{"id":56650,"date":"2022-02-16T14:09:12","date_gmt":"2022-02-16T19:09:12","guid":{"rendered":"http:\/\/www.bu.edu\/ssw\/?p=56650"},"modified":"2026-02-05T19:18:57","modified_gmt":"2026-02-06T00:18:57","slug":"prof-spencer-colleagues-examine-mentoring-programs-readiness-engage-program-improvements","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/ssw\/prof-spencer-colleagues-examine-mentoring-programs-readiness-engage-program-improvements\/","title":{"rendered":"Professor Spencer &#038; Colleagues Examine Mentoring Programs\u2019 Readiness for Improvements"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We\u2019ve all been there. We have grand plans with a clear list of improvements that will help us achieve our goal, but then a force outside of our control brings our dreams back to reality.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same can be said for youth mentoring programs. Regardless of an increasing interest in making improvements, enthusiasm alone doesn\u2019t always lead to positive change. A lack of funds, personnel, or other resources can get in the way, resulting in lower staff morale and less positive outcomes for youth and mentors. In fact, a 2017 study discovered that nearly half of youth mentoring programs were unaware of the widely distributed, research-informed practice standards for mentoring programs, <\/span><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.mentoring.org\/resource\/elements-of-effective-practice-for-mentoring\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the Elements of Effective Practice for Mentoring (EEPM)<\/span><\/a><\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One solution to this problem lies in understanding whether a mentoring program is ready<\/span> <span style=\"font-weight: 400;\">to undertake improvements. A new study by <\/span><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.bu.edu\/ssw\/profile\/renee-spencer-licsw\/\"><span style=\"font-weight: 400;\">Professor Ren\u00e9e Spencer<\/span><\/a><\/span><span style=\"font-weight: 400;\">, Portland State <\/span><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.pdx.edu\/profile\/thomas-keller\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Professor Thomas Keller<\/span><\/a><\/span><span style=\"font-weight: 400;\">, and BUSSW alum Alison Drew (PhD\u201918) is the first to examine the implementation of a quality improvement system specifically for youth mentoring organizations. Researchers interviewed staff involved in a quality improvement initiative led by a national mentoring advocacy organization with state-level affiliates who were charged with guiding programs through the process. This initiative was designed to increase the adoption of <\/span><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.mentoring.org\/resource\/elements-of-effective-practice-for-mentoring\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the Elements of Effective Practice for Mentoring (EEPM)<\/span><\/a><\/span><span style=\"font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\">State level staff supported the organizational changes as well as the front-line mentoring practitioners and supervisors at the sites. By drawing on past research about organizational-level change and reviewing interviews, this new study hopes to provide better guidance and initiatives that can create positive change in the workplace.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cImplementing organizational-level change is difficult, even among those highly invested in change efforts,\u201d say the authors of the study. \u201cThe challenges of implementing change are especially notable in human service organizations [like youth mentoring programs] due to the complexities inherent in the delivery of these kinds of services.\u201d To address these challenges, the study breaks down proactive ways that state-level advocacy organizations can help youth mentoring programs can set themselves up for success.<\/span><\/p>\n<h4><b>What can be done to increase the likelihood a program uptakes practice improvements?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">When working with new mentoring programs, steps should be taken to build trust and increase the likelihood that improvements will stick. Before they begin, they should:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Understand each mentoring program\u2019s motivation and commitment to making improvements<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Align improvements with the program\u2019s mission and values<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Familiarize program staff with EEPM<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Show flexibility in how and when improvements are implemented<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acknowledge when a mentoring program is not ready to take on improvements<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u201cAt the most basic level, staff need a clear understanding of what they are being asked to do. And what resources and expertise will be needed for implementation in order to make an informed decision about whether to engage in an intentional quality improvement process,&#8221; say the authors.\u00a0<\/span><\/p>\n<h4><b>What can youth mentoring programs do?<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In addition to the precautions a supporting organization can take to ensure positive, long-lasting change, the youth mentoring programs themselves can be proactive before beginning the journey to improvement. Mentoring programs should:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Build relationships with other programs that are going through the same thing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure organizational readiness for change (ORC) among staff, especially at leadership levels<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Explain potential benefits to staff members who are not opting-in to making improvements<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Of all of these recommendations, buy-in from leadership remains the most essential for successful implementation. \u201cIn one case, the leadership team agreed to allow the affiliate to engage in the improvement process, but was never really committed to the change,\u201d the authors point out. \u201cThis resulted in a lack of resources and undermining the work of the staff involved.\u201d Without leadership\u2019s ORC, it is highly unlikely that positive change will take place.<\/span><\/p>\n<h4><b>Future Research<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">While this study considered a youth mentoring program that opted-in to the Quality Mentoring System (QMS) used to implement changes, there are many options for future research to better understand improvements that can be made to this specific category of human services organizations, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assessing programs that decline QMS<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Researching different approaches to gauging a mentoring program\u2019s ORC<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Examining whether expected benefits of QMS match the program\u2019s perceived benefits after implementation<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Regardless, this landmark study will help pave the way for future research and for youth mentoring programs that want to make positive internal change.<\/span><\/p>\n<h4 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.bu.edu\/ssw\/profile\/renee-spencer-licsw\/\"><b>Learn More About Professor Spencer\u2019s Research<\/b><\/a><\/span><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all been there. We have grand plans with a clear list of improvements that will help us achieve our goal, but then a force outside of our control brings our dreams back to reality.\u00a0 The same can be said for youth mentoring programs. Regardless of an increasing interest in making improvements, enthusiasm alone doesn\u2019t [&hellip;]<\/p>\n","protected":false},"author":19132,"featured_media":56651,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7513,7426,4057],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/posts\/56650"}],"collection":[{"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/users\/19132"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/comments?post=56650"}],"version-history":[{"count":9,"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/posts\/56650\/revisions"}],"predecessor-version":[{"id":76599,"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/posts\/56650\/revisions\/76599"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/media\/56651"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/media?parent=56650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/categories?post=56650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/ssw\/wp-json\/wp\/v2\/tags?post=56650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}