{"id":74604,"date":"2014-05-06T16:29:58","date_gmt":"2014-05-06T20:29:58","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=74604"},"modified":"2023-05-02T14:32:28","modified_gmt":"2023-05-02T18:32:28","slug":"windows","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/support\/browsers\/windows\/","title":{"rendered":"Windows Browser Help"},"content":{"rendered":"<h2>Microsoft Edge<\/h2>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Find the version you're using<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>Go to<strong> Help -&gt; About Microsoft Edge<\/strong><\/p>\n<p><\/div>\n<\/div>\n\n<h2>Firefox<\/h2>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Find the version you're using<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\">\n<ol>\n<li>For <strong>Firefox versions 4.0 to 28.0<\/strong>, click the orange <strong>Firefox<\/strong> icon, located in the upper left-hand corner of your Firefox browser. For <strong>Firefox version 29.0 and above<\/strong>, click the menu icon located in the upper right-hand corner of the browser and then, in the window that appears, click the question mark icon.<\/li>\n<li>For <strong>Firefox 4.0 to 28.0<\/strong>, in the menu that appears mouse-over <strong>Help &gt;<\/strong> and then click on the <strong>About Firefox<\/strong> option. For <strong>Firefox version 29.0 and above<\/strong>, click the <strong>About Firefox<\/strong> link.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2014\/05\/FFabout.png\" width=\"550\" height=\"386\" \/><\/li>\n<li>A small window will appear providing you with your Firefox browser&#8217;s version number.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2014\/05\/ffversionnumber.png\" width=\"550\" height=\"274\" \/><\/li>\n<li>Depending on your rights on the computer, or if the browser is not fully up-to-date, you may or may not see a <strong>Check for Updates<\/strong> button. If you do, you can click this button to check for the latest version of Firefox.<\/li>\n<\/ol>\n<p><\/div>\n<\/div>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Downgrade your version of Firefox<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>If you must downgrade your version of Firefox due to compatibility issues, follow the steps below to uninstall your current version of Firefox and install a previous build.<\/p>\n<ol>\n<li>Download the version of Firefox you need from the list below:\n<ul>\n<li><a href=\"https:\/\/ftp.mozilla.org\/pub\/mozilla.org\/firefox\/releases\/10.0esr\/win32\/en-US\/Firefox%20Setup%2010.0esr.exe\" target=\"_blank\" rel=\"noopener noreferrer\">Firefox 10 ESR<\/a>\u00a0(OnBase)<\/li>\n<li><a href=\"http:\/\/www.mozilla.org\/en-US\/firefox\/organizations\/\" target=\"_blank\" rel=\"noopener noreferrer\">Firefox 24 ESR<\/a>\u00a0(BU Works)<\/li>\n<\/ul>\n<\/li>\n<li><strong>Windows Vista<\/strong> and <strong> Windows 7:<\/strong> Click the <strong>Start<\/strong> button and then <strong>Control Panel<\/strong>.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2014\/05\/startControlPanel.png\" width=\"427\" height=\"526\" \/><br \/>\n<strong>Windows 8.0<\/strong> and <strong>Windows 8.1:<\/strong> From the Start screen, type <strong>Control Panel<\/strong>. Press the Enter key or click on the Control Panel icon that appears.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2013\/07\/Win8StartScreenCP.png\" alt=\"Windows 8 Start Screen - Control Panel application\" width=\"514\" height=\"194\" \/><\/li>\n<li>In the Control Panel, click the <strong>Uninstall a program<\/strong> link.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2014\/05\/CPuninstallprogram.png\" width=\"598\" height=\"387\" \/><\/li>\n<li>In the list of installed programs, click the <strong>Mozilla Firefox&#8230;<\/strong> icon.<\/li>\n<li>Click the <strong>Uninstall<\/strong> button, located at the top of the list of installed programs.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2014\/05\/uninstallFF.png\" width=\"600\" height=\"399\" \/><\/li>\n<li>Follow the steps in the Mozilla Firefox Uninstall wizard to remove Firefox from your computer. During the removal process you&#8217;ll be asked if you wish to keep your current Firefox profile. You can leave this intact to be used when you install the previous build of Firefox. The profile keeps things like your browser history and bookmarks.<\/li>\n<li>After finishing the uninstall wizard, restart your computer.<\/li>\n<li>Locate the file downloaded in step #1 above.<\/li>\n<li>Close out all open programs and double-click the Firefox installer file to begin the installation process.<\/li>\n<li>Follow the steps in the wizard in order to complete the installation. Choose the <strong>Standard installation<\/strong> option.<\/li>\n<li>If you are installing Firefox 10 ESR for use with OnBase, follow the steps in the <strong>Prevent Firefox from updating automatically<\/strong> section below.<\/li>\n<\/ol>\n<p><\/div>\n<\/div>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Prevent Firefox from updating automatically<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ol>\n<li>For <strong>Firefox 4.0 to 28.0<\/strong>, click the orange <strong>Firefox<\/strong> icon. For <strong>Firefox 29.0 and above<\/strong>, click the menu icon, located in the upper right-hand corner of the browser.<\/li>\n<li>For <strong>Firefox 4.0 to 28.0<\/strong>, mouse over <strong>Options<\/strong> and then in the menu that appears, click the <strong>Options<\/strong> link. For <strong>Firefox 29.0 and above<\/strong>, click the <strong>Options<\/strong> icon.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2014\/05\/FFoptions.png\" width=\"600\" height=\"419\" \/><\/li>\n<li>Click the <strong>Advanced<\/strong> icon at the top of the Options window and then the <strong>Update<\/strong> tab below.<\/li>\n<li>Click the <strong>Never check for updates&#8230;<\/strong> radio button.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2014\/05\/FFpreventUpdates.png\" width=\"527\" height=\"589\" \/><\/li>\n<\/ol>\n<p><\/div>\n<\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Edge Firefox&#8230;<\/p>\n","protected":false},"author":1002,"featured_media":0,"parent":72802,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/74604"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=74604"}],"version-history":[{"count":20,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/74604\/revisions"}],"predecessor-version":[{"id":143999,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/74604\/revisions\/143999"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/72802"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=74604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}