{"id":44972,"date":"2011-04-25T11:30:32","date_gmt":"2011-04-25T15:30:32","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=44972"},"modified":"2011-04-25T14:27:57","modified_gmt":"2011-04-25T18:27:57","slug":"step-5","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/about\/service\/incident-management\/for-clients\/help\/step-5\/","title":{"rendered":"Step 5 &#8211; Update your ticket or view your history"},"content":{"rendered":"<p style=\"text-align: center;\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-44973\" title=\"help_5\" src=\"\/tech\/files\/2011\/04\/help_5.png\" alt=\"help_5\" width=\"810\" height=\"546\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2011\/04\/help_5.png 1013w, https:\/\/www.bu.edu\/tech\/files\/2011\/04\/help_5-636x428.png 636w\" sizes=\"(max-width: 810px) 100vw, 810px\" \/><\/p>\n<p><a href=\"https:\/\/www.bu.edu\/tech\/about\/service\/incident-management\/for-clients\/help\/\">Back to Help<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Back to Help&#8230;<\/p>\n","protected":false},"author":1303,"featured_media":0,"parent":44942,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-no-sidebar.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/44972"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=44972"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/44972\/revisions"}],"predecessor-version":[{"id":45008,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/44972\/revisions\/45008"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/44942"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=44972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}