Incident Discovery Time: 01:21pm on 08/15/2024
Time of Resolution: 02:48pm on 08/15/2024

Services Impacted: The Links

Description of Impact

Clients attempting to access FacultyLink or Faculty/Staff Link encountered a UISCGI error message after authentication.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

FacultyLink and FacultyStaff data has not been updated since May 22nd, 2024. Fall 2024 Class and Course information is available in MyBU Student – https://student.bu.edu/MyBU/

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 01:21pm on 08/15/2024

Services Impacted: The Links

Description of Impact

Clients attempting to access FacultyLink or Faculty/Staff Link are encountering a UISCGI error message after authentication.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: Upon Resolution