{"id":145149,"date":"2023-05-08T15:17:40","date_gmt":"2023-05-08T19:17:40","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=145149"},"modified":"2025-07-02T11:12:15","modified_gmt":"2025-07-02T15:12:15","slug":"cleared-apps","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/support\/information-security\/security-for-researchers\/cleared-apps\/","title":{"rendered":"BU Reviewed and Cleared Apps"},"content":{"rendered":"<p>&nbsp;<\/p>\n<table width=\"956\" height=\"29\">\n<tbody>\n<tr>\n<td>\n<h3>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 HIPAA Compliant for BU<\/h3>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<table width=\"693\" height=\"2991\">\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU <\/span><span style=\"color: #666699;\">Adobe Sign<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li style=\"text-align: left;\">Secure signature collection that can be used with non-BU collaborators\n<ul>\n<li style=\"text-align: left;\">Only BU Adobe Sign is HIPAA compliant.<\/li>\n<li style=\"text-align: left;\">Adobe Scan, Adobe PDF, etc. are not HIPAA compliant.<\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/adobe-sign\/\" style=\"font-family: inherit; font-size: inherit;\">https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/adobe-sign\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"color: #666699;\"><b>BU Cisco Softphone<\/b><\/span><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li style=\"text-align: left;\">Cisco Webex is a softphone application that allows you to make and receive calls from your BU telephone line and\/or act as a call center agent.<\/li>\n<li style=\"text-align: left;\"><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/phone\/linesequip\/softphone\/\">https:\/\/www.bu.edu\/tech\/services\/cccs\/phone\/linesequip\/softphone\/\u00a0<\/a><br \/>\n<a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/distribution\/adobe-sign\/\" style=\"font-family: inherit; font-size: inherit;\"><\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU Cloud Fax<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li><span>Currently in roll-out phase, send an email to ithelp@bu.edu to use the Ricoh Core Fax service<\/span><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU Code42 <\/span><span style=\"color: #666699;\">Backup Service<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>Backup and recovery service for computers<\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/infrastructure\/storage-backup\/code42\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.bu.edu\/tech\/services\/infrastructure\/storage-backup\/code42\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU Data <\/span><span style=\"color: #666699;\">Motion Email<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>It secures emails containing Restricted Use data.<\/li>\n<li>There is a normal data transfer amount but you can ask to increase it to 100 Mb.<\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/email\/datamotion\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.bu.edu\/tech\/services\/cccs\/email\/datamotion\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU <\/span><span style=\"color: #666699;\">FileMaker<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li class=\"li1\">Cross-Platform relation database application<\/li>\n<li><a href=\"http:\/\/www.bumc.bu.edu\/it\/support\/hosting\/filemaker\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.bumc.bu.edu\/it\/support\/hosting\/filemaker\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU Freezer <\/span><span style=\"color: #666699;\">Pro<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>Sample management tool for research purposes<\/li>\n<li><a href=\"http:\/\/www.bu.edu\/ctsi\/tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.bu.edu\/ctsi\/tools\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU Office365<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>Can be used to share larger files with BU and non-BU collaborators.<\/li>\n<li>We recommend that:\n<ul>\n<li>Research teams use SharePoint sites that can have multiple subsites.<\/li>\n<li>Individual team members use OneDrive to share files and folders, even with non-BU collaborators.<\/li>\n<\/ul>\n<\/li>\n<li>Office 365 provides the following HIPAA compliant services:\n<ul>\n<li>\n<div>Access Online, Exchange Online, Forms, Teams, Office 365 Microservices (including but not limited to Sway, Power Automate), Office Online, Office Pro Plus, OneDrive for Business, Planner, Power Apps, Power Bi, SharePoint Online, Stream, <span data-teams=\"true\">Bookings with Me<\/span><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/collaboration\/sharepoint\/security\" target=\"_blank\" rel=\"noopener noreferrer\">www.bu.edu\/tech\/services\/cccs\/collaboration\/sharepoint\/security<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU OnBase<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li><span>OnBase is a full featured, fully integrated enterprise document management system for capturing, imaging, routing, managing, sharing, and archiving documents online.<\/span><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/admin\/document-management\/onbase\/\">https:\/\/www.bu.edu\/tech\/services\/admin\/document-management\/onbase\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU Qualtrics<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>Simple survey tool for research and general purposes<\/li>\n<li><a href=\"http:\/\/www.bu.edu\/ctsi\/tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.bu.edu\/ctsi\/tools\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU REDCap*<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>Robust and powerful survey tool.<\/li>\n<li>Can be used to send videos and brief messages to research subjects via email.<\/li>\n<li>For an additional cost,<strong> Twilio<\/strong> can be used to send surveys and messages by text messages.<\/li>\n<li><strong>Twilio&#8217;s<\/strong> methods:\n<ul>\n<li><strong>ALLOWED<\/strong>\n<ul>\n<li>\n<div>Initiate survey as voice call<\/div>\n<\/li>\n<li>\n<div>Send survey invitation with survey link via SMS<\/div>\n<\/li>\n<li>\n<div>Send survey invitation via SMS to take survey as voice call (respondent makes call)<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>NOT ALLOWED<\/strong>\n<ul>\n<li>\n<div>Initiate survey as SMS conversation<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Surveys can be simple as one question, to extremely advanced.<\/li>\n<li>You can also schedule reminders for surveys.<\/li>\n<li>Has built-in scheduling module and project calendar.<\/li>\n<li><a href=\"http:\/\/www.bu.edu\/ctsi\/tools\" target=\"_blank\" rel=\"noopener noreferrer\">www.bu.edu\/ctsi\/tools<\/a><\/li>\n<li><a href=\"https:\/\/projectmycap.org\/mycap-resources\/\">https:\/\/projectmycap.org\/mycap-resources\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU Teams<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>Can be used for communication with colleagues or patients and research participants\n<ul>\n<li>No cost, HIPAA compliant transcription service<\/li>\n<\/ul>\n<\/li>\n<li>A link can be sent to any email address.\n<ul>\n<li>Does not have to be a BU email.<\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/conf\/online\/microsoft-teams\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.bu.edu\/tech\/services\/cccs\/conf\/online\/microsoft-teams\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><strong><span style=\"color: #666699;\">BU Zoom<\/span><\/strong><\/td>\n<td><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h4 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\"><\/h4><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ul>\n<li>Can be used for communication with colleagues or patients and research participants\n<ul>\n<li>BU HIPAA Components must use HIPAA Zoom<\/li>\n<li><span style=\"font-family: inherit; font-size: inherit;\">HIPAA compliant transcription service<\/span><\/li>\n<\/ul>\n<\/li>\n<li>A link can be sent to any email address.\n<ul>\n<li>Does not have to be a BU email.<\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/bostonu.zoom.us\/\">https:\/\/bostonu.zoom.us\/<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>*HIPAA\u00a0 compliant for both BU and BMC<\/p>\n<p>These apps are managed by BU, but accounts must be removed or disabled by the research team (e.g., SharePoint or REDCap) or by sending an email to <a href=\"mailto:bumchelp@bu.edu\" title=\"mailto:bumchelp@bu.edu\" target=\"_blank\" rel=\"noreferrer noopener\" tabindex=\"-1\">bumchelp@bu.edu<\/a> or <a href=\"mailto:ithelp@bu.edu\" title=\"mailto:ithelp@bu.edu\" target=\"_blank\" rel=\"noreferrer noopener\" tabindex=\"-1\">ithelp@bu.edu<\/a> to remove accounts from BUMC Y Drive (aka RU-GPNAS)<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 HIPAA Compliant for BU BU Adobe Sign BU Cisco Softphone BU Cloud Fax BU Code42 Backup Service BU Data Motion Email BU FileMaker&#8230;<\/p>\n","protected":false},"author":18978,"featured_media":0,"parent":139625,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/145149"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/18978"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=145149"}],"version-history":[{"count":23,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/145149\/revisions"}],"predecessor-version":[{"id":158578,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/145149\/revisions\/158578"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/139625"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=145149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}