{"id":53318,"date":"2012-02-15T15:11:22","date_gmt":"2012-02-15T20:11:22","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=53318"},"modified":"2025-10-21T13:16:26","modified_gmt":"2025-10-21T17:16:26","slug":"windows","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/support\/browsers\/clear-cache\/windows\/","title":{"rendered":"Clear your browser cache &#8211; Windows"},"content":{"rendered":"<div id=\"bbvista8\">\n<a name=\"top\" id=\"top\"><\/a><\/p>\n<p>Please select your browser below and follow the instructions provided.<\/p>\n<table>\n<tbody>\n<tr>\n<td width=\"25%\"><input id=\"internetexp8\" onclick=\"show_browser('ie8')\" name=\"browser\" type=\"radio\" value=\"ie8\" \/><label for=\"internetexp8\"> Microsoft Edge <\/label><\/td>\n<td width=\"25%\"><input id=\"fx10\" onclick=\"show_browser('firefox10')\" name=\"browser\" type=\"radio\" value=\"firefox10\" \/> <label for=\"fx10\">Firefox <a href=\"#\" id=\"frc\">(FRC)<\/a><\/label><\/td>\n<td width=\"25%\"><input id=\"gchrome\" onclick=\"show_browser('chrome')\" name=\"browser\" type=\"radio\" value=\"gchrome\" \/> <label for=\"gchrome\">Google Chrome <a href=\"#\" id=\"sc\">(SC)<\/a><\/label><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div id=\"bblearninfo\"><\/div>\n<p><!-- Microsoft Edge --><\/p>\n<div id=\"ie8\">\n<h4><img loading=\"lazy\" src=\"\/tech\/files\/2023\/05\/Microsoft-Edge-Chromium-banner.png\" alt=\"Edge logo\" width=\"140\" height=\"50\" class=\"alignnone size-full wp-image-145315\" \/> Microsoft Edge<\/h4>\n<ol>\n<li>Launch Microsoft Edge from your desktop or start menu.<\/li>\n<li>Determine if you want to clear the cache on the current device or all devices sync to your profile.<\/li>\n<li>Clear cache on the current device only: turn off sync in Edge (<strong>Settings > Profiles > Sync > Turn off Sync)<\/strong>. Leave Sync on to clear the cache from all connected devices. <br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2023\/05\/tempsnipeee-636x223.png\" alt=\"Choose the sync option\" width=\"636\" height=\"223\" class=\"alignnone size-medium wp-image-145304\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee-636x223.png 636w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee-1024x359.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee-768x269.png 768w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee-1536x538.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee.png 1805w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><<\/li>\n<li>Next, open the menu and choose &#8220;Settings.&#8221; <\/li>\n<p><img loading=\"lazy\" src=\"\/tech\/files\/2023\/05\/Screenshot-8eee-636x320.png\" alt=\"\" width=\"636\" height=\"320\" class=\"alignnone size-medium wp-image-145302\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/05\/Screenshot-8eee-636x320.png 636w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/Screenshot-8eee-1024x516.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/Screenshot-8eee-768x387.png 768w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/Screenshot-8eee-1536x774.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/Screenshot-8eee.png 1920w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/p>\n<li>Select &#8220;Privacy, search and services&#8221; from the left menu. Scroll to <strong>&#8220;Clear browsing data&#8221;<\/strong> and click <strong>&#8220;Choose what to clear.&#8221;<\/strong><br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2023\/05\/tempsnipeee-636x223.png\" alt=\"Interface to choose what to clear option\" width=\"636\" height=\"223\" class=\"alignnone size-medium wp-image-145304\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee-636x223.png 636w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee-1024x359.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee-768x269.png 768w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee-1536x538.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipeee.png 1805w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/>\n<\/li>\n<li>Choose your desired <strong>time range<\/strong> and check <strong>&#8220;Cached images and files&#8221;<\/strong> and <strong>&#8220;Cookies and website data.&#8221;<\/strong> Click <strong>&#8220;Clear now&#8221;<\/strong> to confirm. <br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2023\/05\/tempsnipee-568x636.png\" alt=\"Window that presents options for Choosing what to clear. \" width=\"568\" height=\"636\" class=\"alignnone size-medium wp-image-145303\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipee-568x636.png 568w, https:\/\/www.bu.edu\/tech\/files\/2023\/05\/tempsnipee.png 732w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/>\n<\/li>\n<\/ol>\n<\/div>\n<p><!-- Firefox FRC --><\/p>\n<div id=\"firefox10\">\n<h4><img loading=\"lazy\" src=\"\/tech\/files\/2009\/10\/fx-logo-sm6.jpg\" alt=\"fx-logo-sm\" width=\"26\" height=\"26\" \/> Firefox Final Release Channel<\/h4>\n<ol>\n<li>Click the menu button (\u2630) in the upper-right corner of Firefox.<\/li>\n<li>Select <strong>History<\/strong>, then click <strong>Clear Recent History<\/strong><br \/><img loading=\"lazy\" src=\"\/tech\/files\/2025\/10\/clear-recent-history-636x395.png\" alt=\"directions to remove cache\" width=\"636\" height=\"395\" class=\"aligncenter size-medium wp-image-160151\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2025\/10\/clear-recent-history-636x395.png 636w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/clear-recent-history-1024x635.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/clear-recent-history-768x477.png 768w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/clear-recent-history.png 1265w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>In the \u201cTime range to clear\u201d drop-down, choose <strong>Everything<\/strong>.<\/li>\n<li>Check Cache (add Cookies only if needed)<\/li>\n<p><img loading=\"lazy\" src=\"\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM-489x636.png\" alt=\"directions to remove cache\" width=\"489\" height=\"636\" class=\"aligncenter size-medium wp-image-160162\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM-489x636.png 489w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM-788x1024.png 788w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM-768x998.png 768w, https:\/\/www.bu.edu\/tech\/files\/2025\/10\/Screenshot-2025-10-21-at-1.13.22\u202fPM.png 902w\" sizes=\"(max-width: 489px) 100vw, 489px\" \/><\/p>\n<li>Click <strong>Clear Now<\/strong>. Then close and reopen Firefox.<\/li>\n<\/ol>\n<p><em>Note:<\/em> Clearing the cache (saved website files) fixes loading or display issues. <em>The step won&#8217;t sign you out.<\/em><br \/>\nAvoid selecting<strong> Site Preferences<\/strong> unless you want to\n<\/div>\n<p><!-- Google Chrome Stable Channel --><\/p>\n<div id=\"chrome\">\n<h4><img loading=\"lazy\" src=\"\/tech\/files\/2012\/02\/chrome_logo.gif\" alt=\"Google Chrome logo\" width=\"26\" height=\"26\" \/> Google Chrome Stable Channel<\/h4>\n<ol>\n<li>Launch Google Chrome from your desktop or start menu.<\/li>\n<li>Click the menu icon located in the upper right-hand corner of the browser window, then move your mouse over <strong>More tools<\/strong> and then click <strong>Clear browsing data&#8230;<\/strong><br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/03\/winchrome-636x503.png\" alt=\"\" width=\"636\" height=\"503\" class=\"alignnone size-medium wp-image-120111\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2019\/03\/winchrome-636x503.png 636w, https:\/\/www.bu.edu\/tech\/files\/2019\/03\/winchrome-768x607.png 768w, https:\/\/www.bu.edu\/tech\/files\/2019\/03\/winchrome.png 778w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/>\n<\/li>\n<li>In the window that appears, ensure that you are on <strong>Basic<\/strong> (not Advanced) and ensure that <strong>All time<\/strong> is selected in the <strong>Time range<\/strong> drop down menu.<\/li>\n<li>Ensure that at least <strong>Cookies and other site data<\/strong>, and <strong>Cached images and files<\/strong> are checked.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/03\/winchrome2-636x503.png\" alt=\"\" width=\"636\" height=\"503\" class=\"alignnone size-medium wp-image-120112\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2019\/03\/winchrome2-636x503.png 636w, https:\/\/www.bu.edu\/tech\/files\/2019\/03\/winchrome2-768x607.png 768w, https:\/\/www.bu.edu\/tech\/files\/2019\/03\/winchrome2.png 778w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>Click the <strong>Clear data<\/strong> button.<\/li>\n<li>You can now close this tab or window.<\/li>\n<\/ol>\n<\/div>\n<p><!-- Back to top --><\/p>\n<div id=\"backtotop\">\n<p><a href=\"#top\">Back to top<\/a><\/p>\n<\/div>\n<p><script type=\"text\/javascript\" src=\"http:\/\/www.bu.edu\/cdn\/scripts\/jquery\/jquery.scrollTo.js\"><\/script><br \/>\n<script type=\"text\/javascript\" src=\"http:\/\/www.bu.edu\/cdn\/scripts\/jquery\/jquery.scrollTo-min.js\"><\/script><br \/>\n<script type=\"text\/javascript\" src=\"http:\/\/www.bu.edu\/cdn\/scripts\/jquery\/browser2.js\"><\/script><\/p>\n<p><script type=\"text\/javascript\">\r\n<!--\r\nfunction show_browser(os){\r\nswitch (os){\r\n\r\ncase 'ie8': document.getElementById(os).style.display = 'block';  \t\t\t\t  \r\n                document.getElementById('backtotop').style.display = 'block';\t \t              \r\n              \t    \r\n              document.getElementById('firefox10').style.display = 'none';\r\n              document.getElementById('chrome').style.display = 'none';\r\n                break;\r\n\r\n\r\ncase 'firefox10': document.getElementById(os).style.display = 'block';\r\n                      document.getElementById('backtotop').style.display = 'block';\r\n                     document.getElementById('ie8').style.display = 'none';\r\n                   \r\n                      document.getElementById('chrome').style.display = 'none';\r\n                      break;\r\ncase 'chrome': document.getElementById(os).style.display = 'block';  \t\t\t\t  \r\n                document.getElementById('backtotop').style.display = 'block';\t \t              \r\n                           \r\n              document.getElementById('firefox10').style.display = 'none';\r\n             document.getElementById('ie8').style.display = 'none';\r\n                break;\r\n\r\ndefault:            document.getElementById('backtotop').style.display = 'block';\r\n                      document.getElementById('ie8').style.display = 'block';\r\n                     \r\n                      document.getElementById('firefox10').style.display = 'block';\r\n                      document.getElementById('chrome').style.display = 'block';              \r\n                      break;\r\n\r\n }\/\/end of switch\r\n }\/\/end function show_browser\r\n\/\/-->\r\n<\/script>\n<\/p><\/div>\n<p><!-- end div id=bbvista8 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please select your browser below and follow the instructions provided. Microsoft Edge Firefox (FRC) Google Chrome (SC) Microsoft Edge Launch Microsoft Edge from your desktop or start menu. Determine if you want to clear the cache on the current device or all devices sync to your profile. Clear cache on the current device only: turn&#8230;<\/p>\n","protected":false},"author":1002,"featured_media":0,"parent":53313,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/53318"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=53318"}],"version-history":[{"count":50,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/53318\/revisions"}],"predecessor-version":[{"id":145314,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/53318\/revisions\/145314"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/53313"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=53318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}