Any BU work-related injury or illness should be reported to Conduent at 833-951-2415.

Medical Contact Information

For injuries in the lab that are major medical emergencies (heart attacks, seizures, etc.):

  • Medical Campus: Call or have a co-worker call the Control Center at 8–4444.
  • Charles River Campus: Call or have a co-worker call BU Police at 617-353-2121.
  • You will be referred to or transported to the appropriate health care location by the emergency response team.

For lab exposures (needle sticks, cuts, scratches, splashes, etc.) involving infectious agents, call the BU Research Occupational Health Program (ROHPResearch Occupational Health Program ROHP is part of BU R...) 24/7 hour number (617-358-ROHP (7647); or, 8-ROHP (7647) if calling from the Medical Campus) to be connected with the ROHP medical officer. ROHP will refer you to the appropriate health care location (see below).

For all animal bites including those involving animals infected with any hazardous agents, call the ROHP 24/7 hour number (1-617-358-ROHP (7647); or, 8-ROHP (7647) if calling from the Medical Campus) to be connected with the BU Research Occupational Health Program (ROHP) medical officer. ROHP will refer you to the appropriate health care location (see below).

For unexplained symptoms or illness, call ROHP 24/7 hour number (617-358-ROHP (7647); or, 8-ROHP (7647) if calling from the Medical Campus) to be connected with the ROHP medical officer. ROHP will refer you to the appropriate healthcare location (see below).

Healthcare Referral Locations and Times

In the event that you experience a lab exposure, animal bite, or unexplained symptoms or illnesses during your work at BU, ROHP will refer you to the appropriate healthcare location, listed below according to where you were when the health issue presented and time of the day/week.

Always inform the physician of your work in the laboratory and the agent(s) that you work with. If you have been provided with a wallet-size agent ID card, present it to the physician.

Medical Campus

Workday Hours:

BU Research Occupational Health Program
72 E. Concord  St.
Evans Bldg. 8th, Room 825
617-358-7647
Mon-Fri  8:00 am to 4:30 pm

After Hours and Weekends:

BMC Emergency Dept.
751 Albany Street
617-414-4075

Reminder: Present Agent ID Card

Charles River Campus

Workday Hours:

BU Occupational Health Center
930 Comm. Ave., West – Pleasant Street entrance
617-353-6630
Mon-Fri 9:00 am to 5:00 pm

After Hours and Weekends:

BMC Emergency Dept.
751 Albany Street
617-414-4075

Reminder: Present  Agent ID Card

Home or Not at Work

Primary Care Physician or Local  Hospital

Reminder: Present Agent ID Card