Default Android Mail App
Outlook for Android (supports Duo)

Built in Mail app


These instructions might vary slightly across devices and versions, but are expected to be helpful to all users of the Android OS.

  1. Navigate to Settings.
  2. Under Accounts, select Add Account.
  3. Depending on your version of Android, select either Corporate or Microsoft Exchange ActiveSync.
    AndroidConfig1
  4. Enter your complete e-mail address, which is login@bu.edu (where login is your BU login name.)
    AndroidConfig2
  5. Enter your Kerberos password.
  6. Click Next.
  7. If prompted enter outlook.office365.com for the server address.
  8. If prompted check Use Secure Connection and Accept All SSL Certificates.
  9. Set your Account options such as Days To Sync, Notifications, Sync Contacts, Sync Calendar.
    AndroidConfig4
  10. Click Done.
  11. Click Activate to activate device administrator.
    AndroidConfig5
  12. Name the account to distinguish between multiple accounts.
    AndroidConfig6
  13. Click Next.

Outlook Mobile App

Using the Outlook Mobile App allows you to leverage Duo two-factor authentication.

  1. On your Android phone or tablet, install the Microsoft Outlook mobile app from the Google Play store.
  2. After opening the app, tap Get Started.
  3. Enter your full BU email address and tap Continue.
  4. At the BU branded screen, enter your BU email address and Kerberos password. Tap Sign in.
  5. If your Office365 account requires you to authenticate with Duo, a Duo page like the one below will appear. By default, Duo will send a push notification to your primary device (usually a smartphone) to authenticate.
  6. After you successfully authenticate, Outlook may ask if you want to add another account in the app. Tap Skip.
  7. In the app tour that appears, choose Skip or tap the right arrow to continue.