{"id":9884,"date":"2024-08-06T16:35:05","date_gmt":"2024-08-06T20:35:05","guid":{"rendered":"https:\/\/www.bu.edu\/questrom\/profiles\/jeffrey-miller\/"},"modified":"2026-06-16T15:52:13","modified_gmt":"2026-06-16T19:52:13","slug":"jeffrey-miller","status":"publish","type":"profiles","link":"https:\/\/www.bu.edu\/questrom\/profiles\/jeffrey-miller\/","title":{"rendered":"Jeffrey Miller"},"content":{"rendered":"\n\n\n<div class=\"wp-block-group alignfull profile__standard-wrapper has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n<div class=\"wp-block-columns profile__columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column profile__left-column is-layout-flow wp-container-core-column-is-layout-3bd72ab2 wp-block-column-is-layout-flow\">\n\n<aside class=\"profile__contact profile__contact--api wp-block-amp-profile-contact\" itemscope itemtype=\"http:\/\/schema.org\/Person\">\n  <h5>Contact<\/h5>\n  <div class=\"profile__contact-row\">\n              <div class=\"profile__contact-cell profile__contact-cell--email\">\n        <h6 class=\"wp-block-heading has-h-8-font-size\" style=\"font-weight: 500; text-transform: uppercase; margin-top: 0px;\">\n        Email\n      <\/h6>\n      <p class=\"has-p-2-font-size\">\n        <a href=\"mailto:jgmiller@bu.edu\" itemprop=\"email\">\n          jgmiller@bu.edu        <\/a>\n      <\/p>\n    <\/div>\n          <\/div>\n\n  \n      <div class=\"profile__contact-row\">\n\n                    <div class=\"profile__contact-cell profile__contact-cell--bu\">\n          <h6 class=\"wp-block-heading has-h-8-font-size\" style=\"font-weight: 500; text-transform: uppercase; margin-top: 0px\">\n            Boston University <br \/>\n            Questrom School of Business\n          <\/h6>\n                        <p class=\"has-p-2-font-size\" itemprop=\"address\">\n                Rafik B. Hariri Building <br \/>\n                595 Commonwealth Avenue <br \/>\n                Boston, MA 02215\n              <\/p>\n                  <\/div>\n          <\/div>\n  <\/aside><\/div>\n\n\n\n<div class=\"wp-block-column profile__right-column is-layout-flow wp-container-core-column-is-layout-3bd72ab2 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group profile__header-container has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group profile__header-content has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-post-title\">Jeffrey Miller<\/h2>\n<div class=\"alignfull wp-block-amp-profile-position\">\n\t\t\t<p class=\"has-text-align-left has-text-transform-uppercase has-p-2-font-size\" style=\"text-transform: uppercase; font-weight: 600\">\n\t\t\tProfessor Emeritus, Operations and Technology Management\t\t<\/p>\n\t<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-amp-profile-bio\">\n\t<p>Jeff Miller has been a Professor of Operations and Technology Management at Boston University since 1981.  He also taught at Purdue University&#8217;s Krannert School from 1970-1973, where he also earned his Ph.D. in Industrial Administration, and at the Harvard Business School from 1973-81.  He was a Visiting Professor at Stanford Business School in 1985-6 and has also visited and taught in executive programs at Duke, Penn State, INSEAD (France), Waseda University (Tokyo), Yonsei University (Seoul), and many other international schools.  He has been an active business consultant and has served as a director of Rath and Strong, and the American Borate and Active Minerals Corporations.  Before entering academia, he worked in operations and marketing for the Dow Chemical Company.  At Boston University, Miller founded the Manufacturing Roundtable in 1981 and served as this research center\u2019s Director until 1989.   He founded and directed the Center for Team Learning from its inception in 1995 until 2007.   He also served as Chair of the Operations Management department and as the Associate Dean of the School of Management.  He has written numerous articles on operations management and strategy and team learning, and five books, including Benchmarking Global Manufacturing, and The American Edge.  He is currently working on a new version of his Team Learning Assistant software, which has been used in over 100 business and engineering schools in the US and Canada. Jeff is a Fellow of the Decision Sciences Institute, and was a recipient of the APEMBA best teacher award in 2005.  In 2004, Purdue University\u2019s Krannert School honored him with the John Day Alumni Achievement Award for his contributions to higher education.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-amp-profile-data profile-data\">\n\n<div class=\"wp-block-group profile__data-section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained wp-block-amp-profile-education\">\n\t<h5 class=\"wp-block-heading\" style=\"font-weight: 500\">\n\tEducation\t<\/h5>\n\n\t<div class=\"wp-block-group profile__data-row has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t<p class=\"has-text-align-left has-neutral-01-color has-text-color has-link-color has-p-2-font-size\">PhD, Purdue University, Krannert Graduate School of Industrial Administration, 1972<\/p><p class=\"has-text-align-left has-neutral-01-color has-text-color has-link-color has-p-2-font-size\">MBA, Graduate School of Business, University of California, Los Angeles , 1966<\/p><p class=\"has-text-align-left has-neutral-01-color has-text-color has-link-color has-p-2-font-size\">BA, University of California, Los Angeles, 1965<\/p>\t\t<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"bu_is_from_api":true,"buID":"U07661217","lastName":"Miller","firstName":"Jeffrey","middleName":"G.","suffixName":"","phone":"","email":"jgmiller@bu.edu","pronouns":"","cv":"","website":"","office":"","address":"595 Commonwealth Ave","bio":"Jeff Miller has been a Professor of Operations and Technology Management at Boston University since 1981.  He also taught at Purdue University's Krannert School from 1970-1973, where he also earned his Ph.D. in Industrial Administration, and at the Harvard Business School from 1973-81.  He was a Visiting Professor at Stanford Business School in 1985-6 and has also visited and taught in executive programs at Duke, Penn State, INSEAD (France), Waseda University (Tokyo), Yonsei University (Seoul), and many other international schools.  He has been an active business consultant and has served as a director of Rath and Strong, and the American Borate and Active Minerals Corporations.  Before entering academia, he worked in operations and marketing for the Dow Chemical Company.  At Boston University, Miller founded the Manufacturing Roundtable in 1981 and served as this research center\u2019s Director until 1989.   He founded and directed the Center for Team Learning from its inception in 1995 until 2007.   He also served as Chair of the Operations Management department and as the Associate Dean of the School of Management.  He has written numerous articles on operations management and strategy and team learning, and five books, including Benchmarking Global Manufacturing, and The American Edge.  He is currently working on a new version of his Team Learning Assistant software, which has been used in over 100 business and engineering schools in the US and Canada. Jeff is a Fellow of the Decision Sciences Institute, and was a recipient of the APEMBA best teacher award in 2005.  In 2004, Purdue University\u2019s Krannert School honored him with the John Day Alumni Achievement Award for his contributions to higher education.","bu_profile_image_url":"","position":["Professor Emeritus, Operations and Technology Management"],"education":["PhD, Purdue University, Krannert Graduate School of Industrial Administration, 1972","MBA, Graduate School of Business, University of California, Los Angeles , 1966","BA, University of California, Los Angeles, 1965"],"publications":[],"presentations":[],"awards_honors":[]},"ambassador-type":[],"career-interest":[],"citizenship":[],"club-organization":[],"current-country":[],"current-industry":[],"region":[],"state":[],"undergraduate-major":[],"profile_types":[19],"faculty-departments":[1178],"staff-departments":[],"phd-student-departments":[],"programs":[],"directory-types":[35],"class_list":["post-9884","profiles","type-profiles","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - 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