Kristen McCormack

James E. Freeman Lecturer Chair Master Lecturer, Management & Organizations
  • Phone 617-358-2768
  • Office 501
    Questrom School of Business
    Rafik B. Hariri Building
    595 Commonwealth Avenue
    Boston, MA 02215

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Kristen J. McCormack is the James E. Freeman Lecturer in Management at the Questrom School of Business at Boston University where she enjoys engaging graduate, undergraduate and executive learners in the complexities and joys of leading mission driven organizations.  Ms. McCormack also serves as Associate Chair of the Management and Organizations Department and is a collaborating faculty member for the Boston University Online MBA Program. Courses taught include: Leading Organizations and People, Managing Organizational Change, Management Consulting, Nonprofit Management and Leadership, Creating Value in a Global Economy,  the Latin America Field Seminar, Global Sustainability, Building Sustainable Food Systems, Social Entrepreneurship, Strategic Philanthropy and Fundraising. She also co-taught Leading in the Digital Economy as part of the BU/EdX Micromasters Program in Digital Leadership. 

Ms. McCormack has more than twenty-five years of experience leading and managing organizations in the public, nonprofit and private sectors. She began her career in the nonprofit sector as the Founding Executive Director of the Boston Food Bank, where she worked collaboratively with the food industry, farmers and government to address the issue of hunger in urban environments. Ms. McCormack served in Boston city government for nearly a decade as Director of the Mayor's Office of Jobs and Community Services, Deputy Budget Director and Deputy Director of the City’s Redevelopment Authority where she facilitated many of the city’s partnerships with civic organizations, trade unions, nonprofit organizations and business to create policy and programs focused on improving jobs, economic development and education. Returning to her neighborhood roots, McCormack led the financial and programmatic turnaround of one of Boston’s largest multi-service organizations initiating award winning programming.  Frustrated by the slow progress of education reform in Boston, she founded one of the first public charter schools in Massachusetts, the Neighborhood House Charter School in Dorchester, a high performing K-12 public charter school serving Boston students and their families.

Ms. McCormack is an advisor, mentor, board member and volunteer to dozens of non-profit organizations and their leaders in and around Boston. She co-founded and served as Faculty Director of the Institute for Nonprofit Management and Leadership at Boston University, a mid-career certificate program for nonprofit executives and managers. She currently serves as a Trustee of the Charles Hayden Foundation and the William and Bertha Schrafft Charitable Trust.

She is the co-author of Profiting from Purpose: Profiles of Success and Challenge in Eight Social Purpose Businesses.

Ms. McCormack holds an MBA with a concentration in Public and Nonprofit Management from Boston University and an undergraduate degree in Community Planning with a concentration in Tax Theory from the University of Massachusetts. Her current passions include leading in a digital economy, organizational change and viticulture. 

  • MBA, Boston University, 1991
  • BA, University of Massachusetts, 1982
    Awards and Honors
  • 2020, PEMBA Professor Excellence in Teaching