><\/li>\n<li>Enter your BU email and password. Tap\u00a0<strong>Sign\u00a0<\/strong><strong><strong>in.<br style=\"clear: both;\" \/><\/strong><\/strong><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/IMG_7501-636x510.jpg\" alt=\"\" width=\"347\" height=\"278\" class=\" wp-image-162077\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7501-636x510.jpg 636w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7501-1024x821.jpg 1024w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7501-768x616.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/IMG_7501.jpg 1178w\" sizes=\"(max-width: 347px) 100vw, 347px\" \/><\/li>\n<li>The Mail app may request certain permissions. Tap\u00a0<strong>Accept<\/strong>.<br style=\"clear: both;\" \/><br style=\"clear: both;\" \/><\/li>\n<li>Choose the services you want to sync with your iOS device and tap\u00a0<strong>Save.<\/strong> <br style=\"clear: both;\" \/><img loading=\"lazy\" src=\"\/tech\/files\/2026\/06\/delete-account-1-e1781837938979-636x633.png\" alt=\"\" width=\"344\" height=\"342\" class=\"alignnone wp-image-162079\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete-account-1-e1781837938979-636x633.png 636w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete-account-1-e1781837938979-150x150.png 150w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete-account-1-e1781837938979-100x100.png 100w, https:\/\/www.bu.edu\/tech\/files\/2026\/06\/delete-account-1-e1781837938979.png 665w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/><br style=\"clear: both;\" \/><br style=\"clear: both;\" \/><\/li>\n<li>Mail will set up your account, and begin to sync your mail.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Configure Apple Mail for Office 365 Note: If you have just been migrated to Exchange Online, we expect you will need to delete and re-add your account to Mac Mail using the following steps. To delete the existing account: Go to your iPhone or iPad&#8217;s Settings. Scroll down and tap Apps &gt; Mail &gt; Mail&#8230;<\/p>\n","protected":false},"author":1303,"featured_media":0,"parent":83990,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/84119"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=84119"}],"version-history":[{"count":16,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/84119\/revisions"}],"predecessor-version":[{"id":162083,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/84119\/revisions\/162083"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/83990"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=84119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}