Incident Discovery Time: 08:30am on 05/03/2013
Time of Resolution: 10:28am on 05/03/2013
Services Impacted: BU Directory

Description of Impact

Directory service was degraded affecting a number of services including email, account set ups, the BU Calendar, BU blogs as well as MyPrint.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:30am on 05/03/2013

Services Impacted: Directory Services

Description of Impact
Directory service is degraded affecting a number of services including email, account set ups, the BU Calendar and BU blogs. The MyPrint service is also being affected.

Current Status
IS&T teams have not yet identified the cause of the incident, but continue to investigate.

Next Update: 10:45 am

Previous Updates

Incident Discovery Time: 08:30am on 05/03/2013

Services Impacted: Directory Services

Description of Impact
Directory service is degraded affecting a number of services including email, account set ups, the BU Calendar and BU blogs.

Current Status
IS&T teams have not yet identified the cause of the incident, but continue to investigate.

Next Update: 10:45 am

Previous Updates

Incident Discovery Time: 08:30am on 05/03/2013

Services Impacted: Directory Services

Description of Impact
Directory service is degraded affecting a number of services including email, account set ups, the BU Calendar and BU blogs.

Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 9:45 am