{"id":21305,"date":"2009-12-17T19:07:47","date_gmt":"2009-12-17T23:07:47","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=21305"},"modified":"2024-02-02T16:02:29","modified_gmt":"2024-02-02T21:02:29","slug":"about","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/about\/","title":{"rendered":"About Information Services &amp; Technology"},"content":{"rendered":"<p>Information Services &amp; Technology (IS&amp;T) is staffed by more than 400 people who work in multiple buildings across the Charles River and Medical Campuses. IS&amp;T is organized around the framework of <a href=\"https:\/\/www.bu.edu\/tech\/about\/service\/\">Service Management<\/a> and many of our staff members are <a href=\"https:\/\/www.axelos.com\/certifications\/itil-service-management\/what-is-itil\">ITIL<\/a> certified.<\/p>\n<h2><strong>Mission<\/strong><\/h2>\n<p>To provide best-in-class technology and data services to support <span style=\"color: #ff0000;\"><b><span style=\"color: #c00000;\">outstanding<\/span> <span style=\"color: #c00000;\">education<\/span><\/b><span style=\"color: #c00000;\"><span style=\"color: #000000;\">,<\/span> <b>groundbreaking research<\/b><span style=\"color: #000000;\">,<\/span> <b>effective administration<\/b><\/span><\/span> and a <span style=\"color: #ff0000;\"><span style=\"color: #c00000;\"><b>connected<span style=\"color: #000000;\">,<\/span> secure community<\/b><\/span><span style=\"color: #000000;\">.<\/span><\/span><\/p>\n<h2><strong>Vision<\/strong><\/h2>\n<p>IS&amp;T strives to be a leader, both within BU and among peers, in technology and data service <span style=\"color: #c00000;\"><b>quality<\/b> <\/span>and <span style=\"color: #c00000;\"><b>agility<\/b><\/span>, founded on both <span style=\"color: #c00000;\"><b>proven practices<\/b><\/span> and <span style=\"color: #c00000;\"><b>innovation<\/b><\/span>.<\/p>\n<h2 style=\"margin: 10px 0 -15px;\"><strong>Practices<\/strong><\/h2>\n<div style=\"width: 240px; float: left;\">\n<h4><span style=\"color: #c00000;\"><strong>Listen<\/strong><\/span><\/h4>\n<ul>\n<li>Actively<\/li>\n<li>With Intent to Understand<\/li>\n<li>With Empathy<\/li>\n<li>To Diverse Voices<\/li>\n<\/ul>\n<\/div>\n<div style=\"width: 240px; float: left;\">\n<h4><span style=\"color: #c00000;\"><strong>Learn<\/strong><\/span><\/h4>\n<ul>\n<li>From Colleagues<\/li>\n<li>From Clients<\/li>\n<li>From Peers<\/li>\n<li>From Industry<\/li>\n<\/ul>\n<\/div>\n<div style=\"width: 240px; float: left;\">\n<h4><span style=\"color: #c00000;\"><strong>Lead<\/strong><\/span><\/h4>\n<ul>\n<li>By Example<\/li>\n<li>With Creativity<\/li>\n<li>With Optimism<\/li>\n<li>Among our Peers<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<h2><strong>Commitment to Diversity<\/strong><\/h2>\n<p>Learn about <a href=\"https:\/\/www.bu.edu\/tech\/about\/deia\/\">IS&amp;T&#8217;s Commitment to Diversity, Equity, Inclusion &amp; Accessibility<\/a>.<\/p>\n<h2><strong>Governance<\/strong><\/h2>\n<p>Learn about BU technology governance on our <a href=\"\/tech\/about\/governance\/\">Governance page<\/a>.<\/p>\n<h2><strong>Principles<\/strong><\/h2>\n<p>IS&amp;T uses a <a href=\"https:\/\/www.bu.edu\/tech\/about\/principles\/\">set of principles<\/a> that are touchstones to be referenced in the development and execution of BU technology projects and operations.<\/p>\n<h2><strong>Technology Plan<\/strong><\/h2>\n<p>The Boston University <a href=\"https:\/\/www.bu.edu\/tech\/plan\">Technology Plan<\/a> was developed to guide the evolution of technology infrastructure and services at BU, both by the central technology organization, Information Services &amp; Technology, and local\/specialized technology support teams. The Technology Plan supports, both directly and foundationally, the strategic goals of the <a target=\"_blank\" href=\"https:\/\/www.bu.edu\/plan2020\/\" rel=\"noopener noreferrer\">University Strategic Plan<\/a>.<\/p>\n<h2><strong>Staff<\/strong><\/h2>\n<p>Learn about the departments within IS&amp;T and download the\u00a0<a href=\"https:\/\/www.bu.edu\/tech\/org\">IS&amp;T Organization Chart<\/a>.\u00a0 Adobe Acrobat Reader required.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Information Services &amp; Technology (IS&amp;T) is staffed by more than 400 people who work in multiple buildings across the Charles River and Medical Campuses. IS&amp;T is organized around the framework of Service Management and many of our staff members are ITIL certified. Mission To provide best-in-class technology and data services to support outstanding education, groundbreaking&#8230;<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":21,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/21305"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=21305"}],"version-history":[{"count":50,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/21305\/revisions"}],"predecessor-version":[{"id":150266,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/21305\/revisions\/150266"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=21305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}