Incident Discovery Time: 10:08am on 08/18/2017 Time of Resolution: 05:20pm on 08/18/2017 Services Impacted: Other – see description

Description of Impact

Clients were experiencing slow access and issues mapping to network storage (GPNAS). Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:08am on 08/18/2017 Services Impacted: Other – see description

Description of Impact

Clients are experiencing slow access and issues mapping to network storage (GPNAS).

Current Status

IS&T teams continue working to resolve the network storage issue.

Next Update: This post will be updated when the issue has been resolved.

Previous Update

Incident Discovery Time: 10:00am on 08/18/2017 Services Impacted: Other – see description

Description of Impact

Clients are experiencing slow access and mapping of some network storage (GPNAS).

Current Status

IS&T teams are actively working on resolving the issue.