{"id":122898,"date":"2019-08-26T13:44:08","date_gmt":"2019-08-26T17:44:08","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=122898"},"modified":"2025-12-16T13:31:45","modified_gmt":"2025-12-16T18:31:45","slug":"students","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/students\/","title":{"rendered":"Student Guide to MyMedia"},"content":{"rendered":"<p>The Kaltura MyMedia area is a private space where media content may be uploaded and managed. Student can acesss MyMedia via their Course Pages on <a href=\"http:\/\/learn.bu.edu\">Blackboard<\/a>. From the MyMedia area you may edit your videos&#8217; options, create clips from your videos, delete videos, and more.<\/p>\n<p>For more information, see <a href=\"https:\/\/learning.mediaspace.kaltura.com\/media\/How+to+Use+My+Media\/0_eb7drx6q\"><em>Kaltura MyMedia<\/em>.<\/a><\/p>\n<p>The terms\u00a0<strong>MyMedia<span>\u00a0<\/span><\/strong>and\u00a0<strong>Kaltura<\/strong><span>\u00a0<\/span>will sometimes be used interchangeably throughout TechWeb documentation, but a good thing to remember is that MyMedia is the Boston University service and Kaltura is the official third-party product used in MyMedia.<\/p>\n<h3><strong>Student Guides for MyMedia<\/strong><\/h3>\n<ul>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/my-media-vs-kaltura\/\">What is the difference between MyMedia and Kaltura?<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/accepted-file-types\/\">What file types can be uploaded to MyMedia?<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/using-mashup-media-tool\/\">How to use the Kaltura Mashup Media Tool?<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/share-and-embed-codes-mymedia-v7\/\">How to share and embed Codes in MyMedia v7.<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/using-kaltura-capture-students\/\">How to use Kaltura Capture.<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/mymedia-content-course-assignment\/\">How to add video content to course assignments in Blackboard.<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/submitting-a-video-assignment-using-my-media-blackboard-ultra\/\">How to Submit a Video Assignment using MyMedia in Blackboard Ultra.<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/students\/kaltura-video-permissions-students\/\">How to manage Kaltura video permissions.<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/mymedia-captions-transcripts\/\">How to use Captions and Access Transcripts in MyMedia.<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/replace-a-video\/\">How to replace a video in MyMedia.<\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/uploading-video-to-blackboard-from-a-mobile-device\/\">How to\u00a0<span>upload video from your mobile device to your MyMedia course.<\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/instructional-video\/my-media\/getting-started\/my-media-faqs\/download-your-mymedia-content\/\">How to download your MyMedia content.<\/a><\/li>\n<\/ul>\n<ul><\/ul>\n<h3><\/h3>\n<h3 id=\"tutorials\"><strong>Video Tutorials<\/strong><\/h3>\n<p><div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Interactive Video Quiz - Taking a Quiz<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\n<iframe style=\"width: 608px; height: 402px; border: 0;\" id=\"kaltura_player\" type=\"text\/javascript\" src=\"https:\/\/cdnapisec.kaltura.com\/p\/2249861\/embedPlaykitJs\/uiconf_id\/51323632?iframeembed=true&amp;entry_id=1_35oc4gfu&amp;config[provider]={&quot;widgetId&quot;:&quot;1_5rfhdxst&quot;}\" allowfullscreen=\"allowfullscreen\" webkitallowfullscreen=\"webkitallowfullscreen\" mozallowfullscreen=\"mozallowfullscreen\" allow=\"autoplay *; fullscreen *; encrypted-media *\" sandbox=\"allow-forms allow-same-origin allow-scripts allow-top-navigation allow-pointer-lock allow-popups allow-modals allow-orientation-lock allow-popups-to-escape-sandbox allow-presentation allow-top-navigation-by-user-activation\" title=\"Kaltura Player\"><\/iframe><br \/>\n<\/div>\n<\/div>\n<br \/>\n<span><\/span><\/p>\n<h3><strong>Additional Support<\/strong><\/h3>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Troubleshooting Access Errors<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><br \/>\nA common error results in an &#8220;access denied&#8221; message for students uploading assignments or loading the MyMedia interface in Blackboard. The most common cause of this is an outdated browser or operating system.<br \/>\n<br \/>\n<b>Resolution<\/b><br \/>\n1. Update the browser to the latest version to ensure compatibility with Blackboard and Kaltura MyMedia.<br \/>\n2. Verify that the computer&#8217;s operating system is updated to the latest version to address potential security or connectivity issues.<br \/>\n3. Use Firefox as the preferred browser, as it is optimized for compatibility with educational technology platforms and offers enhanced security features.<br \/>\n<br \/>\n<b>Causes<\/b><br \/>\nThis along with other things might cause the issue The &#8220;Access Denied&#8221; error with Kaltura in Blackboard on Chrome\/Safari usually means your browser&#8217;s security settings are blocking necessary connections, especially third-party cookies or scripts; the fix involves enabling third-party cookies, allowing JavaScript, clearing cache, disabling extensions, or sometimes just logging out\/restarting your browser to refresh the connection. For Safari, you&#8217;ll need to turn off &#8220;Prevent cross-site tracking,&#8221; while Chrome often needs third-party cookies allowed.<\/p>\n<p><\/div>\n<\/div>\n\n<p>Further questions? Explore <a href=\"https:\/\/knowledge.kaltura.com\/help\/player-v7\">Kaltura&#8217;s Knowledge Center<\/a> or <a href=\"https:\/\/www.bu.edu\/tech\/contact\/\">submit a help ticket<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Kaltura MyMedia area is a private space where media content may be uploaded and managed. Student can acesss MyMedia via their Course Pages on Blackboard. From the MyMedia area you may edit your videos&#8217; options, create clips from your videos, delete videos, and more. For more information, see Kaltura MyMedia. The terms\u00a0MyMedia\u00a0and\u00a0Kaltura\u00a0will sometimes be&#8230;<\/p>\n","protected":false},"author":1301,"featured_media":0,"parent":136423,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/122898"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1301"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=122898"}],"version-history":[{"count":35,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/122898\/revisions"}],"predecessor-version":[{"id":160505,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/122898\/revisions\/160505"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/136423"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=122898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}