Resolved: No Internet access at the George Sherman Union (GSU), Warren Towers, and Sleeper Hall City Convenience store
Thursday, September 22nd, 2016
Incident Discovery Time: 08:47am on 09/22/2016
Time of Resolution: 05:50pm on 09/22/2016
Services Impacted: Wired Network
Description of Impact
There was no Internet access at the George Sherman Union (GSU), Warren Towers, and Sleeper Hall City Convenience store. Full service has been restored.Incident Description and Resolution
IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.Previous Update
Incident Discovery Time: 08:47am on 09/22/2016 Services Impacted: Wired NetworkDescription of Impact
There is no Internet access at Warren Towers, and Sleeper Hall City Convenience store.Current Status
The Internet access at the George Sherman Union (GSU) has come back online. IS&T teams have identified the issue at Warren Towers, and Sleeper Hall City Convenience store locations and are working with the vendor to resolve the issue.Next Update: This post will be updated when the issue has been resolved.
Previous Update
Incident Discovery Time: 08:47am on 09/22/2016 Services Impacted: Wired NetworkDescription of Impact
There is no Internet access at the George Sherman Union (GSU), Warren Towers, and Sleeper Hall City Convenience store.Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.Next Update: 09:47am