{"id":21709,"date":"2009-12-19T18:03:40","date_gmt":"2009-12-19T22:03:40","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=21709"},"modified":"2026-04-15T13:25:04","modified_gmt":"2026-04-15T17:25:04","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p>View our hours, phone, and walk-up support locations on the left. Need help?<\/p>\n<p>Log in with your BU login and Kerberos password to <a class=\"btn btn-blue\" href=\"https:\/\/bu.service-now.com\/sp?id=sc_category&amp;sys_id=e15706fc0a0a0aa7007fc21e1ab70c2f\">submit a help form on our portal<\/a><\/p>\n<p>In addition to submitting a new ticket, the portal allows you to choose from a number of standard request forms, search our knowledge base, and engage with our new chatbot.<\/p>\n<p>If you do not have a BU login or are unable to log in, <a class=\"btn btn-blue\" href=\"https:\/\/bu.service-now.com\/sp?id=bu_sc_category_page_unauth&amp;sys_id=9551fe90474ee250661a527a516d43d5\">submit a ticket as a guest<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>View our hours, phone, and walk-up support locations on the left. Need help? Log in with your BU login and Kerberos password to submit a help form on our portal In addition to submitting a new ticket, the portal allows you to choose from a number of standard request forms, search our knowledge base, and&#8230;<\/p>\n","protected":false},"author":1303,"featured_media":0,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/21709"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=21709"}],"version-history":[{"count":26,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/21709\/revisions"}],"predecessor-version":[{"id":161521,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/21709\/revisions\/161521"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=21709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}