Resolved: Scan to email is unavailable on Faculty/staff copier/scanners.

Incident Discovery Time: 01:35pm on 09/18/2019 Time of Resolution: 02:55pm on 09/18/2019 Services Impacted: Server Infrastructure

Description of Impact

Scan to email was unavailable on Faculty/staff copier/scanners. Email service through the SMTP servers has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:00pm on 09/18/2019 Services Impacted: Server Infrastructure

Description of Impact

Scan to email is unavailable on Faculty/staff copier/scanners.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 03:00pm