Wireless Network Service Interruption scheduled at 6pm impacting Baystate Rd.
Wednesday, March 27th, 2013
Network Services will be providing emergency service to the wireless network on Baystate Road at 6:00pm tonight. Wireless Service will be unavailable for approximately 10 minutes….
Resolved – Service Impacting Incident: Wireless down on Charles River campus across multiple locations
Wednesday, March 27th, 2013
Incident Discovery Time: 06:22pm on 03/27/2013 Time of Resolution: 10:39pm on 03/27/2013 Services Impacted: Wireless Network Description of Impact Wireless access was unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers. Full service has been restored. Incident Description and Resolution IS&T teams have resolved the incident. If you continue…
Resolved – Service Impacting Incident: Web Login is unavailable for some clients
Tuesday, March 26th, 2013
Incident Discovery Time: 12:10pm on 03/26/2013 Time of Resolution: 01:00pm on 03/26/2013 Services Impacted: WebLogin-authenticated services Description of Impact Access to various online resources utilizing WebLogin authentication were degraded. Full service has been restored. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help…
Resolved: Service Impacting Incident: Weblogin authentication service degraded
Saturday, March 23rd, 2013
Access to online resources through the university’s Weblogin authentication service is degraded. IS&T teams are investigating the issue. This post will be updated when the issue had been resolved….
Web Team plugins featured in WP Daily
Wednesday, March 20th, 2013
Congratulations to IS&T’s #WordPress team for the newly-released BU Navigation Plugin featured in WP Daily. BU Navigation was one of three plugins released to the Open Source community last week through wordpress.org and also linked below. http://developer.bu.edu/bu-navigation/ http://developer.bu.edu/bu-section-editing/ http://developer.bu.edu/bu-versions/…
Google Cloud Connect will be discontinued on April 30th
Tuesday, March 19th, 2013
Please note that the Google Cloud Connect plug-in will be discontinued on April 30th, as use of Google Drive is now recommended. More information is provided by Google in the announcement….
Resolved: ca2001 network shared drive unavailable
Tuesday, March 19th, 2013
Incident Discovery Time: 03:10pm on 03/19/2013 Incident Resolution Time: 05:37pm on 03/19/2013 Services Impacted: Other – see description Description of Impact Clients attaching to the ca2001 network shared drive were unable to connect. Current Status IS&T teams have resolved the issue. Service has been restored. Previous Update…
Resolved: Google Drive is unavailable
Monday, March 18th, 2013
Incident Discovery Time: 10:35am on 03/18/2013 Services Impacted: Google Drive Description of Impact Google Drive is currently unavailable. This is an issue affecting all Google Drive clients, not just BU clients. Current Status Google is aware of the issue and is investigating. Additional Information Google Drive service has already been restored for some users, and…
Resolved: Service Impacting Incident – Blackboard Learn – some course sites not loading
Monday, March 18th, 2013
Incident Discovery Time: 06:25pm on 03/18/2013 Time of Resolution: 07:17pm on 03/18/2013 Services Impacted: Blackboard Learn Description of Impact Some course sites were not loading or were taking a long time to load. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center….
Microsoft Office 2013 for Windows is now available for faculty and staff
Friday, March 15th, 2013
Microsoft Office Professional Plus 2013 for Windows is now available for download by faculty and staff under our Microsoft Enterprise agreement. Learn more on the download page….