Resolved: MyPrint, BU Web Search, BU Maps, BU Calendar, and BU Directory may be slow to load or unavailable
Sunday, February 15th, 2015
Incident Discovery Time: 03:22pm on 02/15/2015
Time of Resolution: 05:10pm on 02/15/2015
Services Impacted: BU Directory, BU Maps, MyPrint, Web Search
Description of Impact
MyPrint, BU Web Search, BU Maps, BU Calendar, and BU Directory were slow to load or unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be that BU servers were under an abnormal amount of traffic from an external source
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 03:22pm on 02/15/2015
Update Time: 04:38pm on 02/15/2015
Services Impacted: BU Directory, BU Maps, MyPrint, Web Search
Description of Impact
MyPrint, BU Web Search, BU Maps, BU Calendar, and BU Directory may be slow to load or unavailable.
Current Status
Services are currently responding quickly, but the issue appears to happen intermittently. IS&T teams have not yet identified the cause of this incident, but continue to investigate.
Next Update: 05:41pm
Previous Update
Incident Discovery Time: 03:22pm on 02/15/2015
Services Impacted: BU Directory, BU Maps, MyPrint, Web Search
Description of Impact
MyPrint, BU Web Search, BU Maps, BU Calendar, and BU Directory may be slow to load or unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 04:41pm