{"id":112132,"date":"2018-01-13T19:56:57","date_gmt":"2018-01-14T00:56:57","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?page_id=112132"},"modified":"2025-09-01T12:01:07","modified_gmt":"2025-09-01T16:01:07","slug":"installation-instructions","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/installation-instructions\/","title":{"rendered":"Installation Instructions"},"content":{"rendered":"<div class=\"highlight-yellow\"><strong>Please note:<\/strong> Before proceeding with installation you will need to have received confirmation from the IT Help Center that your subscription has been activated. If you have not yet requested a subscription, please <a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/request\/\">submit a request<\/a>.<\/div>\n<h4>Jump to:<\/h4>\n<ul>\n<li><a href=\"#express\">Adobe Express<\/a><\/li>\n<\/ul>\n<h3 id=\"creative\">Adobe Creative Cloud<\/h3>\n<p>To start using Adobe Creative Cloud applications such as Photoshop and Illustrator, you must first download and install the Adobe Creative Cloud Desktop app. This app allows you to select and download only the Adobe applications you want to install.<\/p>\n<p>Once installed, you can then begin installing individual applications.<\/p>\n<ol>\n<li>Visit <a href=\"https:\/\/www.adobe.com\/creativecloud\/desktop-app.html\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.adobe.com\/creativecloud\/desktop-app.html<\/a><\/li>\n<li>Click <strong>Sign In<\/strong> in the upper right. If you are already signed in please see our FAQ regarding <a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/faqs\/#logout\">signing out from your personal Adobe ID<\/a>.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/08\/Adobe_signin-636x291.jpg\" alt=\"Red Arrow pointing to &quot;Sign In&quot; link on Adobe website. \" class=\"alignnone wp-image-122960 size-medium\" width=\"636\" height=\"291\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Adobe_signin-636x291.jpg 636w, https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Adobe_signin-768x352.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Adobe_signin-1024x469.jpg 1024w, https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Adobe_signin.jpg 1096w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>At the <strong>Sign in<\/strong> page enter your full BU email address and select <strong>Continue<\/strong>.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/10\/adobe_signin.png\" alt=\"ACC sign in page with email address entered. \" class=\"alignnone wp-image-124014 \" width=\"438\" height=\"540\" \/><\/li>\n<li>At <strong>Select an account<\/strong> screen select <strong>Company or School Account<br \/>\n<\/strong><img loading=\"lazy\" src=\"\/tech\/files\/2019\/10\/Adobe_select.png\" alt=\"Select an Account page, with choices between Personal and School. \" class=\"alignnone wp-image-124015 \" width=\"438\" height=\"540\" \/><\/li>\n<li>At the <strong>BU Login<\/strong> screen enter your BU username and password and select <strong>Continue<\/strong>.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-3.51.45-PM-636x424.png\" alt=\"BU Kerberos Login page.\" class=\"alignnone wp-image-122963 \" width=\"438\" height=\"292\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-3.51.45-PM-636x424.png 636w, https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-3.51.45-PM-768x512.png 768w, https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-3.51.45-PM.png 1002w\" sizes=\"(max-width: 438px) 100vw, 438px\" \/><\/li>\n<li>Select <strong>Download<\/strong> to install the Adobe Creative Cloud Desktop App using instructions below.<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-4.14.20-PM-636x235.jpg\" alt=\"Adobe Creative Cloud page with a red arrow pointing to Download button. \" class=\"alignnone wp-image-122964 size-medium\" width=\"636\" height=\"235\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-4.14.20-PM-636x235.jpg 636w, https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-4.14.20-PM-768x284.jpg 768w, https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-4.14.20-PM-1024x379.jpg 1024w, https:\/\/www.bu.edu\/tech\/files\/2019\/08\/Screen-Shot-2019-08-29-at-4.14.20-PM.jpg 1156w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<\/ol>\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Mac<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<ol>\n<li>Save the Creative Cloud Application<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/mac_install_3-636x278.png\" alt=\"Image of mac os Creative Cloud Installer .dmg prompt. \" class=\"alignnone wp-image-112143 \" width=\"460\" height=\"201\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2018\/01\/mac_install_3-636x278.png 636w, https:\/\/www.bu.edu\/tech\/files\/2018\/01\/mac_install_3.png 745w\" sizes=\"(max-width: 460px) 100vw, 460px\" \/><\/li>\n<li>Open <strong>Spotlight Search<\/strong> (Magnifying Glass in the top right corner of your desktop)<\/li>\n<li>Type\u00a0<strong>Downloads<\/strong><\/li>\n<li>Press <strong>Enter<\/strong> on your keyboard<\/li>\n<li>Double click on <strong>CreativeCloudInstaller.dmg<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/mac_install_4.png\" alt=\"Creative Cloud installer in iOS\" class=\"alignnone wp-image-112137\" width=\"456\" height=\"263\" \/><br \/>\n<\/strong><\/li>\n<li>Double click to install<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/mac_install_5-636x381.png\" alt=\"Creative Cloud Installer app running. Double click app icon to install. \" class=\"alignnone wp-image-112145 \" width=\"454\" height=\"272\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2018\/01\/mac_install_5-636x381.png 636w, https:\/\/www.bu.edu\/tech\/files\/2018\/01\/mac_install_5.png 742w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/li>\n<li>You may be prompted to confirm, if so, click\u00a0<strong>Open<br \/>\n<a href=\"\/tech\/files\/2018\/01\/mac_install_6.png\"><img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/mac_install_6-636x285.png\" alt=\"iOS prompt to run the app. Click Open. \" class=\"alignnone wp-image-112146 \" width=\"455\" height=\"204\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2018\/01\/mac_install_6-636x285.png 636w, https:\/\/www.bu.edu\/tech\/files\/2018\/01\/mac_install_6.png 738w\" sizes=\"(max-width: 455px) 100vw, 455px\" \/><\/a><br \/>\n<\/strong><\/li>\n<li>When prompted, type in the password for your computer<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/mac_install_7-636x335.png\" alt=\"Computer password prompt window to run the installer app. \" class=\"alignnone wp-image-112147 \" width=\"450\" height=\"237\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2018\/01\/mac_install_7-636x335.png 636w, https:\/\/www.bu.edu\/tech\/files\/2018\/01\/mac_install_7.png 750w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/faqs\/#login_app\">Sign in<\/a> and start using Adobe Creative Cloud<\/li>\n<\/ol>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Windows<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>If you already have Adobe Creative Cloud installed please see our FAQ regarding <a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/faqs\/#logout\">signing out from your personal Adobe ID<\/a>.<\/p>\n<ol>\n<li>Save the Creative Cloud Application<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/windows_install_3-636x379.png\" alt=\"Save screen for Adobe Creative Cloud set up in Windows. \" class=\"alignnone wp-image-112136 size-medium\" width=\"636\" height=\"379\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2018\/01\/windows_install_3-636x379.png 636w, https:\/\/www.bu.edu\/tech\/files\/2018\/01\/windows_install_3.png 750w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/li>\n<li>Open the Start Menu (Located in the bottom left hand corner of your desktop)<\/li>\n<li>Type <strong>Downloads<\/strong><\/li>\n<li>Press <strong>Enter<\/strong> on your keyboard<\/li>\n<li>Double click on <strong>CreativeCloudSet-Up.exe<\/strong><br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/windows_install_4-636x370.png\" alt=\"Creative Cloud installer in Windows. \" class=\"alignnone wp-image-112137\" width=\"634\" height=\"369\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2018\/01\/windows_install_4-636x370.png 636w, https:\/\/www.bu.edu\/tech\/files\/2018\/01\/windows_install_4.png 750w\" sizes=\"(max-width: 634px) 100vw, 634px\" \/><\/li>\n<li>The Creative Cloud Application will install on your computer<\/li>\n<li><a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/faqs\/#login_app\">Sign in<\/a> and start using Adobe Creative Cloud Application<\/li>\n<\/ol>\n<p><\/div>\n<\/div>\n\n<div class=\"bu_collapsible_container \" aria-live=\"polite\" data-customize-animation=\"false\"><h3 class=\"bu_collapsible\" aria-expanded=\"false\"tabindex=\"0\" role=\"button\">Installing Individual Applications<\/h3><div class=\"bu_collapsible_section\" style=\"display: none;\"><\/p>\n<p>1. <a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/faqs\/#login_app\">Log in<\/a> to the Creative Cloud Application<br \/>\n2. Click <strong>Apps<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/app_install_1-584x636.png\" alt=\"Adobe Creative Cloud App installation page with Apps link outlined by red box. \" class=\"alignnone wp-image-112155\" width=\"415\" height=\"452\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2018\/01\/app_install_1-584x636.png 584w, https:\/\/www.bu.edu\/tech\/files\/2018\/01\/app_install_1.png 686w\" sizes=\"(max-width: 415px) 100vw, 415px\" \/><\/strong><br \/>\n3. Click <strong>Install<\/strong> next to the products you wish to install<br \/>\n<img loading=\"lazy\" src=\"\/tech\/files\/2018\/01\/app_install_2-584x636.png\" alt=\"Adobe Creative Cloud App installation page with Install button outlined by red box. \" class=\"alignnone wp-image-112156 \" width=\"415\" height=\"452\" srcset=\"https:\/\/www.bu.edu\/tech\/files\/2018\/01\/app_install_2-584x636.png 584w, https:\/\/www.bu.edu\/tech\/files\/2018\/01\/app_install_2.png 686w\" sizes=\"(max-width: 415px) 100vw, 415px\" \/><br \/>\n4. Once installed, you can start using your applications<\/p>\n<p><\/div>\n<\/div>\n\n<h2 id=\"express\">Adobe Express<\/h2>\n<p>Adobe Express is a user-friendly, all-in-one online platform for creating various types of content, including social media graphics, flyers, videos, and more, with customizable templates, Adobe Stock assets, and Adobe Firefly generative AI features.<\/p>\n<h4>To access:<\/h4>\n<ul>\n<li><span>Via Creative Cloud Desktop App, under the <em><strong>Web<\/strong><\/em> tab. Adobe Express is only available on PC\/Mac via a web browser.\u00a0<\/span><\/li>\n<li><span>Via the App Store (iOS) or Google Play (Android).<\/span><\/li>\n<li><span>By bookmarking <a href=\"https:\/\/express.adobe.com\/a\/bu.edu\" rel=\"nofollow\">https:\/\/express.adobe.com\/a\/bu.edu<\/a> <\/span><\/li>\n<\/ul>\n<h4>Sign-in:<\/h4>\n<ul>\n<li>You must first request either an Adobe Creative Cloud or Express subscription. <a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/digital-multimedia-production\/adobe-creative-cloud\/request\/\">Click here to request a subscription.<\/a><\/li>\n<li>Select Company or School Account, enter your BU username and Kerberos password.<\/li>\n<\/ul>\n<h4>System Requirements<\/h4>\n<ul>\n<li><span><strong>Macs and PCs: <\/strong><\/span><span>Adobe Express is only available on desktop via a web browser and must maintain an internet connection. <\/span><a href=\"https:\/\/helpx.adobe.com\/express\/web\/get-set-up\/learn-the-basics\/web-technical-requirements.html\" target=\"_blank\" rel=\"noopener noreferrer\">Click here for full requirements.<\/a><\/li>\n<li><span><strong>Downloadable Mobile App<\/strong>: Available in the App Store (iOS) or Google Play (Android).<\/span> <a href=\"https:\/\/helpx.adobe.com\/express\/web\/get-set-up\/learn-the-basics\/device-eligibility.html\" target=\"_blank\" rel=\"noopener noreferrer\">Click here for full requirements<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Please note: Before proceeding with installation you will need to have received confirmation from the IT Help Center that your subscription has been activated. If you have not yet requested a subscription, please submit a request. Jump to: Adobe Express Adobe Creative Cloud To start using Adobe Creative Cloud applications such as Photoshop and Illustrator,&#8230;<\/p>\n","protected":false},"author":1301,"featured_media":0,"parent":111878,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/112132"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1301"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=112132"}],"version-history":[{"count":28,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/112132\/revisions"}],"predecessor-version":[{"id":159380,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/112132\/revisions\/159380"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/pages\/111878"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=112132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}