Resolved – Service-impacting Incident – WebLogin-authenticated services
Saturday, March 26th, 2011
Incident Discovery Time: 09:45am on 03/26/2011
Time of Resolution: 01:57pm on 03/26/2011
Services Impacted: WebLogin-authenticated services
Description of Impact
WebLogin was not unavailable, but the service was degraded and would take several minutes to prompt for a username and password.
Incident Description and Resolution
IS&T teams have resolved the issue and are investigating for root cause analysis.
*** previous update ***
01:25pm on 03/26/2011
Current Status
IS&T teams have identified a possible solution and are working on implementing it.
Next Update 02:25pm on 03/26/2011
*** previous update ***
12:25pm on 03/26/2011
Current Status
IS&T teams continue to investigate the issue.
Next Update 1:25pm on 03/26/2011
*** previous update ***
11:25am on 03/26/2011
Current Status
IS&T teams continue to investigate the issue. WebLogin is not unavailable, but service is degraded and may take several minutes to prompt for a username and password.
Next Update 12:25pm on 03/26/2011
*** previous update ***
Incident Discovery Time: 09:45am on 03/26/2011
Services Impacted: WebLogin-authenticated services
Description of Impact
WebLogin is intermittently slow or unavailable. Services that use WebLogin for authentication may be unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 11:25am