{"id":662,"date":"2009-09-29T11:06:46","date_gmt":"2009-09-29T15:06:46","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?page_id=662"},"modified":"2017-11-13T10:38:30","modified_gmt":"2017-11-13T15:38:30","slug":"transfer","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/cccs\/phone\/calling-services\/features\/transfer\/","title":{"rendered":"Transferring Calls"},"content":{"rendered":"<h3>Transferring Calls<\/h3>\n<p><strong>To transfer a call<\/strong><\/p>\n<ul>\n<li>Press the<span>\u00a0<\/span><em>Transfer<\/em><span>\u00a0<\/span>button<\/li>\n<li>Dial the extension number\n<ul>\n<li><em>Option: Announce the caller<\/em><\/li>\n<li>Press the<span>\u00a0<\/span><em>Transfer<\/em><span>\u00a0<\/span>button<span>\u00a0<\/span><strong>or<\/strong><em><strong>\u00a0<\/strong><\/em><em>Transfer<\/em><span>\u00a0<\/span>softkey<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>If no answer or the line is busy<\/strong><\/p>\n<ul>\n<li>Press the<span>\u00a0<\/span><em>Cancel<\/em><span>\u00a0<\/span>softkey<\/li>\n<li>Press the<span>\u00a0<\/span><em>Resume<\/em><span>\u00a0<\/span>softkey<span>\u00a0<\/span><strong>or<\/strong><em><strong>\u00a0<\/strong><\/em>Press the flashing line button<\/li>\n<\/ul>\n<p><strong>To toggle between calls<\/strong><\/p>\n<ul>\n<li>Press the<span>\u00a0<\/span><em>Swap<\/em><span>\u00a0<\/span>softkey<\/li>\n<\/ul>\n<p><strong>To transfer two calls on the same line to one another<\/strong><\/p>\n<ul>\n<li>While connected to an active call, press the<span>\u00a0<\/span><em>Transfer<\/em><span>\u00a0<\/span>button<\/li>\n<li>Press the flashing line button<\/li>\n<li>Press the<span>\u00a0<\/span><em>Yes<\/em><span>\u00a0<\/span>softkey to confirm and complete the transfer<\/li>\n<\/ul>\n<p><strong>To transfer a\u00a0call to a subscribers voicemail box<\/strong><\/p>\n<ul>\n<li>Dial # + the 5-digit voice mailbox\u00a0number<\/li>\n<li>Press the<span>\u00a0<\/span><em>Transfer<\/em><span>\u00a0<\/span>button<span>\u00a0<\/span><strong>or<\/strong><em><strong>\u00a0<\/strong><\/em><em>Transfer<\/em><span>\u00a0<\/span>softkey<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Transferring Calls To transfer a call Press the\u00a0Transfer\u00a0button Dial the extension number Option: Announce the caller Press the\u00a0Transfer\u00a0button\u00a0or\u00a0Transfer\u00a0softkey If no answer or the line is busy Press the\u00a0Cancel\u00a0softkey Press the\u00a0Resume\u00a0softkey\u00a0or\u00a0Press the flashing line button To toggle between calls Press the\u00a0Swap\u00a0softkey To transfer two calls on the same line to one another While connected to an&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":656,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/662"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=662"}],"version-history":[{"count":12,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/662\/revisions"}],"predecessor-version":[{"id":111173,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/662\/revisions\/111173"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/656"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}