{"id":283,"date":"2024-12-05T11:41:56","date_gmt":"2024-12-05T16:41:56","guid":{"rendered":"https:\/\/www.bu.edu\/shs\/?page_id=283"},"modified":"2026-05-11T15:39:04","modified_gmt":"2026-05-11T19:39:04","slug":"make-an-appointment","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/shs\/about-us\/how-care-works\/make-an-appointment\/","title":{"rendered":"Make an Appointment or Send a Message"},"content":{"rendered":"<h4>Connect with us by phone or Patient Connect if you have questions or health concerns.<\/h4>\n<h3>Make an appointment<\/h3>\n<p><strong>For urgent health concerns,<\/strong> we recommend you call. <strong>Same-day<\/strong> and <strong>next-day appointments<\/strong> are available on a limited basis. You can also schedule an appointment through Patient Connect either the evening before or the morning before. If you\u2019re not able to make a timely appointment, call us! Our providers will help you identify the next steps to get the care you need.<\/p>\n<ul>\n<li>For your physical health needs, call 617-353-3575<\/li>\n<li>For your mental health needs, call 617-353-3569<\/li>\n<li>For survivor support needs, call 617-353-7277<\/li>\n<\/ul>\n<p><strong>For non-urgent health concerns<\/strong>, you can schedule your appointment online:<\/p>\n<ul>\n<li>Log on to <a href=\"https:\/\/www.bu.edu\/shs\/patient-connect-portal\/\">Patient Connect<\/a><\/li>\n<li>Select the <strong>Appointments<\/strong><\/li>\n<li>Choose <strong>Schedule an appointment<\/strong><\/li>\n<li>Select the reason for your visit<\/li>\n<\/ul>\n<h3>Send us a message<\/h3>\n<p><strong>If you have a health-related question<\/strong>, you can \u201cAsk a Nurse\u201d through Patient Connect and receive a response in about 24 hours.<\/p>\n<ul>\n<li>Log on to <a href=\"https:\/\/www.bu.edu\/shs\/patient-connect-portal\/\">Patient Connect<\/a><\/li>\n<li>Select <strong>Messages<\/strong><\/li>\n<li>Select <strong>New Message<\/strong><\/li>\n<li>Select <strong>Primary Care<\/strong><\/li>\n<li>Select <strong>Ask a Nurse a question, self-care, resources, medical advice, etc.<\/strong><\/li>\n<\/ul>\n<p><strong>If you have a general question<\/strong> such as insurance, health requirements, or anything else<span style=\"font-weight: 400;\">\u2014<\/span>send us a message!<\/p>\n<ul>\n<li>Log on to <a href=\"https:\/\/www.bu.edu\/shs\/patient-connect-portal\/\">Patient Connect<\/a><\/li>\n<li>Select <strong>Messages<\/strong><\/li>\n<li>Select <strong>New Message<\/strong><\/li>\n<li>Choose the option that matches your needs<\/li>\n<\/ul>\n<h5>Cancellations<\/h5>\n<p>If you cannot attend your appointment, please <a href=\"https:\/\/www.bu.edu\/shs\/about-us\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a> (no matter how close) so we can cancel and make it available to another student.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Connect with us by phone or Patient Connect if you have questions or health concerns. Make an appointment For urgent health concerns, we recommend you call. Same-day and next-day appointments are available on a limited basis. You can also schedule an appointment through Patient Connect either the evening before or the morning before. If you\u2019re [&hellip;]<\/p>\n","protected":false},"author":1301,"featured_media":0,"parent":281,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/pages\/283"}],"collection":[{"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/users\/1301"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/comments?post=283"}],"version-history":[{"count":14,"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/pages\/283\/revisions"}],"predecessor-version":[{"id":3863,"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/pages\/283\/revisions\/3863"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/pages\/281"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/shs\/wp-json\/wp\/v2\/media?parent=283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}