{"id":53320,"date":"2012-02-15T15:15:45","date_gmt":"2012-02-15T20:15:45","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=53320"},"modified":"2025-10-21T13:15:49","modified_gmt":"2025-10-21T17:15:49","slug":"mac","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/support\/browsers\/clear-cache\/mac\/","title":{"rendered":"Clear your browser cache &#8211; Mac OS X"},"content":{"rendered":"<div id=\"bbvista8\">\n<a name=\"top\"><\/a><\/p>\n<p>Please select your browser below and follow the instructions provided.<\/p>\n<table>\n<tr>\n<!-- \n\n<td width=\"25%\"><input name=\"browsers\" type=\"radio\" id=\"sfri6\" onclick=\"show_div('safari6')\" value=\"safari6\">\n       <label for=\"sfri6\">Safari 6 to 7<\/label>\n<\/td>\n\n --><\/p>\n<td width=\"25%\"><input name=\"browsers\" type=\"radio\" id=\"sfri8\" onclick=\"show_div('safari')\" value=\"safari\"><br \/>\n       <label for=\"sfri8\">Safari 8 to 12 <\/label>\n<\/td>\n<td width=\"25%\"><input name=\"browsers\" type=\"radio\" id=\"fx36\" onclick=\"show_div('firefox36')\" value=\"firefox\"><br \/>\n      <label for=\"fx36\">Firefox <a href=\"#\" id=\"frc\">(FRC)<\/a><\/label>\n<\/td>\n<td width=\"25%\"><input name=\"browsers\" type=\"radio\" id=\"gchrome\" onclick=\"show_div('chrome')\" value=\"chrome\"><br \/>\n      <label for=\"gchrome\">Google Chrome <a href=\"#\" id=\"sc\">(SRC)<\/a><\/label>\n<\/td>\n<\/tr>\n<\/table>\n<div id=\"bblearninfo\"><\/div>\n<p><!-- Safari 6 to 7--><\/p>\n<div id=\"safari6\">\n<h4><img loading=\"lazy\" src=\"\/tech\/files\/2009\/10\/safari-logo-sm3.jpg\" alt=\"safari-logo-sm\" width=\"26\" height=\"28\" \/> Safari 6 to 7<\/h4>\n<ol>\n<li>Launch Safari from your Dock or desktop.<br \/>\n<img loading=\"lazy\" class=\"screenshots\" src=\"\/tech\/files\/2013\/07\/safaridock.png\" alt=\"macLeopard-dock-safari\" width=\"345\" height=\"77\" \/><\/li>\n<li>Click  <strong>Safari<\/strong> from the browser menu at the top of your screen.<\/li>\n<li>Click  <strong>Reset Safari<\/strong> from the menu<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2013\/11\/resetsafari6.png\" alt=\"Safari6-EmptyCache\" width=\"237\" height=\"104\" \/><\/li>\n<li>In the &#8216;Reset Safari&#8217; window that appears, check the <strong>Remove all website data <\/strong>box. Boston University&#8217;s login system does not allow for saving passwords in a browser so check the <strong>Remove saved names and passwords<\/strong> check box if you have previously saved your BU credentials in your browser.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2013\/11\/safari6clearcache.png\" alt=\"Safari6-EmptyCache\" width=\"565\" height=\"513\" \/><\/li>\n<li>Click <strong>Reset<\/strong><\/li>\n<\/ol>\n<\/div>\n<p><!-- Safari 8 to 12--><\/p>\n<div id=\"safari\">\n<h4><img loading=\"lazy\" src=\"\/tech\/files\/2016\/08\/safari-icon.png\" alt=\"safari9-logo\" width=\"42\" height=\"44\" \/> Safari 8 to 12<\/h4>\n<ol>\n<li>Launch Safari from your Dock or desktop.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/03\/safariv2.png\" alt=\"\" width=\"400\" height=\"182\" class=\"alignnone size-full wp-image-120089\" \/><\/p>\n<li>Click <strong>Safari<\/strong> from the browser menu at the top of your screen.<\/li>\n<li>Click <strong>Clear History&#8230;<\/strong> from the menu.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/03\/safari2v2.png\" alt=\"\" width=\"400\" height=\"404\" class=\"alignnone size-full wp-image-120090\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2019\/03\/safari2v2.png 400w, https:\/\/www.bu.edu\/tech\/files\/2019\/03\/safari2v2-100x100.png 100w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<li> In the confirmation window that appears, select the all history option from the drop down menu, and then click<strong> Clear History<\/strong>.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/03\/safari3v2.png\" alt=\"\" width=\"400\" height=\"133\" class=\"alignnone size-full wp-image-120097\" \/>\n<\/ol>\n<\/div>\n<p><!-- Firefox FRC --><\/p>\n<div id=\"firefox36\">\n<h4><img loading=\"lazy\" src=\"\/tech\/files\/2009\/10\/fx-logo-sm6.jpg\" alt=\"fx-logo-sm\" width=\"26\" height=\"26\" \/> Firefox Final Release Channel<\/h4>\n<ol>\n<li>Click the menu button (\u2630) in the upper-right corner of Firefox.<\/li>\n<li>Select <strong>History<\/strong>, then click <strong>Clear Recent History<\/strong><br \/><img loading=\"lazy\" src=\"\/tech\/files\/2025\/10\/clear-recent-history-636x395.png\" alt=\"directions to remove cache\" width=\"636\" height=\"395\" class=\"aligncenter size-medium wp-image-160151\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2025\/10\/clear-recent-history-636x395.png 636w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/clear-recent-history-1024x635.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/clear-recent-history-768x477.png 768w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/clear-recent-history.png 1265w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>In the \u201cTime range to clear\u201d drop-down, choose <strong>Everything<\/strong>.<\/li>\n<li>Check Cache (add Cookies only if needed)<\/li>\n<p><img loading=\"lazy\" src=\"\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM-489x636.png\" alt=\"directions to remove cache\" width=\"489\" height=\"636\" class=\"aligncenter size-medium wp-image-160162\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM-489x636.png 489w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM-788x1024.png 788w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM-768x998.png 768w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM.png 902w\" sizes=\"(max-width: 489px) 100vw, 489px\" \/><\/p>\n<li>Click <strong>Clear Now<\/strong>. Then close and reopen Firefox.<\/li>\n<\/ol>\n<p><em>Note:<\/em> Clearing the cache (saved website files) fixes loading or display issues. <em>The step won&#8217;t sign you out.<\/em><br \/>\nAvoid selecting<strong> Site Preferences<\/strong> unless you want to\n<\/div>\n<p><!-- Google Chrome Stable Channel--><\/p>\n<div id=\"chrome\">\n<h4><img loading=\"lazy\" src=\"\/tech\/files\/2012\/02\/chrome_logo.gif\" alt=\"Google Chrome logo\" width=\"26\" height=\"26\" \/> Google Chrome Stable Release Channel<\/h4>\n<ol>\n<li>Launch Google Chrome from your Dock or desktop.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/03\/chromev2.png\" alt=\"\" width=\"400\" height=\"177\" class=\"alignnone size-full wp-image-120094\" \/><\/p>\n<li>Click <strong>Chrome<\/strong> from the browser menu at the top of your screen.<\/li>\n<li>Click <strong>Clear Browsing Data&#8230;<\/strong><br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/03\/chrome2v2-636x319.png\" alt=\"\" width=\"636\" height=\"319\" class=\"alignnone size-medium wp-image-120093\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2019\/03\/chrome2v2-636x319.png 636w, https:\/\/www.bu.edu\/tech\/files\/2019\/03\/chrome2v2-768x385.png 768w, https:\/\/www.bu.edu\/tech\/files\/2019\/03\/chrome2v2-1024x514.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2019\/03\/chrome2v2.png 1220w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/p>\n<li>In the window that appears, ensure that you are on <strong>Basic<\/strong> (not Advanced) and ensure that <strong> All time<\/strong> is selected in the <strong>Time range<\/strong> drop down menu.<\/li>\n<li>Ensure that at least <strong>Cookies and other site data<\/strong>, and <strong>Cached images and files<\/strong> are checked.\n<li>Click the <strong>Clear data<\/strong> button.<\/br><br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/03\/chrome4v2-1.png\" alt=\"\" width=\"400\" height=\"373\" class=\"alignnone size-full wp-image-120101\" \/><\/p>\n<li>You can now close this tab or window.<\/li>\n<\/ol>\n<\/div>\n<div id=\"backtotop\">\n<p><a href=\"#top\">Back to top<\/a><\/p>\n<\/div>\n<p><script type=\"text\/javascript\" src=\"http:\/\/www.bu.edu\/cdn\/scripts\/jquery\/browser2.js\"><\/script><\/p>\n<p><script type=\"text\/javascript\">\r\n<!--\r\nfunction show_div(browser){\r\n\r\nswitch(browser)\r\n{\r\n   case 'safari':\r\n       document.getElementById('safari').style.display = 'block';\r\n       document.getElementById('safari6').style.display = 'none';\r\n\tdocument.getElementById('backtotop').style.display = 'block';\r\n\tdocument.getElementById('firefox36').style.display = 'none';\r\n        document.getElementById('chrome').style.display = 'none';\r\n        break;\r\ncase 'safari6':\r\n       document.getElementById('safari').style.display = 'none';\r\n        document.getElementById('safari6').style.display = 'block';\r\n\tdocument.getElementById('backtotop').style.display = 'block';\r\n\tdocument.getElementById('firefox36').style.display = 'none';\r\n        document.getElementById('chrome').style.display = 'none';\r\n        break;\r\ncase 'chrome':\r\n       document.getElementById('chrome').style.display = 'block';\r\n       document.getElementById('safari6').style.display = 'none';\r\n        document.getElementById('safari').style.display = 'none';\r\n\tdocument.getElementById('backtotop').style.display = 'block';\r\n\tdocument.getElementById('firefox36').style.display = 'none';\r\n        break;\r\n  case 'firefox36':\r\n       document.getElementById('safari').style.display = 'none';\r\n       document.getElementById('safari6').style.display = 'none';\r\n       document.getElementById('firefox36').style.display = 'block';\r\n       document.getElementById('backtotop').style.display = 'block';\r\n       document.getElementById('chrome').style.display = 'none';\r\n       break;\r\n  default:\r\n      document.getElementById('safari').style.display = 'block';\r\n      document.getElementById('safari6').style.display = 'block';\r\n      document.getElementById('firefox36').style.display = 'block';\r\n      document.getElementById('backtotop').style.display = 'block';\r\n      document.getElementById('chrome').style.display = 'block';\r\n}\r\n}\r\n\/\/-->\r\n<\/script>\n<\/p><\/div>\n<p><!-- end div id=bbvista8 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please select your browser below and follow the instructions provided. Safari 8 to 12 Firefox (FRC) Google Chrome (SRC) Safari 6 to 7 Launch Safari from your Dock or desktop. Click Safari from the browser menu at the top of your screen. Click Reset Safari from the menu In the &#8216;Reset Safari&#8217; window that appears,&#8230;<\/p>\n","protected":false},"author":1002,"featured_media":0,"parent":53313,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/53320"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=53320"}],"version-history":[{"count":50,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/53320\/revisions"}],"predecessor-version":[{"id":160164,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/53320\/revisions\/160164"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/53313"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=53320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}