Choose a topic to explore.<\/p>\n
25Live is the online system that BU uses to schedule academic classes and events.<\/p>\n
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Follow these steps<\/a> to get access to 25Live.<\/p>\n <\/div>\n<\/div>\n\n If you are requesting a location for the current booking period, we typically process requests within one to two business days of submission.\u00a0 We will always send you a reservation confirmation once we have processed your request.\u00a0 If you haven\u2019t heard from us within three business days, please email us at roomres@bu.edu<\/a>.<\/p>\n <\/div>\n<\/div>\n\n For event locations, we can usually process requests for the current semester and the next semester.\u00a0 For academic classrooms, we are only able to process requests for the current semester and must wait until the academic class schedule is finalized before processing requests for a future semester.<\/p>\n <\/div>\n<\/div>\n\n You will need to make your request using this form<\/a>.<\/p>\n <\/div>\n<\/div>\n\n A request is what you submit when you complete the event form.\u00a0 At this point, you have requested a location for your event but a location is not assigned or confirmed.\u00a0 Your request becomes a reservation once a location is assigned to it.<\/p>\n <\/div>\n<\/div>\n\n No.\u00a0 25Live is only used to schedule locations for academic classes and events.\u00a0 It does not order any other services, such as room setup, catering, audio visual equipment and support, or parking.\u00a0 All these services need to be ordered separately outside of 25Live.<\/p>\n <\/div>\n<\/div>\n\n You should always enter your exact event start and end times.\u00a0 Do not add in any setup or takedown time to those times.\u00a0 If the location requires setup and takedown time, we will add it for you when we process your request.\u00a0 If you need your own time in the room before or after your event, you may add pre-event or post-event time using the Additional Time section in the event form.<\/p>\n <\/div>\n<\/div>\n\n You will need to make your request using this form<\/a>. \u00a0There will be charges to open a building or location that is closed, and these charges are only payable with an FSR to Facilities Management.<\/p>\n <\/div>\n<\/div>\n\n A request or reservation (request converted to a reservation once a location is assigned) may remain in the tentative event state for one of these reasons:<\/p>\n <\/div>\n<\/div>\n\n A sub day is when the academic class schedule for a Monday shifts to a different day in the week due to the Indigenous Peoples\u2019 Day, Presidents\u2019 Day, and Patriots\u2019 Day holidays.\u00a0 On these days, the Monday schedule will shift to take place on a sub day, replacing that day\u2019s classes and events.\u00a0 Classes booked on the day that is being replaced do not occur; however, events booked in academic classrooms on the day that is being replaced will shift to occur on the holiday instead.\u00a0 Sub Monday scheduling ONLY <\/strong>applies to classes and events in academic classrooms.<\/p>\n <\/div>\n<\/div>\n\n Once a location is assigned to your reservation, you can no longer edit it.\u00a0 If you need any edits made, such as date, time, location, or attendance, you can email roomres@bu.edu<\/a> with the 25Live event reference number of your reservation and the edits you want to make, and we will make those changes for you.<\/p>\n <\/div>\n<\/div>\n\n If your reservation is for an academic classroom or event location managed by Events & Conferences, please email roomres@bu.edu<\/a> with the 25Live event reference number of your reservation and we will cancel it for you.\u00a0 If your reservation is for another location, you should reach out to the specific Location Scheduler.<\/p>\n <\/div>\n<\/div>\n\n We will always try to accommodate your specific location requests, but we may not be able to because of one of the following reasons:<\/p>\n <\/div>\n<\/div>\n\n If you can\u2019t see a location when searching for it in the event form, it likely means that the location is not available for the date, time, and attendance of your event.\u00a0 You can check the availability<\/a> of a location to see when it is reserved.\u00a0 If you are a student organization and you can\u2019t see a location in the event form, it can either mean the location is not available for the date, time, and attendance of your event or because of your organization\u2019s category in The Square<\/a>, you are not eligible to use that location so it will not appear for you.<\/p>\n <\/div>\n<\/div>\n\n All student organizations are classified into categories in SLIC\u2019s The Square.\u00a0 You can learn more about The Square as well as see what locations your organization is eligible to use here<\/a>.<\/p>\n <\/div>\n<\/div>\n\n If your event date is less than 6 weeks away, you will not be able to request an outdoor location as there is an approval and licensing process that takes several weeks.\u00a0 You can visit our website to learn more about outdoor locations<\/a> and find a date counter<\/a>.<\/p>\n <\/div>\n<\/div>\n\n The SLIC Hold on Fridays and Saturdays preserves these two locations for student organization events.\u00a0 A registered student organization can make a request to use one of these holds by submitting this form<\/a>.\u00a0\u00a0 Departments are not eligible to request to use one of these holds.<\/p>\n <\/div>\n<\/div>\n\n No.\u00a0 Events in these locations cannot start until 7 PM on weekdays.\u00a0 25Live will not let you submit a request with an event start time prior to 7 PM.\u00a0 There are no time restrictions on weekends.<\/p>\n <\/div>\n<\/div>\n\n GSU Link Tables are for student organization use only.\u00a0 On a limited basis, staff and faculty members can make a request for a Link Table for departmental use.\u00a0 Approval is required and not guaranteed.\u00a0 A request can be submitted using this form<\/a>.<\/p>\n <\/div>\n<\/div>\n\n The Ziskind Lounge is a student study lounge and cannot be used for events.\u00a0 In rare circumstances with the required approval, it can be used for events but only if the entire second floor of the GSU is being used, which would include GSU Metcalf Hall, GSU Aud, and GSU Terrace Lounge.<\/p>\n <\/div>\n<\/div>\n\n A blackout signifies that a location is not available for events. Reasons for a blackout include construction, room maintenance, or large University events like Alumni Weekend and Commencement.\u00a0 You cannot request to have an event in a location that has a blackout as the location is not available.<\/p>\n <\/div>\n<\/div>\n\n If you find your location locked and you don\u2019t see a custodian from Facilities Management, you can call 617-353-2105 and request that a custodian be dispatched to unlock the location for your event.\u00a0 Be prepared to provide your name, room number, and street address of the location.<\/p>\n <\/div>\n<\/div>\n\n No.\u00a0 All events at Boston University must use Catering on the Charles.<\/p>\n <\/div>\n<\/div>\n\n No.\u00a0 Food and drinks are not allowed in academic classrooms.<\/p>\n <\/div>\n<\/div>\n\n No.\u00a0 All event furniture must be set up, or moved if already set in a location, by Facilities Management.<\/p>\n <\/div>\n<\/div>\n\n You will need to order those items from a BU preferred vendor by submitting a purchase order in the BU purchasing system.\u00a0 Student organizations will need to work with staff in SLIC who will submit the purchase order for you.\u00a0 You can find a list of preferred vendors here<\/a>.<\/p>\n <\/div>\n<\/div>\n\n This is a fee, like a room rental fee, to use a location. The room usage fee is paid with an ISR and is non-refundable. This fee is for use of the room only and does not include any charges for room setup, audio-visual equipment, catering, or any other event charges. \u00a0You can see a list of locations with room usage fees and what those fees are here<\/a>.<\/p>\n <\/div>\n<\/div>\n\n An ISR is an Internal Service Request and is the internal BU mechanism to pay for services needed for your event, such room usage fees, catering, audio-visual equipment, and parking.<\/p>\n <\/div>\n<\/div>\n\n An FSR is a Facilities Service Request and is the internal BU mechanism to pay for any services from Facilities Management, including room setup and cleaning and trucking (transport of items).<\/p>\n <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":" Choose a topic to explore. Requesting Edit\/Change Locations Food Furniture Payment Requesting Edit or Cancel a Reservation Locations Food Furniture Fees and Payments<\/p>\n","protected":false},"author":1420,"featured_media":0,"parent":29,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/pages\/1958"}],"collection":[{"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/users\/1420"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/comments?post=1958"}],"version-history":[{"count":23,"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/pages\/1958\/revisions"}],"predecessor-version":[{"id":2229,"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/pages\/1958\/revisions\/2229"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/pages\/29"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/reservations\/wp-json\/wp\/v2\/media?parent=1958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}When will my request be processed?<\/h5>
How far out do you process requests?<\/h5>
I work on the BU Medical Campus and I can\u2019t see any Charles River Campus locations, so how do I submit a request?<\/h5>
What is the difference between a request and a reservation?<\/h5>
Can I do more in 25Live than just request a location?<\/h5>
What times should I enter on the event form?<\/h5>
How do I request a classroom or event location on a day that it is marked as closed in 25Live?<\/h5>
Why is my reservation still in the tentative event state?<\/h5>
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What is a sub day?<\/h5>
Edit or Cancel a Reservation<\/h3>\n
How do I edit my reservation?<\/h5>
How do I cancel a reservation?<\/h5>
Locations<\/h3>\n
Why didn\u2019t I get the location that I requested?<\/h5>
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Why can\u2019t I see the location I want in the event form?<\/h5>
As a student organization representative, why can\u2019t I see all locations in 25Live?<\/h5>
Why can\u2019t I request an outdoor location for my event?<\/h5>
What does \u201cSLIC Hold for Student Organization\u201d mean on Fridays and Saturdays in GSU Metcalf Hall and SAC Gym?<\/h5>
Can I request the GSU Backcourt or Academy Room before 7 PM on a weekday?<\/h5>
As a faculty or staff member, why can\u2019t I make a request for a GSU Link table?<\/h5>
Why can\u2019t I request the GSU Ziskind Lounge?<\/h5>
What is a blackout?<\/h5>
What do I do if I arrive at my meeting or event location and it is locked?<\/h5>
Food<\/h3>\n
Can I use any caterer for my food and beverage needs?<\/h5>
Can I have food or drinks at my meeting or event in an academic classroom?<\/h5>
Furniture<\/h3>\n
Can I set up my own event furniture?<\/h5>
How do I get rental furniture or a tent for my event?<\/h5>
Fees and Payments<\/h3>\n
What is a room usage fee?<\/h5>
What is an ISR?<\/h5>
What is an FSR?<\/h5>