{"id":129444,"date":"2020-07-29T10:51:39","date_gmt":"2020-07-29T14:51:39","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=129444"},"modified":"2022-02-08T10:32:29","modified_gmt":"2022-02-08T15:32:29","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/support\/mybuworks\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

A Tile is missing in my MyBUworks Launchpad Home Page<\/h3>
<\/p>\n

If you can’t find a specific Tile in MyBUworks Launchpad:<\/p>\n

    \n
  1. Check if the Tile exist in the Launchpad App Finder, to do so please refer to personalize MyBUworks Launchpad<\/a>.<\/li>\n
  2. If you didn’t find the Tile, Please check with your department that you have the proper authorizations.<\/li>\n<\/ol>\n

    <\/div>\n<\/div>\n\n

    Can I access MyBUworks from my desktop browser and a browser on a mobile device? Can I do this simultaneously?<\/h3>
    <\/p>\n

    Yes, you can access MyBUworks through your browser on multiple devices, such as your smartphone, tablet, and\/or desktop simultaneously.<\/p>\n

    Information for Accessing MyBUworks can be found at MyBuworks getting started<\/a>.<\/p>\n

    <\/div>\n<\/div>\n\n

    Can I Access MyBUworks and the BUworks Central portal simultaneously?<\/h3>
    <\/p>\n

    Yes, you can access MyBuworks and BUworks central portal on the same time. You can also access the BUworks central portal from MyBUworks Launchpad.<\/p>\n

    <\/div>\n<\/div>\n\n

    Will I still need to authenticate with Duo?<\/h3>
    <\/p>\n

    Yes, to access MyBUworks you will still be prompted to authenticate with Duo.
    \nInformation for Duo can be found at     www.bu.edu\/tech\/support\/duo<\/a> .<\/p>\n

    <\/div>\n<\/div>\n\n

    On an iPhone\/iPad, can I use the Add to Home Screen to save my bookmark?<\/h3>
    <\/p>\n

    Yes you can add the MyBUworks to Home screen in an iPhone\/iPad.<\/p>\n

    Login to MyBUworks Launchpad on Safari browser.<\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    Tap on the Share icon, then tap on\u00a0 Add to Home screen<\/strong> <\/em>button as shown below<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    By default, the title of the URL\u00a0 is Home<\/strong><\/em>.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    Change the URL title to MyBUworks<\/strong> <\/em>and tap on the Add<\/strong><\/em> button.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    The MyBUworks URL is added to the iPad\/iPhone home screen.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    <\/div>\n<\/div>\n\n

    On an Android device, can I use the Add to Home Screen to save my bookmark?<\/h3>
    <\/p>\n

    Yes you can add the MyBUworks to Home screen in an android device.<\/p>\n

    Open the Chrome browser on you android device and login to MyBUworks.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    Tap on the Customize and control Google Chrome<\/strong><\/em> icon. A popup will be displayed, Tap on Add to Home screen<\/strong><\/em>.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    By default, the title of the URL is Home<\/strong><\/em>.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    Change the title\u00a0 to MyBUworks<\/strong><\/em> and tap on Add<\/strong><\/em>.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    The MyBUworks is added to the Home screen.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

    <\/div>\n<\/div>\n\n

    When I access MyBuworks, I cannot see the News and Announcements Popup?<\/h3>
    <\/p>\n

    MyBUworks News and Announcements popup is only available if there are announcements that needs to be shared with the users.<\/p>\n

    when accessing MyBUworks, if the News and Announcements popup does not popup and you cannot see the News and Announcements button, that means there is no available information that needs to be shared.<\/p>\n

     <\/p>\n

    \"\"<\/p>\n

    <\/div>\n<\/div>\n\n

    Do I have to be logged into the BU network (VPN) to use this?<\/h3>
    <\/p>\n

    No, you do not have to be logged into the BU network (VPN).<\/p>\n

    <\/div>\n<\/div>\n\n

    Can I access this through BU Mobile?<\/h3>
    <\/p>\n

    No, you cannot access MyBUworks through BU Mobile at this time.<\/p>\n

    <\/div>\n<\/div>\n\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

     …<\/p>\n","protected":false},"author":18109,"featured_media":0,"parent":87351,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/129444"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/18109"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=129444"}],"version-history":[{"count":26,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/129444\/revisions"}],"predecessor-version":[{"id":138848,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/129444\/revisions\/138848"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/87351"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=129444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}