{"id":64254,"date":"2013-03-26T11:23:00","date_gmt":"2013-03-26T15:23:00","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=64254"},"modified":"2024-01-04T13:46:54","modified_gmt":"2024-01-04T18:46:54","slug":"communication","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/support\/communication\/","title":{"rendered":"How we communicate with you"},"content":{"rendered":"<h2>How we communicate with you<\/h2>\n<p>You might first hear from IS&amp;T when you join the community and need to set up your <a href=\"https:\/\/www.bu.edu\/tech\/services\/security\/iam\/authentication\/kerberos\/kerberos\/\">BU login name and Kerberos password<\/a>. You might meet us again when you move into a residence or when you get started as a BU employee.\u00a0 At any time, you can find us at the <a href=\"https:\/\/www.bu.edu\/tech\/about\/help-center\/\">IT Help Center<\/a>, which has two service desk locations; at 179 Amory Street and at Mugar Library.<\/p>\n<p>Look for regular news and alerts provided on our <a href=\"https:\/\/www.bu.edu\/tech\">home page<\/a>, through broadcast email messages, within specific applications (e.g. Blackboard and BUworks) and via the social media channels listed below. <strong>IS&amp;T provides advance notice of planned changes and service outages, as well as alerts and updates regarding any current service impacting incidents.<\/strong> We also post information on <a href=\"https:\/\/www.bu.edu\/tech\/about\/training\/\">training classes<\/a>, available software, hardware purchasing, new services, educational technology resources, security alerts, and more.<\/p>\n<table class=\"web-overview\" width=\"510\" height=\"395\">\n<tbody>\n<tr>\n<td colspan=\"4\">\n<h2>Follow us!<\/h2>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"dark\"><\/td>\n<td class=\"dark\" width=\"138\"><img src=\"\/tech\/files\/2013\/03\/Twitter.png\" alt=\"Twitter\" title=\"Twitter\" class=\"alignnone size-thumbnail wp-image-64279\" width=\"128\" \/><\/td>\n<td class=\"dark\" width=\"138\"><img src=\"\/tech\/files\/2013\/03\/Facebook.png\" alt=\"Facebook\" title=\"Facebook\" class=\"alignnone size-full wp-image-64280\" width=\"128\" \/><\/td>\n<td class=\"dark\" width=\"138\"><img src=\"\/tech\/files\/2024\/01\/Instagram-banner-1-e1704393883646.jpg\" alt=\"Instagram\" title=\"Instagram\" class=\"alignnone size-thumbnail wp-image-64279\" width=\"128\" \/><\/td>\n<\/tr>\n<tr>\n<td><strong>Information Services &amp; Technology<\/strong><\/td>\n<td><a href=\"https:\/\/twitter.com\/buithelp\">@buithelp<\/a><\/td>\n<td><a href=\"http:\/\/www.facebook.com\/buithelp\">\/buithelp<\/a><\/td>\n<td><a href=\"https:\/\/www.instagram.com\/buithelp\/\">@buithelp<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"dark\"><strong>Medical Campus (BUMC IT)<\/strong><\/td>\n<td class=\"dark\"><a href=\"https:\/\/twitter.com\/bumcit\">@bumcit<\/a><strong><br \/>\n<\/strong><\/td>\n<td class=\"dark\"><a href=\"https:\/\/www.facebook.com\/BUMCIT\">\/BUMCIT<\/a><\/td>\n<td class=\"dark\"\n\n<p>N\/A<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\">\n<h2>Mailing lists<\/h2>\n<\/td>\n<\/tr>\n<tr>\n<td class=\"dark\"><strong><a href=\"https:\/\/www.bu.edu\/tech\/about\/communication\/email-lists\/\">Tech Status Email Notification<\/a><\/strong><\/td>\n<td class=\"dark\" colspan=\"2\">Email alerts for planned outages and incidents.<\/td>\n<td class=\"dark\" colspan=\"2\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How we communicate with you You might first hear from IS&amp;T when you join the community and need to set up your BU login name and Kerberos password. You might meet us again when you move into a residence or when you get started as a BU employee.\u00a0 At any time, you can find us&#8230;<\/p>\n","protected":false},"author":1348,"featured_media":0,"parent":74764,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/64254"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1348"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=64254"}],"version-history":[{"count":37,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/64254\/revisions"}],"predecessor-version":[{"id":149820,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/64254\/revisions\/149820"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/74764"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=64254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}