{"id":73,"date":"2010-07-26T16:04:50","date_gmt":"2010-07-26T16:04:50","guid":{"rendered":"http:\/\/burpm.staging.imagemark.net\/\/?page_id=73"},"modified":"2024-09-03T10:29:29","modified_gmt":"2024-09-03T14:29:29","slug":"247-maintenance-support","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/realestate\/advantages-of-bu-apartments\/247-maintenance-support\/","title":{"rendered":"24\/7 Maintenance &amp; Support"},"content":{"rendered":"<p>Reliable and always there. We are available to you 24 hours a day, 7 days a week, for maintenance and support services. Unlike some other area landlords, when it comes to providing services to our residents, we never sleep.<\/p>\n<h3>Students<\/h3>\n<p><span>Maintenance issues for on-campus student housing should be reported to your G\/RA or <a data-auth=\"NotApplicable\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.bu.edu\/reslife\/about-us\/residential-campuses\/directory\/\" data-linkindex=\"2\">Residence Life Office<\/a>.<\/span><\/p>\n<h3>Faculty and Staff<\/h3>\n<p><span>Maintenance problems in faculty and staff housing may be reported to our maintenance department by calling <a href=\"tel:6173534102\">(617) 353-4102<\/a> between 9 a.m. and 5 p.m. Calls during non-business hours will be forwarded to the <\/span><a data-auth=\"NotApplicable\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.bu.edu\/cpo\/request-services\/#emergency\" data-linkindex=\"1\"><span>Facilities Operations &amp; Service Center<\/span><\/a><span>.\u00a0<\/span><\/p>\n<p>An area superintendent is on duty after 5 p.m., on weekends and holidays. They may be called upon for lockouts and any assistance that they can render in case of an emergency. Please note that there is a $50 charge for after-hour lock-out services.\u00a0\u00a0To view which superintendent is assigned to your building, please visit <a href=\"https:\/\/www.bu.edu\/realestate\/contact-us\/\">Contact Us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reliable and always there. We are available to you 24 hours a day, 7 days a week, for maintenance and support services. Unlike some other area landlords, when it comes to providing services to our residents, we never sleep. Students Maintenance issues for on-campus student housing should be reported to your G\/RA or Residence Life [&hellip;]<\/p>\n","protected":false},"author":1963,"featured_media":0,"parent":51,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-templates\/no-sidebars.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/pages\/73"}],"collection":[{"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/users\/1963"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/comments?post=73"}],"version-history":[{"count":37,"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/pages\/73\/revisions"}],"predecessor-version":[{"id":3707,"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/pages\/73\/revisions\/3707"}],"up":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/pages\/51"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/realestate\/wp-json\/wp\/v2\/media?parent=73"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}