Reliable and always there. We are available to you 24 hours a day, 7 days a week, for maintenance and support services. Unlike some other area landlords, when it comes to providing services to our residents, we never sleep.
Students
Maintenance issues for on-campus student housing should be reported to your G/RA or Residence Life Office.
Faculty and Staff
Maintenance problems in faculty and staff housing may be reported to our maintenance department by calling (617) 353-4102 between 9 a.m. and 5 p.m. Calls during non-business hours will be forwarded to the Facilities Operations & Service Center.
An area superintendent is on duty after 5 p.m., on weekends and holidays. They may be called upon for lockouts and any assistance that they can render in case of an emergency. Please note that there is a $50 charge for after-hour lock-out services. To view which superintendent is assigned to your building, please visit Contact Us.