{"id":83629,"date":"2014-07-29T12:31:41","date_gmt":"2014-07-29T16:31:41","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=83629"},"modified":"2024-12-05T14:42:55","modified_gmt":"2024-12-05T19:42:55","slug":"manage-devices","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/support\/duo\/manage-devices\/","title":{"rendered":"Manage Devices"},"content":{"rendered":"

If you would like to change the list of devices you use to log in with Duo Security, you can use the Manage Devices option to add a new phone or remove an old phone.\u00a0After initial enrollment<\/a>, the first screen displayed when logging in contains two\u00a0buttons: Log In<\/strong> and Manage Devices<\/strong>.<\/p>\n

If you are already enrolled with Duo and selected the Remember my device for 30 days<\/strong> option, you will not see the prompt to manage your device (or any prompt from Duo) for those 30 days. During this period, you can clear your cookies or try a different browser to show the message. You may also contact the service desk for assistance managing devices.
\n<\/em><\/p>\n

    \n
  1. Click the Settings<\/strong>\u00a0button in the top right corner, and then click My Settings & Devices<\/strong> to change settings for your enrolled device(s).
    \n\"duo_settings\"<\/li>\n
  2. If you have only a single device enrolled, clicking on\u00a0the Actions<\/strong> button yields only the Change Device\u00a0Name<\/strong>\u00a0or Reactivate Duo Mobile<\/strong> option. You might want to change the default\u00a0name from Mobile<\/strong> to My iPhone<\/strong>, for example. Reactivation may be necessary if you upgrade to a new phone, for example.
    \n\"duo_mydevices_actions\"<\/li>\n
  3. \n
      \n
    • Change Device Name<\/strong>: change the default name, e.g.,\u00a0Mobile or Landline, to something more meaningful to\u00a0you.<\/li>\n
    • Delete\u00a0Device<\/strong>: delete an enrolled device from your\u00a0authentication list.If you have more than one device enrolled, clicking on\u00a0the Action<\/strong> button associated with a device presents several options:<\/li>\n<\/ul>\n<\/li>\n
    • To start the process of adding a new phone, click the +Add\u00a0another device<\/strong> button.<\/li>\n
    • To\u00a0change your default device, select the device you primarily want to use from the Default Device<\/strong> dropdown menu.
      \n\"duo_set_default\"<\/li>\n
    • To set what happens by default when you log in, select an option from the When I log in<\/strong> dropdown menu.
      \n\"duo_default_login\"<\/li>\n
    • When you’ve finished making changes, click\u00a0Save.<\/strong><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      If you would like to change the list of devices you use to log in with Duo Security, you can use the Manage Devices option to add a new phone or remove an old phone.\u00a0After initial enrollment, the first screen displayed when logging in contains two\u00a0buttons: Log In and Manage Devices. If you are already…<\/p>\n","protected":false},"author":1303,"featured_media":0,"parent":77874,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/83629"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=83629"}],"version-history":[{"count":10,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/83629\/revisions"}],"predecessor-version":[{"id":155129,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/83629\/revisions\/155129"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/77874"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=83629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}