{"id":140264,"date":"2022-05-12T12:35:26","date_gmt":"2022-05-12T16:35:26","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=140264"},"modified":"2024-08-06T09:01:35","modified_gmt":"2024-08-06T13:01:35","slug":"install-mac","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/infrastructure\/storage-backup\/crashplan\/install-mac\/","title":{"rendered":"Install CrashPlan on macOS"},"content":{"rendered":"<h3>Prerequisites<\/h3>\n<p>By using CrashPlan, you confirm that you have read and understand <a href=\"https:\/\/www.bu.edu\/policies\/acceptable-use-of-computing-services-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">Boston University&#8217;s Acceptable Use of Computing Services Policy<\/a>, and you understand that you may be subject to legal action by the University (including restitution) for any use of the service which violates the guidelines therin.<\/p>\n<p>CrashPlan may only be installed by an individual on a University-owned laptop or desktop.<\/p>\n<a href='https:\/\/msea.bu.edu\/facstaff\/CrashPlan\/bu-backuprestore-latest.pkg' class='btn btn-green btn-more'><span class=\"icon icon-apple\"><\/span>Download CrashPlan<\/a>\n<h3>Installation<\/h3>\n<ol>\n<li>Open the downloaded package file (bu-backuprestore-latest.pkg) and follow the prompts.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/08\/cp-install-macos-intro.png\" alt=\"Screenshot of macOS installer for BU Backup service.\" width=\"591\" height=\"449\" class=\"alignnone  wp-image-153552\" \/><\/li>\n<li>Once the software has completed installing, a <em>CrashPlan sign in screen<\/em> will open. Enter your BU email address, then click Continue.<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.15\u202fPM-636x515.png\" alt=\"Sign into CrashPlan\" width=\"636\" height=\"515\" class=\"alignnone size-medium wp-image-152904\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.15\u202fPM-636x515.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.15\u202fPM-1024x830.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.15\u202fPM-768x622.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.15\u202fPM-1536x1245.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.15\u202fPM.png 2024w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>You will be presented with BU Login screen. Enter your BU Email address credentials.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.41\u202fPM-636x423.png\" alt=\"BU Login Details CrashPlan\" width=\"636\" height=\"423\" class=\"alignnone size-medium wp-image-152905\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.41\u202fPM-636x423.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.41\u202fPM-1024x680.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.41\u202fPM-768x510.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.41\u202fPM-1536x1020.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.41\u202fPM-2048x1361.png 2048w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.54\u202fPM-636x423.png\" alt=\"BU Login CrashPlan 2\" width=\"636\" height=\"423\" class=\"alignnone size-medium wp-image-152907\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.54\u202fPM-636x423.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.54\u202fPM-1024x680.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.54\u202fPM-768x510.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.54\u202fPM-1536x1020.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.00.54\u202fPM-2048x1361.png 2048w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>Next, two-step DUO authentication will be requested. Select the desired two step login process. More information about DUO can be found at: <em><em><a href=\"https:\/\/www.bu.edu\/tech\/support\/duo\/\">https:\/\/www.bu.edu\/tech\/support\/duo\/<\/a><\/em><\/em><br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.22\u202fPM-528x636.png\" alt=\"Duo Push CrashPlan\" width=\"528\" height=\"636\" class=\"alignnone size-medium wp-image-152906\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.22\u202fPM-528x636.png 528w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.22\u202fPM-768x926.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.22\u202fPM.png 808w\" sizes=\"(max-width: 528px) 100vw, 528px\" \/><\/li>\n<li>A final confirmation page will appear and redirect you back to the CrashPlan Application.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.42\u202fPM-636x423.png\" alt=\"CrashPlan Redirect\" width=\"636\" height=\"423\" class=\"alignnone size-medium wp-image-152910\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.42\u202fPM-636x423.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.42\u202fPM-1024x680.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.42\u202fPM-768x510.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.42\u202fPM-1536x1020.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-21-at-12.02.42\u202fPM-2048x1361.png 2048w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>In order for CrashPlan to back up your files, you must grant it full disk access. If this access has not already been granted on your computer, you\u2019ll see a warning prompting you to do so.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-18-at-3.36.37\u202fPM-636x515.png\" alt=\"CrashPlan Mac Permissions\" width=\"636\" height=\"515\" class=\"alignnone size-medium wp-image-152839\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-18-at-3.36.37\u202fPM-636x515.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-18-at-3.36.37\u202fPM-1024x830.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-18-at-3.36.37\u202fPM-768x622.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-18-at-3.36.37\u202fPM-1536x1245.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-18-at-3.36.37\u202fPM.png 2024w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>Open \u201cSystem Settings\u201d and navigate to \u201cPrivacy &amp; Security,\u201d then \u201cFull Disk Access.\u201d Locate and flip the toggle for CrashPlan to the on position. Provide your computer\u2019s admin credentials when prompted.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.43.09\u202fPM-636x554.png\" alt=\"CrashPlan Disk Access\" width=\"636\" height=\"554\" class=\"alignnone size-medium wp-image-152841\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.43.09\u202fPM-636x554.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.43.09\u202fPM-1024x892.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.43.09\u202fPM-768x669.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.43.09\u202fPM.png 1425w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>Click <strong>Quit &amp; Reopen<\/strong> when prompted to restart CrashPlan.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-20-at-10.19.34\u202fAM-636x566.png\" alt=\"CrashPlan Quit and reopen\" width=\"636\" height=\"566\" class=\"alignnone size-medium wp-image-152869\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-20-at-10.19.34\u202fAM-636x566.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-20-at-10.19.34\u202fAM-1024x912.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-20-at-10.19.34\u202fAM-768x684.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-20-at-10.19.34\u202fAM.png 1278w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>You will then be presented with the CrashPlan Home screen.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-636x499.png\" alt=\"CrashPlan Home Mac\" width=\"636\" height=\"499\" class=\"alignnone size-medium wp-image-152870\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-636x499.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-1024x804.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-768x603.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-1536x1205.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM.png 1802w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>Modify the backup selections by clicking on the <strong>Manage<\/strong> button. <strong>WARNING:<\/strong> If you remove a folder or path from the backup selections, all previous versions of files associated with that path will be removed from the backup archive. Careful consideration should be made when removing items from the backup selection list. After saving any changes, the backups will automatically start within 15 minutes. Otherwise, you can click on <strong>Run backup now<\/strong>.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-636x499.png\" alt=\"CrashPlan Home Mac\" width=\"636\" height=\"499\" class=\"alignnone size-medium wp-image-152870\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-636x499.png 636w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-1024x804.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-768x603.png 768w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM-1536x1205.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2024\/06\/Screenshot-2024-06-17-at-12.36.06\u202fPM.png 1802w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>You can also review other backup set settings by clicking on the <strong>Gear icon<\/strong> next to <em>Manage Files<\/em>.<\/li>\n<li>Review additional application settings under the Apple menu bar <strong>Tools &gt;&gt; Preferences<\/strong>.<\/li>\n<\/ol>\n<p><em>Note: This service backs up your files online to the CrashPlan Cloud.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prerequisites By using CrashPlan, you confirm that you have read and understand Boston University&#8217;s Acceptable Use of Computing Services Policy, and you understand that you may be subject to legal action by the University (including restitution) for any use of the service which violates the guidelines therin. CrashPlan may only be installed by an individual&#8230;<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":36327,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/140264"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=140264"}],"version-history":[{"count":26,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/140264\/revisions"}],"predecessor-version":[{"id":153553,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/140264\/revisions\/153553"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/36327"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=140264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}