{"id":1357,"date":"2009-10-08T13:48:27","date_gmt":"2009-10-08T17:48:27","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/desktop\/help\/internetaccess\/vpn\/"},"modified":"2024-09-16T16:44:05","modified_gmt":"2024-09-16T20:44:05","slug":"use","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/cccs\/remote\/vpn\/use\/","title":{"rendered":"Using the VPN"},"content":{"rendered":"<p><span>Virtual Private Network (VPN) is a convenient way to access <\/span><span>network-restricted resources on the campus network that would otherwise be unavailable from off campus. <em>In some countries, access to the University\u2019s VPN service may be limited or restricted.\u00a0<\/em>To connect to the BU VPN you&#8217;ll need to install the Cisco AnyConnect Secure Mobility Client.\u00a0 For <strong>Medical Campus<\/strong> resource access, please see the <a href=\"http:\/\/www.bumc.bu.edu\/bumc-oit\/network\/vpn\/\">BUMC VPN instructions<\/a>. <\/span><\/p>\n<p><span><em><a href=\"https:\/\/www.bu.edu\/tech\/support\/duo\/\">Duo Two-Factor Authentication<\/a> is required of all clients when logging into the VPN.<\/em><\/span><\/p>\n<p style=\"outline-color: transparent; outline-style: none; outline-width: 0px; -webkit-text-stroke-width: 0px; cursor: text; word-spacing: 0px;\"><strong><span>Note<\/span><\/strong><strong><span>:<\/span><\/strong><span>\u00a0We no longer support built-in VPN programs on Mac or Windows, as they are incompatible with the Two-Factor VPN.<\/span><span><\/span><\/p>\n<div>Below are the installation files and instructions that will walk you through downloading, installing, and launching the appropriate VPN client. Please choose the correct operating system:<\/div>\n<div id=\"Windows\"><\/div>\n<p class=\"p1\"><span class=\"s1\"><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Mac OS 12 (or higher)<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\">Visit <a href=\"https:\/\/vpn.bu.edu\">https:\/\/vpn.bu.edu<\/a> &gt; Log in with BU credentials &gt; Authenticate with Duo (enroll in Duo 2FA if prompted).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><\/span><\/li>\n<li><span data-contrast=\"auto\"> Wait for the download link to appear &gt; Click &#8220;Download for macOS.&#8221;<img loading=\"lazy\" src=\"\/tech\/files\/2023\/09\/Image-9-21-23-at-11.30-AM-636x375.png\" alt=\"\" class=\"aligncenter size-medium wp-image-147813\" width=\"636\" height=\"375\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Image-9-21-23-at-11.30-AM-636x375.png 636w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Image-9-21-23-at-11.30-AM-1024x603.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Image-9-21-23-at-11.30-AM-768x453.png 768w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Image-9-21-23-at-11.30-AM-1536x905.png 1536w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Image-9-21-23-at-11.30-AM-2048x1207.png 2048w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/span><\/li>\n<li><span data-contrast=\"auto\">\u00a0Click the downloaded .dmg file from the list of downloads.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><\/span><\/li>\n<li><span>Go to Desktop &gt; Run &#8220;AnyConnect VPN x.x.xxxx&#8221; setup (Admin access required) <img loading=\"lazy\" src=\"\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-1.08.34-PM-1-636x462.png\" alt=\"Running Cisco installer\" class=\"size-medium wp-image-147663 aligncenter\" width=\"636\" height=\"462\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-1.08.34-PM-1-636x462.png 636w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-1.08.34-PM-1-1024x744.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-1.08.34-PM-1-768x558.png 768w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-1.08.34-PM-1.png 1294w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/span><br \/>\n<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><\/span><\/li>\n<li><span data-contrast=\"auto\"> Open Cisco AnyConnect from \/Applications\/Cisco &gt; Enter **vpn.bu.edu** in &#8220;connect to&#8221; &gt; Input BU credentials. <img loading=\"lazy\" src=\"\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-3.19.59-PM-636x328.png\" alt=\"connect to vpn interface\" class=\"size-medium wp-image-147662 aligncenter\" width=\"636\" height=\"328\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-3.19.59-PM-636x328.png 636w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-3.19.59-PM-768x397.png 768w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-3.19.59-PM.png 856w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><\/span><\/li>\n<li><span data-contrast=\"auto\"> To end your session, click &#8220;Disconnect&#8221; in the top right. (Note: You can close the window without exiting the app.)<img loading=\"lazy\" src=\"\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-2.24.07-PM-1.png\" alt=\"Icon is in the far right\" class=\"size-full wp-image-147653 aligncenter\" width=\"480\" height=\"308\" \/><\/span><\/li>\n<\/ol>\n<ol start=\"1\"><\/ol>\n<p class=\"p1\"><span class=\"s1\"><\/div>\n<\/div>\n<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Windows<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/span><\/p>\n<ol>\n<li><span data-contrast=\"auto\">Visit <a href=\"https:\/\/vpn.bu.edu\">https:\/\/vpn.bu.edu <\/a>&gt; Log in with BU credentials &gt; Authenticate with Duo (enroll in Duo 2FA if prompted).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><\/span><\/li>\n<li><span data-contrast=\"auto\"> Wait for the download link to appear &gt; Click &#8220;Download for Windows.&#8221; <\/span>\n<ul>\n<li>*Windows on ARM AFTER logging in to change the page URL from <a href=\"https:\/\/vpn.bu.edu\/CACHE\/stc\/1\/index.html\">https:\/\/vpn.bu.edu\/CACHE\/stc\/1\/index.html<\/a> to <a href=\"https:\/\/vpn.bu.edu\/CACHE\/stc\/4\/index.html\">https:\/\/vpn.bu.edu\/CACHE\/stc\/4\/index.html<\/a><\/li>\n<\/ul>\n<\/li>\n<li><span data-contrast=\"auto\">Open the downloaded .exe &gt; Run &#8220;cisco-secure-client-win-x.x.x.xxx-core-vpn-webdeploy-k9.msi&#8221;.<\/span>\n<ul>\n<li>*Windows on ARM the download will be &#8220;cisco-secure-client-win-<strong>arm64<\/strong>-x.x.x.xxx-core-vpn-webdeploy-k9.msi&#8221;<span data-contrast=\"auto\"><img loading=\"lazy\" src=\"\/tech\/files\/2023\/09\/Screenshot-5-1-636x358.png\" alt=\"Click the center button &quot;Download for windows&quot;\" class=\"aligncenter size-medium wp-image-147815\" width=\"636\" height=\"358\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-5-1-636x358.png 636w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-5-1-1024x576.png 1024w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-5-1-768x432.png 768w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-5-1.png 1366w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/span><\/li>\n<\/ul>\n<\/li>\n<li>Post-install, reboot the computer.<\/li>\n<li>Launch Cisco AnyConnect: Start &gt; All Programs &gt; Cisco &gt; AnyConnect Client.<img loading=\"lazy\" class=\"aligncenter\" src=\"\/tech\/files\/2012\/10\/vpnwin1.png\" alt=\"Click the &quot;Next&quot; to continue the setup\" width=\"500\" height=\"387\" \/><\/li>\n<li>Enter <strong>vpn.bu.edu<\/strong> in VPN field &gt; Click Connect &gt; Input BU credentials &gt; Use Duo for authentication (enroll if prompted).<img loading=\"lazy\" src=\"\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-3.19.59-PM-636x328.png\" alt=\"connect to vpn interface\" class=\"aligncenter size-medium wp-image-147662\" width=\"636\" height=\"328\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-3.19.59-PM-636x328.png 636w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-3.19.59-PM-768x397.png 768w, https:\/\/www.bu.edu\/tech\/files\/2023\/09\/Screenshot-2023-09-13-at-3.19.59-PM.png 856w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>To end, click &#8220;Disconnect&#8221; top right. Close as needed.<\/li>\n<\/ol>\n<p class=\"p1\"><span class=\"s1\"><\/div>\n<\/div>\n<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">iOS Device (iPhone, iPad)<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/span><\/p>\n<ol>\n<li>Download the <a href=\"https:\/\/itunes.apple.com\/us\/app\/cisco-anyconnect\/id1135064690\">Cisco AnyConnect Secure Mobility Client<\/a> from the App Store on your iPhone.<\/li>\n<li>Once the application is installed, run the client to set up a connection. Click <strong>Add VPN Connection, <\/strong>use the following information when prompted, and then click <b>Save.<\/b>\n<ul>\n<li><b>Description: <\/b> BU VPN<\/li>\n<li><b>Server Address: <\/b>vpn.bu.edu<\/li>\n<li><b>NetworkRoaming: <\/b>ON<\/li>\n<li><b>Certificate: <\/b>Automatic<\/li>\n<li><b>Connecton Demand : <\/b>OFF<\/li>\n<\/ul>\n<\/li>\n<li>Next, slide the <strong>AnyConnect VPN <\/strong>from <strong>OFF<\/strong> to <strong>ON <\/strong>and then use your BU login name and Kerberos password to log in.<strong> <\/strong><\/li>\n<li>You will then be prompted for Duo Two-Factor Authentication.<\/li>\n<\/ol>\n<p class=\"p1\"><span class=\"s1\"><\/div>\n<\/div>\n<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Android Device (4.0 and above)<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/span><\/p>\n<ol>\n<li>Download the <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.cisco.anyconnect.vpn.android.avf&amp;feature=search_result#?t=W251bGwsMSwyLDEsImNvbS5jaXNjby5hbnljb25uZWN0LnZwbi5hbmRyb2lkLmF2ZiJd\">Cisco AnyConnect Secure Mobility Client<\/a> from the Google Play Store on the Android Device.<\/li>\n<li>Once the application is installed, run the client to set up a connection. Click <strong>Add VPN Connection<\/strong>, use the following information when prompted, and then click <b>Done.<\/b>\n<ul>\n<li><b>Description: <\/b>BU VPN<\/li>\n<li><b>Server Address: <\/b>vpn.bu.edu<\/li>\n<li><b>Certificate: <\/b>Automatic<\/li>\n<\/ul>\n<\/li>\n<li>Next, click the <strong>AnyConnect VPN <\/strong>on the main page and then use your BU login name and Kerberos password to log in.<strong> <\/strong><\/li>\n<li>You will then be prompted for Duo Two-Factor Authentication.<\/li>\n<\/ol>\n<p class=\"p1\"><span class=\"s1\"><\/div>\n<\/div>\n<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Virtual Private Network (VPN) is a convenient way to access network-restricted resources on the campus network that would otherwise be unavailable from off campus. In some countries, access to the University\u2019s VPN service may be limited or restricted.\u00a0To connect to the BU VPN you&#8217;ll need to install the Cisco AnyConnect Secure Mobility Client.\u00a0 For Medical&#8230;<\/p>\n","protected":false},"author":1348,"featured_media":0,"parent":9984,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/1357"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1348"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=1357"}],"version-history":[{"count":51,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/1357\/revisions"}],"predecessor-version":[{"id":154348,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/1357\/revisions\/154348"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/9984"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=1357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}