Health and wellness are the foundation of student success at BU and beyond. Student Health Services is committed to compassionate care to support students’ growth and lifelong health and wellness.
On this webpage, you’ll find:
- Information about our departments, services, and programs
- Important information and health requirements for new students
- Resources for parents to support your student’s wellness.
Note: The term “parent” is used throughout this page to include caregivers, family members and other trusted adults involved in the lives of BU students.
About Student Health Services
Student Health Services (SHS) is an integrated health center that is committed to the health and wellness of BU students. Our mission is to promote wellness, preserve health, and enable academic achievement for BU students by:
- Providing high-quality integrated clinical services
- Collaborating on prevention strategies specific to our students
- Partnering with our community on educational services and advocacy
Like all medical practices, SHS providers protect the confidentiality of students’ medical care and medical records. Students aged 18 and older make their own decisions about their healthcare and can choose whether they want to share their health information with parents or others.
- Primary Care is your first stop on campus for medical concerns. It’s staffed by a team of clinicians who address students’ concerns in a caring, confidential environment. Learn more about Primary Care.
- Behavioral Medicine offers a range of services to support students’ mental health. It’s staffed by a team of psychiatrists, psychologists, and other licensed professionals. Learn more about Behavioral Medicine.
- Health Promotion & Prevention provides a variety of programs to promote health on topics such as substance use, mental health, sleep, and sexual health and wellness. Learn more about Health Promotion & Prevention Services.
- Sexual Assault Response & Prevention Center (SARP) is a confidential resource on campus that provides students with accurate information, options, and advocacy if they experience sexual misconduct or a traumatic incident. SARP also offers sexual violence prevention programs. Learn more about SARP.
- Athletic Training has a team of specialists focused on diagnosing, treating, rehabbing injuries and medical conditions, and fostering lifelong health and wellness among student athletes. Learn more about Athletic Training.
Any full-time BU student, regardless of their insurance choice (this excludes online students), or any student with the Student Health Insurance Plan (SHIP), can use SHS. All students are eligible for assistance with community referrals.
The University’s health and wellness fee covers the cost of appointments at SHS. Vaccines, lab work, and some orthopedic devices may have fees based on your student’s insurance plan.
Connect with SHS
Parents can contact SHS by calling (617) 353-3575 during business hours.
Soon your student will be in charge of their own healthcare. We highly encourage students to contact SHS through our online portal, Patient Connect. Patient Connect is a convenient way for students to send a message, ask questions, upload medical records, make appointments, refill prescriptions and more. Learn more about Patient Connect.
Achievements & Recognition
Students who are safer and feel more attached to their institution are much more likely to thrive in their time on campus and beyond. SHS has contributed to making BU a nationally recognized institution for our commitment to student health and wellness.
- The JedCampus Seal recognizes BU’s comprehensive mental health promotion and suicide prevention programming. The Seal is part of the Foundation’s JedCampus program, the first nationwide program to facilitate a school’s ability to assess and enhance their mental health support system from a campus-wide perspective.
- The Campus Prevention Network Seal of Prevention recognizes the caliber of BU’s digital student programming in establishing the common values and expectations of our community related to health and safety, wellness, and inclusion.
Important Information for New Students
All new BU students are required to provide information required to comply with state and federal laws, meet public health guidelines, and support their health care during their time at BU.
Incoming Health Requirements
All new students are required to provide certain health information, immunization records, and complete online training before starting at BU.
All students are required to have health insurance coverage while attending BU. First-year students are automatically enrolled in the Student Health Insurance Plan (SHIP). If a student has other insurance coverage options available to them, they can opt-out of SHIP.
Find up-to-date information about Boston University’s protocols and policy as the COVID-19 situation changes.
Other Healthcare Resources
SHS collaborates with departments across BU to provide care to students. Learn more about the other departments that keep students healthy on campus.
Emergency & Safety Resources
SHS works closely with a number of departments, including the BU Police Department, to respond to and manage emergencies quickly and effectively. Learn more about emergency services at BU.
Supporting your Student’s Health and Wellness
Parents play an integral role in supporting student health and wellness. We recognize that having conversations with your student about topics like alcohol and other drugs, mental health, and sexual misconduct, can be challenging for both you and your student. However, talking with your student about their experiences and expectations before their time at BU is a powerful and important tool to help them make healthier decisions.
Talk about Mental Health
For many students, joining the BU community will be their first experience living away from home for a prolonged time. Here are some helpful talking points that can help you and your student better communicate about their new life on campus.
BU has partnered with the JED Foundation to foster community responsibility for students’ emotional wellness. JED offers a wealth of information about how to best prepare for the transition to college and navigating mental health.
- Transitioning to College: Parents Can Help Ease the Process
Information on topics like: starting a conversation about mental health, supporting your student’s mental health from a distance, guidelines for transitioning to college with a diagnosed condition, and signs of concern.
- Set to Go: A JED Program
Information and tools to help students feel ready to start their college career
Talk about Substance Use
It might be difficult to imagine your student using alcohol or other drugs. Many students choose not to drink or use other drugs, but will still be exposed to risky substance use situations in college. Talking with your student about substance use is important regardless of their choices. This conversation can prepare them to make informed decisions while at college.
Talk about Sexual Misconduct Prevention
Talking about sexual misconduct while emphasizing facts and dispelling myths are important parts of prevention. Here are some resources to help you start the conversation about preventing sexual misconduct.