{"id":136947,"date":"2021-09-03T11:55:56","date_gmt":"2021-09-03T15:55:56","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=136947"},"modified":"2023-01-27T09:34:41","modified_gmt":"2023-01-27T14:34:41","slug":"disabling-find-my-mac","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/software\/repair\/disabling-find-my-mac\/","title":{"rendered":"Disabling Find My Mac"},"content":{"rendered":"

You may be required to disable Find My<\/a> on your Mac for Apple to permit service. Find My is generally enabled by default when signing in to iCloud on a Mac.<\/p>\n

If you are asked to disable Find My, there are a few ways to do so depending on the condition of your Mac:<\/p>\n

I’m Able to Boot My Mac, Log In, and Connect to the Internet<\/h2>\n

If your Mac is still usable, you may be able to disable Find My from System Preferences. This will require you to be able to:<\/p>\n

    \n
  1. Boot your Mac<\/li>\n
  2. View your desktop on a built-in or external display<\/li>\n
  3. Use the built-in trackpad or an external mouse<\/li>\n
  4. Use the built-in or an external keyboard<\/li>\n
  5. Connect to the Internet<\/li>\n
  6. Log in to your user profile<\/li>\n
  7. Enter both your iCloud password and local user password<\/li>\n<\/ol>\n

    For instructions on how to disable Find My from System Preferences, please refer to Apple’s Support Article<\/a>.<\/p>\n

    My Mac Doesn’t Work, But I Can Access iCloud from Another Device<\/h2>\n

    If your Mac is unusable, you can still disable Find My by removing the device from the iCloud Find My website or the Find My app on another Apple device.<\/p>\n

    Note:<\/strong> Do not remove the device from your iCloud or Apple ID devices list. Doing so will hide your device in Find My, removing the ability to turn off Find My for your repair.<\/p>\n

    Removing Your Mac through the iCloud Website<\/h3>
    <\/p>\n
      \n
    1. Log in using your Apple ID to https:\/\/www.icloud.com\/find\/<\/a><\/li>\n
    2. Click “All Devices” at the top of the screen, then click on the Mac you need to repair. More information about it will appear.
      \n\"Screenshot<\/li>\n
    3. Click “Remove from Account” at the bottom of the window that appears.
      \n\"Screenshot<\/li>\n
    4. Confirm that you wish to remove the Mac by clicking “Remove.”
      \n\"Screenshot<\/li>\n<\/ol>\n

      <\/div>\n<\/div>\n\n

      Removing Your Mac from Other Apple Devices<\/h3>
      <\/p>\n

      You can remove your Mac by using the Find My app on other Apple devices. Please follow the “Remove a device from your Devices list” instructions on one of the following Apple support pages:<\/p>\n