{"id":138247,"date":"2021-12-15T20:47:05","date_gmt":"2021-12-16T01:47:05","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=138247"},"modified":"2024-10-10T13:27:03","modified_gmt":"2024-10-10T17:27:03","slug":"getting-started-with-mye911-mac","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/cccs\/phone\/linesequip\/softphone\/getting-started-with-mye911-mac\/","title":{"rendered":"Getting Started with MyE911 &#8211; macOS"},"content":{"rendered":"<ol>\n<li>Download and install the MyE911 application.<br \/>\n<a href='https:\/\/hznprd01-client-installers-clientinstallersbucket-eil9qz102rtm.s3-us-east-2.amazonaws.com\/redsky-mye911-mac-5.0.4-2404261135.dmg' class='btn btn-green btn-more'><span class=\"icon icon-apple\"><\/span>Download MyE911 for macOS<\/a><\/p>\n<ul>\n<li>To launch the application, open your Applications folder and right-click on <strong>MyE911<\/strong>, then choose Open.<\/li>\n<li>You will be prompted with the following warning message. It is safe to click <strong>Open<\/strong>.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2021\/12\/Screen-Shot-2021-12-20-at-2.30.09-PM.png\" alt=\"\" width=\"372\" height=\"496\" class=\"aligncenter size-full wp-image-138348\" \/><\/li>\n<li>When prompted for Advanced Settings, please enter\n<ul>\n<li>Hostname: <strong>https:\/\/anywhere.e911cloud.com<\/strong><br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2021\/12\/MyE911SettingsWithURL.png\" alt=\"\" class=\"aligncenter size-full wp-image-138301\" width=\"612\" height=\"344\" \/><\/li>\n<li>Note: it may take a few moments for this window to appear.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Enter the BU email address associated with your Jabber client and click <strong>Send<\/strong>. You will be sent a one time validation code to activate MyE911.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2021\/12\/MyE911DeviceRegistration.png\" alt=\"\" class=\"aligncenter size-full wp-image-138302\" width=\"484\" height=\"304\" \/><\/li>\n<li>Enter the verification code from your BU email and click <strong>Verify<\/strong>.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2021\/12\/3-email-code.png\" alt=\"\" class=\"aligncenter size-full wp-image-138240\" width=\"344\" height=\"88\" \/> <img loading=\"lazy\" src=\"\/tech\/files\/2021\/12\/MyE911DeviceRegistration_VerificationCode.png\" alt=\"\" class=\"aligncenter size-full wp-image-138303\" width=\"484\" height=\"304\" \/><\/li>\n<li>You will be prompted to enter your location information. If you are not prompted, click on the MyE911 icon in your menu bar <img loading=\"lazy\" src=\"\/tech\/files\/2022\/01\/Untitled-1.png\" alt=\"\" width=\"24\" height=\"24\" class=\"size-full wp-image-138494 alignnone\" \/>\u00a0and choose Open.\u00a0Enter your address using the format indicated and click on &#8220;Add and Set as Current Location&#8221;.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2021\/12\/5-add-location.png\" alt=\"\" class=\"aligncenter size-full wp-image-138242\" width=\"624\" height=\"392\" \/><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Download and install the MyE911 application. To launch the application, open your Applications folder and right-click on MyE911, then choose Open. You will be prompted with the following warning message. It is safe to click Open. When prompted for Advanced Settings, please enter Hostname: https:\/\/anywhere.e911cloud.com Note: it may take a few moments for this window&#8230;<\/p>\n","protected":false},"author":2232,"featured_media":0,"parent":126780,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/138247"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/2232"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=138247"}],"version-history":[{"count":23,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/138247\/revisions"}],"predecessor-version":[{"id":154641,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/138247\/revisions\/154641"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/126780"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=138247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}