{"id":156684,"date":"2025-04-03T12:04:03","date_gmt":"2025-04-03T16:04:03","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?page_id=156684"},"modified":"2026-02-05T11:05:16","modified_gmt":"2026-02-05T16:05:16","slug":"conversational-ai","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/cccs\/collaboration\/conversational-ai\/","title":{"rendered":"Conversational AI"},"content":{"rendered":"<div class=\" bu-callout alignright\"><\/p>\n<h3><span class=\"tw icon-mapmarker\"><\/span> Quick Start<\/h3>\n<p><strong>Available to:<\/strong> Students, Faculty, Researchers, Staff<\/p>\n<ul>\n<li>See <a href=\"#GettingStarted\">Getting Started<\/a>, below.<\/li>\n<\/ul>\n<p><\/div>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW188834288 BCX4\"><span class=\"NormalTextRun SCXW188834288 BCX4\">Conversational Artificial Intelligence (AI) allows you to engage in human-like dialogue with machines. These systems use natural language processing and machine learning to understand, interpret, and respond to your inputs in a conversational manner. We provide access to a number of Large Language Models (LLMs) via <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/collaboration\/conversational-ai\/terriergpt\/\">TerrierGPT<\/a>. Additionally, both <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/microsoft\/microsoft-copilot\/\">Microsoft Copilot Chat<\/a> and <a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/microsoft\/google-gemini\/\">Google Gemini<\/a> are available for use.\u00a0<\/span><\/span><\/p>\n<h2>Benefits<\/h2>\n<p><span data-contrast=\"auto\">Conversational AI platforms\u00a0can be used to interact with\u00a0LLMs\u00a0to understand and process human language.\u00a0Generative AI tools\u00a0can enhance learning, efficiency, and innovation. While AI-generated content can be highly beneficial, it&#8217;s important to critically evaluate its information independently for accuracy and be aware of the possibility of\u00a0AI &#8220;hallucinations&#8221;\u2014false or misleading outputs\u2014while also respecting\u00a0privacy\u00a0and\u00a0intellectual property. <\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;335559739&quot;:200}\"><\/span><\/p>\n<h2>Key Features<\/h2>\n<ul>\n<li>Access to leading AI models<\/li>\n<li>Improved accuracy compared to free models<\/li>\n<li><span>AI providers agree to not use your inputs to train their models<\/span><\/li>\n<\/ul>\n<h2>What to Expect<\/h2>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW265555764 BCX4\"><span class=\"NormalTextRun SCXW265555764 BCX4\">This service <\/span><span class=\"NormalTextRun SCXW265555764 BCX4\">normally will be available 24 by 7 except for standard change windows, as described in <\/span><\/span><a class=\"Hyperlink SCXW265555764 BCX4\" href=\"http:\/\/www-staging.bu.edu\/tech\/about\/service\/change\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun Underlined SCXW265555764 BCX4\"><span class=\"NormalTextRun SCXW265555764 BCX4\" data-ccp-charstyle=\"Hyperlink\">IS&amp;T\u2019s standard policies, procedures, and schedules for making changes<\/span><\/span><\/a><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW265555764 BCX4\"><span class=\"NormalTextRun SCXW265555764 BCX4\">.<\/span><\/span><span class=\"EOP SCXW265555764 BCX4\" data-ccp-props=\"{&quot;335559739&quot;:200}\">\u00a0<\/span><\/p>\n<h2>Requirements<\/h2>\n<ul>\n<li>Active BU student, faculty, or staff<\/li>\n<\/ul>\n<h2><a id=\"GettingStarted\"><\/a>Getting Started<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/collaboration\/conversational-ai\/terriergpt\/\">TerrierGPT<\/a> is available to students, faculty, and staff and provides access to several of the leading AI models in one easy to use interface.<\/li>\n<li><span><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/microsoft\/microsoft-copilot\/\">Microsoft Copilot Chat<\/a> is available at no cost to students, faculty, and staff with a valid Microsoft 365 license. Microsoft Copilot is a smart, AI-powered productivity tool built upon OpenAI GPT-5 that assists you in navigating your workday with ease. \u00a0Log in with your BU account to <\/span><span><a href=\"https:\/\/copilot.microsoft.com\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Copilot<\/a> via any web browser.<\/span><\/li>\n<li><span><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/microsoft\/google-gemini\/\">Google Gemini<\/a> is available at no cost to active students, faculty, and staff with a BU Google account. Google Gemini is not available alumni accounts.\u00a0Log in with your BU account to <\/span><span><a href=\"https:\/\/gemini.google.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Google Gemini<\/a> via any web browser.<\/span><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/aida\/\">AI Development Accelerator for Academic and Administrative Excellence (AIDA)<\/a> <span>is dedicated to equipping Boston University faculty, staff, and students with the knowledge, tools, and critical frameworks to navigate the evolving landscape of generative AI. Through ethical exploration, creative experimentation, and real-world application, we empower our community to harness AI\u2019s potential responsibly and innovatively.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Conversational Artificial Intelligence (AI) allows you to engage in human-like dialogue with machines. These systems use natural language processing and machine learning to understand, interpret, and respond to your inputs in a conversational manner. We provide access to a number of Large Language Models (LLMs) via TerrierGPT. Additionally, both Microsoft Copilot Chat and Google Gemini&#8230;<\/p>\n","protected":false},"author":872,"featured_media":0,"parent":269,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"service.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/156684"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/872"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=156684"}],"version-history":[{"count":13,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/156684\/revisions"}],"predecessor-version":[{"id":160936,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/156684\/revisions\/160936"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/269"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=156684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}