{"id":134605,"date":"2021-04-22T16:27:57","date_gmt":"2021-04-22T20:27:57","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=134605"},"modified":"2025-06-11T13:58:08","modified_gmt":"2025-06-11T17:58:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/infrastructure\/storage-backup\/network-file-storage\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h3>Creating a Share<\/h3>\n<p><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How do I request Network File Storage service?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nAfter consulting your local IT professional, use the <a href=\"https:\/\/www.bu.edu\/help\/tech\/storage\/\"><u>request forms<\/u><\/a>.<br \/>\n<\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Where should  I submit the ISR for Network File Storage payment?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nISRs should be submitted to the provider: <em>IS&#038;T &#8211; Systems Operations<\/em>.<br \/>\n<\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How long do I have to wait for my share to be created?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nShares are usually provisioned within two business days.<br \/>\n<\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How much overhead should I account for when considering asking for storage space?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nFor Windows shares and NFS exports, storage is provisioned with an additional 10% above your request amount to allow for snapshot copy storage.<\/p>\n<p>If your data is volatile, uncompressible or cannot be de-duplicated, you will incur above average snapshot reserve utilization and may need to purchase additional storage.<\/p>\n<p>Currently, data protection overhead for S3 storage is 25%.<\/p>\n<ul>\n<li>e.g., For 1TB of storage, total storage required including data protection overhead will be 1.25TB.<\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Can I store restricted use and\/or protected data?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>This service has been approved for public, internal, confidential, and restricted use levels of <a href=\"http:\/\/www.bu.edu\/policies\/data-classification-policy\/\">data classification<\/a>.<\/p>\n<ul>\n<li>Storing Restricted Use data is limited to data presented as Windows shares and requires additional licensing to ensure compliance.<\/li>\n<li>See <a href=\"https:\/\/www.bu.edu\/tech\/services\/security\/server\/permissions\/\">Permissions Management &amp; Data Loss Prevention<\/a> for licensing information to protect Restricted Use data.<\/li>\n<li>Off- campus access to Restricted Use data requires use of the <a href=\"https:\/\/www.bu.edu\/tech\/support\/duo\/\">BU two-factor VPN with Duo Security<\/a> (no single factor VPN is permitted to access).<\/li>\n<li>If you intend to save confidential data in the share, ensure the file is encrypted at the source prior to moving into the share.<\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Can I have a group or department share created, but not yet allow access to anyone but myself?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><strong><span style=\"text-decoration: underline;\"><em>Windows Share (CIFS\/SMB)<br \/>\n<\/em><\/span><\/strong>When a request comes in for a Windows share, we create a folder and grant an AD (Active Directory) security group or groups of your choice access to that folder. You can modify access by adding or removing members to\/from the security group.<\/p>\n<p>If you are using an existing security group with active members, we recommend creating a sub- folder within the parent share, which you can provision access to using standard Windows access management tools.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong><em>NFS<br \/>\n<\/em><\/strong><\/span>When you request an NFS export, you have root privileges on the host on which you will mount the NFS export from the share. Since you have root access, you are free to provision and remove access to your share whenever you\u2019d like.<br \/>\n<\/div>\n<\/div>\n<\/p>\n<h3>Using Your Share<\/h3>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How do I get access to my share space?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\">\n<p>You should mount both the read\/write and the read-only share paths provided by IS&amp;T.\u00a0 CIFS\/NFS shares are replicated every 15 minutes to a read-only storage cluster that can be accessed at any time.\u00a0 The full path of your share will be provided once it has been provisioned.<br \/>\nThe file server names are provided below:<\/p>\n<table width=\"747\" height=\"336\">\n<tbody>\n<tr>\n<td width=\"156\"><strong>Restricted-Use data?<\/strong><\/td>\n<td width=\"156\"><strong>Protocol<\/strong><\/td>\n<td width=\"156\"><strong>Read\/Write site<\/strong><\/td>\n<td width=\"156\"><strong>Read-only site<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"156\">No<\/td>\n<td width=\"156\">CIFS (Windows)<\/td>\n<td width=\"156\">\\\\nas1.bu.edu<\/td>\n<td width=\"156\">\\\\nas2.bu.edu<\/td>\n<\/tr>\n<tr>\n<td width=\"156\">Yes<\/td>\n<td width=\"156\">CIFS (Windows)<\/td>\n<td width=\"156\">\\\\nas-ru1.bu.edu<\/td>\n<td width=\"156\">\\\\nas-ru2.bu.edu<\/td>\n<\/tr>\n<tr>\n<td width=\"156\"><\/td>\n<td width=\"156\"><\/td>\n<td width=\"156\"><\/td>\n<td width=\"156\"><\/td>\n<\/tr>\n<tr>\n<td width=\"156\">No<\/td>\n<td width=\"156\">NFS (Unix\/Linux)<\/td>\n<td width=\"156\">nas1.bu.edu<\/td>\n<td width=\"156\">nas2.bu.edu<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li><strong>CIFS (Windows) Shares:<\/strong> Map the both the read\/write and read-only share to separate Windows drives. General instructions for mapping network drives on Windows and Mac clients can be found on our <a href=\"https:\/\/www.bu.edu\/tech\/support\/remote\/ad\/\">Shared Network Drives page.<\/a><\/li>\n<li><strong>NFS Exports:<\/strong> Mount the export to any mount-point of your choosing.<\/li>\n<\/ul>\n<p>Following are instructions for mapping an NFS export called <em>nas1.bu.edu:\/ou\/mydeptshare<\/em>.<\/p>\n<ul>\n<li>For departmental or project archive share, substitute the NFS export name emailed to you when your archive was provisioned.<\/li>\n<li>If you have forgotten your archive NFS export name, please click on <strong>Help<\/strong> for assistance.<\/li>\n<\/ul>\n<p>NFS v4 is available, however, support is under development.\u00a0 Mount your share using the <strong>NFS v3 mount option<\/strong> for your operating system:<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Linux<br \/>\n<\/strong><\/span>Ensure that you are the root user in order to execute the following commands.<\/p>\n<ul>\n<li># mkdir \/myshare<\/li>\n<li># mkdir \/myshare-ro<\/li>\n<li># mount \u2013t nfs \u2013o nfsvers=3 nas1.bu.edu:\/ou\/mydeptshare \/myshare<\/li>\n<li># mount \u2013t nfs \u2013o nfsvers=3 nas2.bu.edu:\/ou\/mydeptshare \/myshare-ro<\/li>\n<\/ul>\n<p>You should now be able to access both the read-only and read-write shares from the new mount-points.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Solaris<br \/>\n<\/strong><\/span>Ensure that you are the root user in order to execute the following commands.<\/p>\n<ul>\n<li># mkdir \/myshare<\/li>\n<li># mkdir \/myshare-ro<\/li>\n<li># mount \u2013F nfs \u2013o vers=3 nas1.bu.edu:\/ou\/mydeptshare \/myshare<\/li>\n<li># mount \u2013F nfs \u2013o vers=3 nas2.bu.edu:\/ou\/mydeptshare \/myshare-ro<\/li>\n<\/ul>\n<p>You should now be able to access both the read-only and read-write shares from the new mount-points.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>S3 Buckets<\/strong><\/span><\/p>\n<table width=\"785\">\n<tbody>\n<tr>\n<td width=\"145\"><strong>Restricted-Use data?<\/strong><\/td>\n<td width=\"59\"><strong>Protocol<\/strong><\/td>\n<td width=\"75\"><strong>Site<\/strong><\/td>\n<td colspan=\"2\" width=\"181\"><strong>Object Store Server<\/strong><\/td>\n<td width=\"91\"><strong>Transport<\/strong><\/td>\n<td width=\"235\"><strong>URL<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"145\">No<\/td>\n<td width=\"59\">S3<\/td>\n<td colspan=\"2\" width=\"76\">Boston<\/td>\n<td width=\"180\">ist881-sgs3.bu.edu:10443<\/p>\n<p>&nbsp;<\/td>\n<td width=\"91\">SSL\/TLS<\/td>\n<td width=\"235\">https:\/\/ist881-sgs3.bu.edu:10443<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"145\">No<\/td>\n<td width=\"59\">S3<\/td>\n<td colspan=\"2\" width=\"76\">2<sup>nd<\/sup> site<\/td>\n<td width=\"180\">isthol-sgs3.bu.edu.:10445<\/p>\n<p>&nbsp;<\/td>\n<td width=\"91\">SSL\/TLS<\/td>\n<td width=\"235\">https:\/\/isthol-sgs3.bu.edu.:10445<\/p>\n<p>&nbsp;<\/td>\n<\/tr>\n<tr>\n<td width=\"143\"><\/td>\n<td width=\"66\"><\/td>\n<td width=\"74\"><\/td>\n<td width=\"1\"><\/td>\n<td width=\"179\"><\/td>\n<td width=\"91\"><\/td>\n<td width=\"232\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>IS&amp;T will provide you with the Access Key ID and Secret Access Key for your S3 account over secure email (<a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/email\/datamotion\/using\/\">DataMotion<\/a>) once provisioned.<\/p>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">What is Access-Based Enumeration (ABE)?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>When Access-based enumeration is enabled, files and folders that users do not have permission to access are hidden. Access-Based Enumeration is CIFS share property that can be enabled or disabled at any time by request.<\/p>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How do I access my share using CIFS from a Linux client?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nConfirm\u00a0 your Linux kernel has CIFS support and that you have the samba-client rpm for the \/sbin\/[u]mount.cifs helper commands.<br \/>\nFor Redhat\/Centos distros, these are found in the cifs-utils rpm.<\/p>\n<p>The <strong>mount.cifs<\/strong> and <strong>umount.cifs<\/strong> commands should be made <strong>suid-root<\/strong> to allow end users to mount and unmount their shares.<\/p>\n<p><strong>Create the mount directory<\/strong><\/p>\n<ul>\n<li>[user@system]$ mkdir \/myshare<\/li>\n<\/ul>\n<p><strong>Mount the share<\/strong><\/p>\n<ul>\n<li>[user@system]$ mount.cifs \/\/nas1.bu.edu\/mydeptshare \/myshare -o user=AD\\\\BUusername<\/li>\n<li>Password: *********<\/li>\n<\/ul>\n<p><strong>Change directory into your new share<\/strong><\/p>\n<ul>\n<li>[user@system]$ cd mnt<\/li>\n<\/ul>\n<p>When Access-based enumeration is enabled, files and folders that users do not have permission to access are hidden. Access-Based Enumeration is CIFS share property that can be enabled or disabled at any time by request.<\/p>\n<ul>\n<li>[user@system]$ ls -l<\/li>\n<li>total 4096<\/li>\n<li>-rwxrwSrwx\u00a0\u00a0 1 user staff\u00a0\u00a0\u00a0\u00a0\u00a0 1020\u00a0\u00a0 \u00a0Jun 27 05:31 README.txt*<\/li>\n<li>drwxrwxrwx\u00a0 \u00a01 user staff\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 0\u00a0\u00a0\u00a0 Jul 12 14:51 archive\/<\/li>\n<li>-rwxrwSrwx\u00a0\u00a0 1 user staff\u00a0\u00a0\u00a0 912681\u00a0\u00a0\u00a0 Jun 27 06:05 bstnuniv1.tar.gz*<\/li>\n<li>drwxrwxrwx\u00a0 \u00a01 user staff\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 0\u00a0\u00a0\u00a0 Jul 13 16:26 data\/<\/li>\n<li>drwxrwxrwx\u00a0 \u00a01 user staff\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 0\u00a0\u00a0\u00a0 Jul 18 15:19 user\/<\/li>\n<li>drwxrwxrwx \u00a0\u00a01 user staff\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 0\u00a0\u00a0\u00a0 Jul 14 14:54 home\/<\/li>\n<li>-rwxrwSrwx\u00a0 \u00a01 user staff\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 158\u00a0\u00a0\u00a0 Jul 15 12:55 t.sh*<\/li>\n<li>-rwxrwSrwx \u00a0\u00a01 user staff\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 55\u00a0\u00a0\u00a0 Jul 15 12:46 t.sh~*<\/li>\n<\/ul>\n<p><strong>Note:<\/strong> Permissions will appear misleading;<\/p>\n<ul>\n<li>File access is controlled on the NTFS windows side.<\/li>\n<li>The displayed permissions on the NFS client side are not relevant.<\/li>\n<li>If you\u2019d like to unmount the directory:\n<ul>\n<li>[user@system]$ umount.cifs \/myshare<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>UNIX clients (including Linux) can also use samba command-line tools:<\/p>\n<ul>\n<li>smbclient \u2013 Provides an ftp like interface<\/li>\n<li>smbcacls \u2013 Can manipulate ACLs<\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">What is the default access behavior for my share?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p><strong>Windows (CIFS\/SMB)<br \/>\n<\/strong>Your share folder is visible to everyone, but only you and your designated security group will be able to access any of the files within the folder.<\/p>\n<p><strong>NFS<br \/>\n<\/strong>Your share operates like any other folder in a UNIX file system; as the owner, you can set ownership and permissions for any file or folder in the share.<\/p>\n<p><strong>S3<br \/>\n<\/strong>Only users with the provided Access Key ID and Secret Access Key for your S3 account have access.\u00a0 It is best practice to store\/transmit these securely.\u00a0 This includes not storing the keys in clear-text, utilizing encryption and secure email (e.g. DataMotion).<\/p>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How do I browse my S3 bucket?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nThere are various free tools:<\/p>\n<p><strong>Windows<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/s3browser.com\/\">S3 Browser<\/a><\/li>\n<li><a href=\"https:\/\/www.msp360.com\/explorer.aspx\">CloudBerry Explorer<\/a><\/li>\n<\/ul>\n<p><strong>Mac and Linux<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/s3tools.org\/s3cmd\">S3cmd<\/a><\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">What are the snapshot frequencies and retention?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>The snapshot frequencies and retention are:<\/p>\n<ul>\n<li>4x daily with 36-hour retention<\/li>\n<li>Daily with one-week retention<\/li>\n<li>Weekly with twelve-week retention<\/li>\n<\/ul>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How can I find out more about my storage utilization?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nClients using NFS (UNIX\/Linux) to access their share can use df(1), du(1), and \u201cls \u2013sR\u201d commands to assess quota information for an entire allocation as well as individual directories and files.<\/p>\n<p>Clients accessing their share using Windows (CIFS\/SMB) can look at the Properties of their mapped drive.<\/p>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How do I recover files that were accidentally deleted?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\n<strong>Windows<\/strong><br \/>\nUsers can find snapshots through the Previous Versions tab for the folder\u2019s properties in Windows Explorer.<\/p>\n<ol>\n<li>In Windows Explorer, navigate to the folder in which the deleted file was stored.<\/li>\n<li>Position the cursor over a blank space in the folder, right-click, and then click Properties.<\/li>\n<li>Click the Previous Versions tab.<\/li>\n<li>Double-click the folder version that contained the file before it was deleted.<\/li>\n<li>Click the deleted file and then drag-and-drop or copy the shadow copy file to the folder that it was deleted from, or to another location where you want it to be available.<\/li>\n<\/ol>\n<p><strong>NFS<br \/>\n<\/strong>Users can find snapshots in the (hidden) .snapshot directory within their archive directory.<\/p>\n<ul>\n<li>[user@system]$ pwd<\/li>\n<li>\/mydeptshare\/Users<\/li>\n<li>[user@system]$ cd .snapshot<\/li>\n<li>[user@system]$ ls -1<\/li>\n<li>daily.2021-02-26_0010<\/li>\n<li>daily.2021-02-27_0010<\/li>\n<li>daily.2021-02-28_0010<\/li>\n<li>daily.2021-03-01_0010<\/li>\n<li>daily.2021-03-02_0010<\/li>\n<li>daily.2021-03-03_0010<\/li>\n<li>daily.2021-03-04_0010<\/li>\n<li>ist-6hour.2021-03-03_0600<\/li>\n<li>ist-6hour.2021-03-03_1200<\/li>\n<li>ist-6hour.2021-03-03_1800<\/li>\n<li>ist-6hour.2021-03-04_0000<\/li>\n<li>ist-6hour.2021-03-04_0600<\/li>\n<li>ist-6hour.2021-03-04_1200<\/li>\n<li>weekly.2021-02-07_0015<\/li>\n<li>weekly.2021-02-14_0015<\/li>\n<li>weekly.2021-02-21_0015<\/li>\n<li>weekly.2021-02-28_0015<\/li>\n<\/ul>\n<p><strong>Change directory to the selected snapshot and find desired file<\/strong><\/p>\n<ul>\n<li>[user@system .snapshot]$ cd\u00a0 ist-6hour.2021-03-04_0600<\/li>\n<li>[usr@system user]$ ls<\/li>\n<li>ame\u00a0 cs\u00a0 eng\u00a0 sep\u00a0 watts<\/li>\n<\/ul>\n<p><strong>Copy the file back to desired location<\/strong><\/p>\n<ul>\n<li>[usr@system user]$ cp watts \/mydeptshare\/Users\/myfolder<\/li>\n<\/ul>\n<p><strong>S3<br \/>\n<\/strong>Any versioning is handled by the S3 application.<\/p>\n<p>Yes. In the event of a serious outage, you can access the read-only replicated copy of your share. However, if you requested an un-replicated share, your content may be lost depending on the circumstances of the problem. If your content in an un-replicated archive is lost, it must be transferred from primary storage again.<br \/>\n<\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Will I be able to add new files to the secondary location during a serious outage?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nNo. When the primary location is restored to service, you may add new files to your share.<\/p>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">What happens to the data in the share if I leave the University?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nYour share quota will be set to 0 immediately; you will not be able to make any further additions to the share and notice will be sent to the notification address associated with your share. Your share will be deleted after 30 days unless other arrangements are made.<br \/>\n<\/div>\n<\/div>\n<\/p>\n<h3>Reports and Quotas<\/h3>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How can I see the amount of my allocation that I have used?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\">\n<p>UNIX\/Linux users can run \u201cdu \u2013sk\u201d to determine current usage. Windows user can look at the Properties of their mapped drive.<\/p>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Does my share have a limited quota I should be aware of? Will I be notified when I reach my limit?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nYes. You are limited to the amount of storage originally provisioned in your base allocation or which you have purchased. Once your share has reached its quota, you will be notified. You will also be able to purchase more space at any time.<\/p>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">If I use up my base allocation how do I request additional share space?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nYou can request to add more share space at any time, using the <a href=\"https:\/\/www.bu.edu\/help\/tech\/storage\/\"><u>request form<\/u><\/a>.<\/p>\n<p>If you are an individual faculty or staff member whose directory is part of school or department\u2019s shared space and you have exceeded your quota, contact your local IT professional to increase your quota or purchase additional space.<\/p>\n<p><\/div>\n<\/div>\n<br \/>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">How do I pay for storage space?<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nWhen you request storage above the base allocation using the <a href=\"https:\/\/www.bu.edu\/help\/tech\/storage\/\"><u>request forms<\/u><\/a>, an invoice is attached to your ServiceNow request with instructions for payment.<br \/>\n<\/div>\n<\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Creating a Share Using Your Share Reports and Quotas&#8230;<\/p>\n","protected":false},"author":6621,"featured_media":0,"parent":93732,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/134605"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6621"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=134605"}],"version-history":[{"count":15,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/134605\/revisions"}],"predecessor-version":[{"id":158220,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/134605\/revisions\/158220"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/93732"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=134605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}