{"id":65805,"date":"2013-05-09T13:26:15","date_gmt":"2013-05-09T17:26:15","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=65805"},"modified":"2025-08-28T16:54:01","modified_gmt":"2025-08-28T20:54:01","slug":"orientation","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/about\/help-center\/orientation\/","title":{"rendered":"Orientation"},"content":{"rendered":"<p><img loading=\"lazy\" src=\"\/tech\/files\/2020\/07\/get_connected-636x465.jpg\" alt=\"Image of person connecting phone and laptop to wireless internet\" width=\"269\" height=\"197\" class=\"alignright wp-image-129858\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2020\/07\/get_connected-636x465.jpg 636w, https:\/\/www.bu.edu\/tech\/files\/2020\/07\/get_connected-1024x749.jpg 1024w, https:\/\/www.bu.edu\/tech\/files\/2020\/07\/get_connected-768x562.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2020\/07\/get_connected-1536x1124.jpg 1536w, https:\/\/www.bu.edu\/tech\/files\/2020\/07\/get_connected-2048x1498.jpg 2048w\" sizes=\"(max-width: 269px) 100vw, 269px\" \/><\/p>\n<h3><strong>Get Connected<\/strong><\/h3>\n<p>Help will be available from the <a href=\"https:\/\/www.bu.edu\/tech\/desktop\/support\/help-center\/\">IT Help Center<\/a> during move-in and throughout the year.<\/p>\n<ul>\n<li>Use <strong>wireless<\/strong> by logging in to the <a href=\"https:\/\/www.bu.edu\/tech\/services\/infrastructure\/networks\/wireless\/eduroam\/\">eduroam<\/a> network when it comes up, using<span>\u00a0your full BU email address<\/span> and Kerberos password.<\/li>\n<li>You may need help<a href=\"https:\/\/www.bu.edu\/tech\/about\/help-center\/move-in-assistance\/devices\/\"> setting up devices (such as an Xbox, Wii, or VoIP phone)<\/a> on our network. <a href=\"https:\/\/www.bu.edu\/tech\/support\/accounts\/wired\/ethernet\/devices\/\"><\/a><\/li>\n<li>For all instructions on connecting, refer to<a href=\"https:\/\/www.bu.edu\/tech\/support\/connect\/\"> Connect to the BU Network<\/a> for details on both wireless and wired (Ethernet) connections.<\/li>\n<li>Remember, when you use BU technology resources, you agree to the <a href=\"https:\/\/www.bu.edu\/policies\/acceptable-use-of-computing-services-policy\/\">Acceptable Use of Computing Services Policy<\/a>.<\/li>\n<\/ul>\n<h3><strong>Get Educational Pricing<img loading=\"lazy\" src=\"\/tech\/files\/2020\/07\/Office365.jpeg\" alt=\"Office 365 Logos\" width=\"242\" height=\"195\" class=\"alignright wp-image-129859\" \/><br \/>\n<\/strong><\/h3>\n<ul>\n<li><a title=\"Educational Pricing\" href=\"https:\/\/www.bu.edu\/tech\/support\/purchase\/personal\/shop\/\">Take advantage of educational pricing<\/a> on Apple, Lenovo, and other systems.<\/li>\n<li>The <a href=\"https:\/\/www.bu.edu\/tech\/desktop\/support\/help-center\/\">IT Help Center<\/a> is authorized to service all of these brands.<\/li>\n<li>You can also install <a href=\"https:\/\/www.bu.edu\/tech\/studentoffice\">Microsoft Office at no cost<\/a>.<\/li>\n<li>See our <a href=\"https:\/\/www.bu.edu\/tech\/support\/software\/\">list of software<\/a> available to our community for free or at a discount.<\/li>\n<\/ul>\n<h3><strong>Protect your Data and Devices<br \/>\n<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/device-security\/endpoint-protection\/\">Antivirus and spyware detection<\/a> software are provided.<\/li>\n<li>Remember to <strong>never leave your laptop or device unattended<\/strong> in a public area or an unlocked residence.<\/li>\n<li>Protect your PC by downloading and installing the latest<span>\u00a0<\/span><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/removal\/security\/safe-computing\/autoupdate\/\" title=\"Security and Service Packs\">Microsoft service packs and security patches<\/a><span>\u00a0<\/span>(PCs).<\/li>\n<li>Learn how to<span>\u00a0<\/span><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/removal\/security\/safe-computing\/safeguard-your-computer-and-your-identity\/\" title=\"Protect your identity\">protect your identity<\/a>.<\/li>\n<li><strong>Back up your important files!<\/strong> Use <a href=\"https:\/\/www.bu.edu\/tech\/services\/infrastructure\/storage-backup\/cloud-file-storage\/backup-your-data-with-bu-google-drive\/\">Google Drive<\/a>, save to an external\/thumb drive, or even email yourself any essential documents. Ensure you take the necessary steps to maintain multiple copies of your work at all times.<\/li>\n<\/ul>\n<h3><strong>Collaborate, Navigate, Learn!<\/strong><\/h3>\n<p><strong>BU Google Mail and Apps<\/strong> \u2013 Get your <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/email\/google\/\">BU Google Mail<\/a> plus Google Drive and the other Google apps at <a href=\"http:\/\/www.bu.edu\/google\">www.bu.edu\/google<\/a>.<\/p>\n<p><strong>Please ensure you are checking your BU email regularly. <\/strong>It&#8217;s essential to check the mail sent to <em>login<\/em>@bu.edu, as this is the official way the University contacts you. If you have an existing email account that you prefer to use, you can forward your BU email using the <a href=\"https:\/\/www.bu.edu\/phpbin\/directory\/change-entry.html\">My Directory Listing<\/a> page.<\/p>\n<p><strong>Blackboard <\/strong> &#8211; Many of your professors will use <a href=\"https:\/\/www.bu.edu\/tech\/desktop\/support\/distribution\/turnitin\/\">Blackboard<\/a> as a learning management system. Check it out for yourself and log in when the time comes at <a href=\"https:\/\/learn.bu.edu\">learn.bu.edu.<\/a><\/p>\n<p><strong>Turnitin <\/strong>\u2013 Professors rely on Turnitin to check for plagiarism. Additionally, you can use it to ensure your work is properly cited as well.&#8217;<\/p>\n<p><strong>Adobe Creative Cloud<\/strong> &#8211; Licenses are available for registered students to <a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/\">request<\/a>.<\/p>\n<p><strong>Blogs<\/strong> &#8211; Want to write about it? Consider using <span>BU&#8217;s<\/span> <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/websites\/blogs\/\">blogging platform.<\/a> Set one up at <a href=\"http:\/\/blogs.bu.edu\">blogs.bu.edu<\/a>.<\/p>\n<p><strong>Printing<\/strong> &#8211; Travel light. Use BU <strong><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/printing\/myprint\/\">MyPrint<\/a><\/strong> for all your printing needs. Send jobs to convenient printing locations <strong><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/printing\/myprint\/myprint-locations\/\">across campus<\/a>.<\/strong> Simply, print from any computer on campus. And if you&#8217;re off campus,<span> connect to the network through the <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/remote\/vpn\/use\/\">BU <\/a><\/span>VPN. Thankfully, most courses let you submit assignments online. If you bring your own, it must connect with a USB cable. Wireless printers will not work on BU\u2019s network.<\/p>\n<p><strong>MyBU Student Portal <\/strong>&#8211; You might have already used the<span>\u00a0<a href=\"https:\/\/student.bu.edu\/\">MyBU Student Portal<\/a><\/span> &#8211; or will soon! It provides <a href=\"https:\/\/www.bu.edu\/tech\/services\/admin\/mybu\/student\/\">access to your personal, academic, financial, and other information<\/a> relevant to Boston University. You can register for classes, pay bills, buy Convenience Points, and maintain additional information.<\/p>\n<p><strong>Delegated Access<\/strong> &#8211; Using<span>\u00a0<\/span><a href=\"https:\/\/mybustudent.bu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">MyBU Student<\/a>, students can <a href=\"https:\/\/www.bu.edu\/reg\/academics\/ferpa\/delegated-access\/#:~:text=Delegated%20Access%20Using%20MyBU%20Student%2C%20students%20can%20sponsor,aid%2C%20and%20Student%20Accounting%20Services%20activity%20or%20balances.\">sponsor a guest login account and grant, revise, or remove viewer access<\/a> to key pieces of their record, such as an unofficial academic transcript, proof of enrollment, financial aid, and Student Accounting Services activity or balances.<\/p>\n<p><strong data-start=\"425\" data-end=\"439\">TerrierGPT<\/strong> \u2013 Get confidential-safe access to leading GenAI models, including GPT-4.1, Claude, and Gemini, via <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/collaboration\/conversational-ai\/terriergpt\/\">BU\u2019s secure LibreChat system.<\/a><\/p>\n<h3><strong>Find Help and Follow Us!<br \/>\n<\/strong><\/h3>\n<p><a href=\"https:\/\/www.bu.edu\/tech\"><strong>TechWeb site<\/strong><\/a> \u2013 Find instructions and more at <a href=\"https:\/\/www.bu.edu\/tech\">bu.edu\/tech\/<\/a>.<\/p>\n<p><a href=\"https:\/\/www.bu.edu\/tech\/about\/help-center\/\"><strong>IS&amp;T&#8217;s IT Help Center<\/strong><\/a> &#8211; Ask questions, get help, and repair.<\/p>\n<p><a href=\"https:\/\/x.com\/buithelp\" title=\"@buithelp\"><img loading=\"lazy\" src=\"https:\/\/www.bu.edu\/tech\/files\/2025\/08\/logos_14417709.png\" width=\"15\" height=\"15\" class=\"alignnone\" alt=\"Click on the X icon to open BU IS&amp;T X feed in a new tab.\" \/><\/a> <strong><a href=\"https:\/\/x.com\/buithelp\" title=\"@buithelp\">@buithelp<\/a> \u00a0<\/strong>| \u00a0<a href=\"https:\/\/www.facebook.com\/BUITHelp\" title=\"@buithelp\"><img loading=\"lazy\" src=\"https:\/\/www.bu.edu\/tech\/wp-content\/themes\/bu-tech-intermediate\/images\/iconFacebook.gif\" width=\"15\" height=\"15\" class=\"alignnone\" alt=\"Click on the Facebook icon to open BU IS&amp;T Facebook feed in a new tab.\" \/><\/a> <strong><a href=\"https:\/\/www.facebook.com\/BUITHelp\" title=\"@buithelp\">@buithelp<\/a> \u00a0<\/strong>|\u00a0 <a href=\"https:\/\/instagram.com\/buithelp\" title=\"@buithelp\"><img loading=\"lazy\" src=\"https:\/\/www.bu.edu\/tech\/files\/2025\/08\/5296765_camera_instagram_instagram-logo_icon-1.png\" width=\"15\" height=\"15\" class=\"alignnone\" alt=\"Click on the Instagram icon to open BU IS&amp;T Instagram feed in a new tab.\" a=\"\" \/> <strong><\/strong><\/a><strong><a href=\"https:\/\/instagram.com\/buithelp\" title=\"@buithelp\">@buithelp<\/a> \u00a0<\/strong>|\u00a0 <a href=\"https:\/\/www.linkedin.com\/showcase\/buithelp\" title=\"@buithelp\"><img loading=\"lazy\" src=\"https:\/\/www.bu.edu\/tech\/files\/2025\/08\/5296501_linkedin_network_linkedin-logo_icon-1.png\" width=\"15\" height=\"15\" class=\"alignnone\" alt=\"Click on the Linkedin icon to open BU IS&amp;T Linkedin feed in a new tab.\" a=\"\" \/> <strong><\/strong><\/a><strong><a href=\"https:\/\/www.linkedin.com\/showcase\/buithelp\" title=\"linkedin.com\/showcase\/buithelp\">linkedin.com\/showcase\/buithelp\/<\/a><\/strong>\u00a0 |\u00a0 <a href=\"https:\/\/linktr.ee\/buithelp\" title=\"@buithelp\"><img loading=\"lazy\" src=\"https:\/\/www.bu.edu\/tech\/files\/2025\/08\/idsevu_-un_1756413743194.png\" width=\"15\" height=\"15\" class=\"alignnone\" alt=\"Click on the Linktree icon to open BU IS&amp;T Linktree feed in a new tab.\" a=\"\" \/><\/a> \u00a0<strong><a href=\"https:\/\/linktr.ee\/buithelp\" title=\"linktr.ee\/buithelp\">linktr.ee\/buithelp<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get Connected Help will be available from the IT Help Center during move-in and throughout the year. Use wireless by logging in to the eduroam network when it comes up, using\u00a0your full BU email address and Kerberos password. You may need help setting up devices (such as an Xbox, Wii, or VoIP phone) on our&#8230;<\/p>\n","protected":false},"author":1348,"featured_media":0,"parent":12747,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/65805"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1348"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=65805"}],"version-history":[{"count":50,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/65805\/revisions"}],"predecessor-version":[{"id":159373,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/65805\/revisions\/159373"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/12747"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=65805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}