Resolved: MyPrint, BU Web Search, BU Maps, BU Calendar, and BU Directory may be slow to load or unavailable

Incident Discovery Time: 03:22pm on 02/15/2015
Time of Resolution: 05:10pm on 02/15/2015
Services Impacted: BU Directory, BU Maps, MyPrint, Web Search

Description of Impact

MyPrint, BU Web Search, BU Maps, BU Calendar, and BU Directory were slow to load or unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be that BU servers were under an abnormal amount of traffic from an external source

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:22pm on 02/15/2015
Update Time: 04:38pm on 02/15/2015

Services Impacted: BU Directory, BU Maps, MyPrint, Web Search

Description of Impact

MyPrint, BU Web Search, BU Maps, BU Calendar, and BU Directory may be slow to load or unavailable.

Current Status

Services are currently responding quickly, but the issue appears to happen intermittently. IS&T teams have not yet identified the cause of this incident, but continue to investigate.

Next Update: 05:41pm

Previous Update

Incident Discovery Time: 03:22pm on 02/15/2015

Services Impacted: BU Directory, BU Maps, MyPrint, Web Search

Description of Impact

MyPrint, BU Web Search, BU Maps, BU Calendar, and BU Directory may be slow to load or unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 04:41pm