Has 2020 Changed Workplace Culture for Good?

Questrom’s Greg Stoller reflects on his 2020 future-of-work predictions and forecasts what’s ahead for the workforce

Disruption has always been a constant in the workplace—but the COVID-19 pandemic has brought on more change than anyone could have expected (or predicted).

For example, before the pandemic only 17 percent of Americans were working remotely five-plus days a week. Now, almost half of the US workforce (44 percent) is fully remote, according to Statista Research Department. Remote or not, over seven million employees have seen their wages drop since March—and many others have had their pay frozen. And the economic fallout from the pandemic did not stop with wage decreases and freezes: in April 2020, the unemployment rate jumped to a level not seen since the 1930s. Everyone felt the changes and challenges that the pandemic unexpectedly thrust on businesses of all sizes, structures, and industries.

Prior to the pandemic, we asked global business expert Gregory Stoller, a Questrom School of Business senior lecturer and a 2019 Metcalf Award for Excellence in Teaching winner, to share his future-of-work predictions for 2020. Now that one of the most difficult and unexpected years has come to a close, we tapped Stoller to look back and reflect on his pre-pandemic predictions.

Read his pre-COVID predictions—and what his new perspectives look like after living through a year shaped by the pandemic—in BUToday.

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