{"id":128782,"date":"2020-07-06T17:19:23","date_gmt":"2020-07-06T21:19:23","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=128782"},"modified":"2025-07-01T07:53:52","modified_gmt":"2025-07-01T11:53:52","slug":"pronto","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/teaching\/lms\/blackboard\/pronto\/","title":{"rendered":"Pronto"},"content":{"rendered":"<p>Pronto is a communication tool that seamlessly integrates with your Blackboard Learn or Blackboard Ultra course.\u00a0 It can be used in the browser or via a mobile app to aid in real-time communication.<\/p>\n<h4><strong>Features<\/strong><\/h4>\n<ul>\n<li>Synchronous text chat<\/li>\n<li>Video chat<\/li>\n<li>Announcements<\/li>\n<li>Push notifications<\/li>\n<\/ul>\n<h4><strong>Video Overview<\/strong><\/h4>\n<p><iframe loading=\"lazy\" width=\"640\" height=\"360\" title=\"Pronto video, General Overview\" aria-label=\"Pronto video, General Overview\" src=\"https:\/\/player.vimeo.com\/video\/405774086\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h4 class=\"intercom-align-left\" data-post-processed=\"true\">Adding Pronto to your Blackboard site<\/h4>\n<p class=\"intercom-align-left\">1. \u00a0Click the <b>Pronto<\/b> link within your course tools (Content Market in Blackboard Ultra).<\/p>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589852\/478ecd455e7b60f61e852d6d\/NICVG25p3mghkh8XqXRZuUPEqlC6juQpHAL9JdN2uTojjb_idFMQk-FVGvKud_Ytt0X3oKYBlhyzKLn9SLm0-sidzz-ODLALq-bOArhA-YOxB0TMaOA1m5OS4fe1YvJegeur6bVu\" width=\"1600\" height=\"631\" class=\"alignnone\" alt=\"Navigate to the second column of your course tools and select the top option to reveal the Pronto link, then click on it.\" \/><\/div>\n<p class=\"intercom-align-left\">2. \u00a0This will bring up a link to open Pronto in another window outside of your Blackboard course<\/p>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589853\/7bc7ee20f76139b423e23578\/yZd4mQQ7M27Igr97vljyC6se6CGlFZf6xT3lcjcQFqFdE5efYplVDfHthwmPnneTNip9si1AjDjsAPFlrW5syS30hGrHd1zrdiElgAXpx_y6zp6bWLC1lu-z-YJSHcT3PGYt9YV9\" width=\"1600\" height=\"717\" class=\"alignnone\" alt=\"The Pronto window has a blue button that says &quot;Launch Pronto&quot; in the center.\" \/><\/div>\n<p class=\"intercom-align-left\">3. \u00a0In the left hand section you will see a list of your Courses, Sections, Groups and Direct Messages, preceded by a Recents section which will keep your most active communications at the top of the list. (1) The primary window will display your active conversation and at the bottom of the primary window, (2)\u00a0 you can send a message by typing in the Type a message box. (3)\u00a0 To send the message, press enter.<\/p>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589854\/58e599ae666025cdb5320356\/0D_CKLG07wwd0D1jT9cD6lw4NEDjm-Um7Ne4nys5U-if8nxE7wl_30if77WBGMiJ0ykw7MTX2KU4TMrK1DCqBDTFK5GY1tH9WHTR4MTmj6fz_qYHzDOwF8xrS37LbFpj4rgTtXnO\" width=\"1600\" height=\"786\" class=\"alignnone\" alt=\"Left screen holds Courses, Sections, Groups, DMs. Recents prioritize activity at the top. \" \/><\/div>\n<p class=\"intercom-align-left\">4. \u00a0In the lower right, there are additional options.<\/p>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589856\/85bc806b301b6ecced20f8e6\/3sNtAycyuPh8YRzq3wZHb7_RZ6L-rjgIEHPoQrAoZ2q9wwSAy0WiXjspeMQuuj8w5aGK6z3STI1S_lfmALQfx5TbXk6wG18OBGdesWluGXB6VIyJP5sy0nHn1xBy-rZ4QBZnJauo\" width=\"1600\" height=\"781\" class=\"alignnone\" alt=\"Lower right corner has camera, attachment, emojis, and gifs icons for additional options. \" \/><\/div>\n<ul>\n<li>Live Video &#8211; You can share your screen or do live video. \u00a0There is an option to record these for later viewing<\/li>\n<li>File Attachments &#8211; You can share files from your device or cloud services like DropBox<\/li>\n<li>Emoji &#8211; Add emotion to your text or respond to a previous message with an emoticon<\/li>\n<li>Gif &#8211; Search and choose a GIF to express sentiment to the conversation<\/li>\n<\/ul>\n<p class=\"intercom-align-left\">5. \u00a0Pronto provides \u201cRead Receipts\u201d which enable you to know which members of your group have seen your message. You no longer have to wonder whether or not your instructors or students are caught up in the conversation. By clicking on the images, you see a full list of who has arrived at at least that point of the chat stream.<\/p>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589857\/794ddc46efd82f8dd7d93dd5\/KksvESudj3XVsfTrYs7mHcznhqbfKvCLj9N0w-Xw7LD9TFU62r8iYR7-br5f-xn6C-g_ohIghuH8uuhqXqEP3QbSZeg6jqcRitvDunRwCtTluxN21bK8ZBpsnm8JDehEYdcmS0Fh\" width=\"1600\" height=\"781\" class=\"alignnone\" alt=\"See &quot;Read Receipts&quot; and list of chat stream readers by clicking on images at lower right corner in Pronto.\" \/><\/div>\n<p class=\"intercom-align-left\">6. \u00a0Pronto also allows for setting language preferences and will instantly translate messages into over 100 distinct languages. To adjust your language preferences, click on the small cog icon in the upper right corner (1) next to your name and use the language and translation option (2). It is worth mentioning that you are able to disable auto-translation through this language and translation tab if you desire.<\/p>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589858\/2a36f5580d83da635fa678f8\/ybf4lfqzXacQCgi49eZ3n9Xp3dcGjcQaBzwdc5rtUdUHiUi9GtKSoHd1AK1uXWmYvW3is-67HyBUslYEJoQUlCTQ2D637Z1_sxTB5NaAMn9b51n-u70e7kgeIcMq1NUo5dcQe_DV\" width=\"1600\" height=\"785\" class=\"alignnone\" alt=\"Click the cog icon next to your name at the top left corner. then, select language and translation, the second option in settings.\" \/><\/div>\n<p class=\"intercom-align-left\">Pronto can instantly translate a message into your preferred language instantly or upon clicking the small globe icon next to the message in the chat. \u00a0Translated messages will have a globe next to them and will be highlighted in light blue. \u00a0You can see the original language of the message by clicking the globe icon a second time.<\/p>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589859\/fcf1fde3b794506e43fb2392\/Y2dMXC7E7bfaWWOehLVhUKZ5-zQvg2GROoJ53zXI_rp_tjbbEF2JijWMB7_7M_xIWmYZbisgLrWSAG82fYxrW_MfeubOM8oNdJPZ2TFqG6VX1cQBPeUtyM064VUuSoy5Zzs7dTYD\" width=\"1600\" height=\"781\" class=\"alignnone\" alt=\"click the globe icon next to the conversation.\" \/><\/div>\n<p class=\"intercom-align-left\">7. \u00a0Additionally, Pronto provides options for users to start direct messages, assign tasks or even create study groups. \u00a0These options can be accessed by clicking on the teal Action Button in the lower left hand corner of the site.<\/p>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589860\/bd3375c5c2120db5f3df548b\/Z7LhP-QcnbcI-wgMyHCMJaZsSXTYXYReieY1p70hDFjtOTcfvaRMiIri1I_j6WQkdyIwpyxskdKmvPYJx0meuww3rOTUWGsFIvvPxMed-Xo-GsRiataAoorD7pgtYR9xy7N6s6NH\" width=\"1600\" height=\"784\" class=\"alignnone\" alt=\"the teal Action Button in the lower left hand corner of the site has an x in the center of it. \" \/><\/div>\n<h4 class=\"intercom-align-left\" data-post-processed=\"true\">Loading the Pronto App on Your Phone<\/h4>\n<p class=\"intercom-align-left\">The Pronto App is available in <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.hitlabs.pronto&amp;hl=en\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Google Play<\/a> or the <a href=\"https:\/\/apps.apple.com\/us\/app\/pronto-team-communication\/id1258991852\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">App Store<\/a>.<\/p>\n<p class=\"intercom-align-left\">Here\u2019s what you need to know:<\/p>\n<ul>\n<li><strong>IMPORTANT:<\/strong> Remember to go into Blackboard <strong>BEFORE<\/strong> loading the app.<\/li>\n<li>You must use the email address that you use in Blackboard when you sign into Pronto. \u00a0(No one will see this but you.)<\/li>\n<li>This app uses mobile data unless you are connected to a wifi network<\/li>\n<\/ul>\n<div class=\"intercom-container intercom-align-left\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589861\/4934250f1d06e62106707d6c\/9t5DN3ANVBaFbDF3cN5KRn0FjGhDRKtMTcuPgZ_GWQLWy9j9FxFCFzgR8i6ywLAwl059S9zQng9fsnfv_Y-AY3PbzDjPkJF9JegWtEcGd5gIoaW1osN1-M1MFf6y3gsAdq-gQb5_TjXBIKU1NQ\" width=\"702\" height=\"201\" class=\"alignnone\" alt=\"Display interface of the app in Apple store or Google play\" \/><\/div>\n<div class=\"intercom-container intercom-align-left\"><a target=\"_blank\" href=\"https:\/\/apps.apple.com\/us\/app\/pronto-team-communication\/id1258991852\" rel=\"nofollow noopener noreferrer\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589862\/89ab682bb748e8027376cd48\/XU5WGnPGRMSkWjkRUTDg5682r_I79jR6xhFKF6ZFYaUq3DSubCkh8CNd8Vw9J8sTUN48z9h1vtIBl9bpHRDWjBKAiYsZ6HdGctUKqIbxZLR6aUB20FQQ28Zgj5ku6-zPu5sb3w-c\" width=\"111\" height=\"33\" class=\"alignnone\" alt=\"The Apple Store icon directs you to the Pronto app in the Apple Store when clicked.\" \/><\/a><\/div>\n<div class=\"intercom-container intercom-align-left\"><a target=\"_blank\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.hitlabs.pronto&amp;hl=en\" rel=\"nofollow noopener noreferrer\"><img loading=\"lazy\" src=\"https:\/\/pronto-1ce1612e0147.intercom-attachments-7.com\/i\/o\/193589864\/c1d4556b3e1b27e1a9e129c1\/bNyIyfZ7qNXmuA1gSvTrXx_Kflv2EFhW7snNK6BzKTKwMA90Uwk7XLL2ixgr7wjrOnTas-hQ10uPWxX8U8f2eg5_JLkP6ZVX1gXKMhUihJQ7TBm-veRWzOku8qAGxVUuZimrxp9M\" width=\"113\" height=\"33\" class=\"alignnone\" alt=\"The Google Play icon directs you to the Pronto app in the Google Play Store when clicked.\" \/><\/a><\/div>\n<div><\/div>\n<div>\n<h2>Learn More<\/h2>\n<ul>\n<li>Check out the vendor&#8217;s support page <a href=\"https:\/\/support.pronto.io\/en\/\">here<\/a>.<\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/contact\/\">Contact the IT Help Center<\/a><span>\u00a0if you have any questions or require assistance.\u00a0<\/span><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pronto is a communication tool that seamlessly integrates with your Blackboard Learn or Blackboard Ultra course.\u00a0 It can be used in the browser or via a mobile app to aid in real-time communication. Features Synchronous text chat Video chat Announcements Push notifications Video Overview Adding Pronto to your Blackboard site 1. \u00a0Click the Pronto link&#8230;<\/p>\n","protected":false},"author":6475,"featured_media":0,"parent":48177,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/128782"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/6475"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=128782"}],"version-history":[{"count":12,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/128782\/revisions"}],"predecessor-version":[{"id":158430,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/128782\/revisions\/158430"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/48177"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=128782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}