RCS staff are now working in the office and remotely. For help or to make an appointment, please send email to email@example.com.
Now that the BU community needs to work off-campus, this page contains some guidelines to help you have as productive and seamless an experience as possible. The good news is that you are already using the Shared Computing Cluster (SCC) remotely (see the minor VPN caveat below) and RCS staff will continue to answer your tickets as usual.
Please see the general BU and IS&T guidelines and instructions
VPN versus working “On-campus”
For using the SCC, being “on-campus” or using the VPN is only required if you wish to directly connect to
ssh. As of Sunday, March 22, it is no longer needed in order to connect to scc-ondemand.bu.edu
Meeting with RCS staff
RCS staff are available to meet with individuals or groups via Zoom and Teams during business hours. Send email to firstname.lastname@example.org to set up an appointment.
RCS Tutorial Series
The RCS Summer Tutorial Series is underway and being held remotely via Zoom.
RCS staff presenting in-classroom
RCS staff will give their presentations using the technology being used by the course.
Getting Help – Send email to email@example.com
As always, if you have any questions or concerns about this, please send email to firstname.lastname@example.org.