{"id":14652,"date":"2009-11-20T09:43:30","date_gmt":"2009-11-20T13:43:30","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=14652"},"modified":"2025-12-18T15:13:52","modified_gmt":"2025-12-18T20:13:52","slug":"linesequip","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/cccs\/phone\/linesequip\/","title":{"rendered":"Telephone Lines, Equipment, &amp; Carrier Service"},"content":{"rendered":"<div class=\" bu-callout alignright\"><\/p>\n<h3><span class=\"tw icon-mapmarker\"><\/span> Quick Start<\/h3>\n<p><strong>Available to:<\/strong>\u00a0Students, Faculty, Staff<\/p>\n<p><strong>Cost:\u00a0<\/strong>Varies depending on equipment and service.<\/p>\n<ul>\n<li>See\u00a0<a href=\"#GettingStarted\">Getting Started<\/a>, below.<\/li>\n<\/ul>\n<p><a href='https:\/\/bu.service-now.com\/sp?id=sc_cat_item&sys_id=2e2dd43ddbfab550d9a13fd3e296194d&sysparm_category=f1f21154db38445053c1d7764896192a' class='btn btn-green btn-more'><span class=\"icon icon-lock\"><\/span>Request or Change a Telephone Line<\/a><br \/>\n<\/div>\n<p>The\u00a0Boston University\u00a0telephone system accommodates more than\u00a014,000 lines serving the\u00a0Charles River, Fenway, and Medical campuses. We provide you with access to those lines, along with a wide range of business telephone services and equipment for University\u00a0departments.<\/p>\n<h2>Benefits<\/h2>\n<p>Whether you need new desktop phones, headsets, toll-free numbers, additional lines, or changes to your existing service, you don&#8217;t have to do the research &#8212; we&#8217;ve done it for you. We&#8217;ll even help you design a whole new telephone system for your department or office.<\/p>\n<h2>Key Features<\/h2>\n<ul>\n<li><a href=\"https:\/\/bu.service-now.com\/sp?id=sc_cat_item&#038;sys_id=2e2dd43ddbfab550d9a13fd3e296194d&#038;sysparm_category=f1f21154db38445053c1d7764896192a\"><strong>Order or change service<\/strong><\/a> &#8211; request a new telephone line or change features on an existing line.<\/li>\n<li><a href=\"\/tech\/services\/cccs\/phone\/linesequip\/headset\/\"><strong>Headsets<\/strong><\/a> &#8211;\u00a0keep your hands free for working if you have a high volume of calls or long conference calls.<\/li>\n<li><a href=\"\/tech\/services\/cccs\/phone\/linesequip\/conference-phone\/\"><strong>High quality speakerphones<\/strong><\/a> &#8211;\u00a0allow you to\u00a0hold calls in large conference rooms with all participants being heard on both ends.<\/li>\n<li><a href=\"\/tech\/services\/cccs\/phone\/linesequip\/tollfree\/\"><strong>Toll-free numbers<\/strong><\/a> &#8211;\u00a0allow your clients to call you with no charges to themselves.<\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/phone\/linesequip\/phone-systems\/voip\/\"><strong>Phone model <\/strong><strong>user guides<\/strong><\/a><strong> \u2013 <\/strong>learn all about your telephone and its functionality.<\/li>\n<\/ul>\n<h2>Requirements<\/h2>\n<p>Departments must provide a requisition for most services and equipment requests.<\/p>\n<h2><a id=\"GettingStarted\"><\/a>Getting Started<\/h2>\n<p>Click the link on the appropriate topic and follow the instructions.\u00a0You can request a new line of service or change an existing line using <a href=\"https:\/\/bu.service-now.com\/sp?id=sc_cat_item&#038;sys_id=2e2dd43ddbfab550d9a13fd3e296194d&#038;sysparm_category=f1f21154db38445053c1d7764896192a\">this form<\/a>.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Boston University telephone system accommodates more than 10,000 lines serving the Charles River campus. We provide you with access to those lines, along with a wide range of business telephone services and equipment for University departments&#8230;.<\/p>\n","protected":false},"author":2133,"featured_media":0,"parent":605,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"service.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/14652"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/2133"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=14652"}],"version-history":[{"count":50,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/14652\/revisions"}],"predecessor-version":[{"id":150295,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/14652\/revisions\/150295"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/605"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=14652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}