Resolved: BU Links and other services that use UISCGI is unavailable.

Incident Discovery Time: 08:00am on 08/11/2019 Time of Resolution: 12:45pm on 08/11/2019 Services Impacted: The Links

Description of Impact

BU Links and other services that use UISCGI was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident. All services have been restored.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:00am on 08/11/2019 Services Impacted: The Links

Description of Impact

BU Links and other services that use UISCGI is unavailable.

Current Status

IS&T teams continue to work on troubleshooting the issue with the assistance of the vendor.

Additional Information

Next Update: 12:00pm

Previous Update

Incident Discovery Time: 08:00am on 08/11/2019 Services Impacted: The Links

Description of Impact

BU Links and other services that use UISCGI is unavailable.

Current Status

IS&T teams continue to work on troubleshooting the issue with the assistance of the vendor. Next Update: 11:00am

Previous Update

Incident Discovery Time: 08:00am on 08/11/2019 Services Impacted: The Links

Description of Impact

BU Links and other services that use UISCGI is unavailable.

Current Status

IS&T teams continue to work on the issue and have engaged the vendor with the troubleshooting. Next Update: 10:00am

Previous Update

Incident Discovery Time: 08:00am on 08/11/2019 Services Impacted: The Links

Description of Impact

BU Links and other services that use UISCGI is unavailable.

Current Status

This is related to the scheduled network maintenance that occurred this morning. IS&T teams have not yet identified the exact cause of the incident, but are investigating. Next Update: 09:00am