Incident Discovery Time: 08:45pm on 03/31/2011
Time of Resolution: 09:21pm on 03/31/2011

Services Impacted: Blackboard Vista

Description of Impact
Blackboard Vista was unavailable.

Incident Description and Resolution
IS&T teams have resolved the issue and will continue to investigate for root cause analysis.

*** previous update ***
08:45pm on 03/31/2011
Blackboard Vista is currently unavailable.
IS&T teams have identified the cause of the incident and are working to restore service to normal operation.