{"id":2366,"date":"2016-03-01T15:03:25","date_gmt":"2016-03-01T20:03:25","guid":{"rendered":"https:\/\/www.bu.edu\/questrom-magazine\/?page_id=2366"},"modified":"2016-03-21T13:38:36","modified_gmt":"2016-03-21T17:38:36","slug":"managing-breakups","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/questrom-magazine\/spring-2016\/managing-breakups\/","title":{"rendered":"Managing Breakups"},"content":{"rendered":"<p><strong>Breaking up is hard to do.<\/strong> Tougher if you don\u2019t talk about it. For companies going through a major reorganization, or even a split, communication counts. <a href=\"http:\/\/www8.hp.com\/us\/en\/hp-information\/executive-team\/team.html\">Tracy Keogh<\/a>, chief human resources officer of <a href=\"http:\/\/www.hp.com\/\">HP Inc.<\/a>, should know: in 2015, Hewlett-Packard successfully survived the largest ever technology separation, splitting into two to become HP Inc., and <a href=\"https:\/\/www.hpe.com\/us\/en\/home.html\">Hewlett Packard Enterprise<\/a>.<\/p>\n<p>With a year to divide a company of 300,000 employees across 120 countries, Keogh wasted no time reaching out to the HP community.<\/p>\n<p>\u201cDay one, we did a pulse survey with the announcement to understand the employee sentiment,\u201d said Keogh during an October 2015 Questrom <a href=\"http:\/\/www.bu.edu\/questrom\/category\/dean-freeman\/deans-speaker-series\/\">Dean\u2019s Speaker Series<\/a> panel with Jon Flaxman, chief operating officer of HP Inc., and <a href=\"https:\/\/www.hpe.com\/us\/en\/leadership.html#ChrisHsu\">Chris Hsu<\/a>, chief operating officer of Hewlett Packard Enterprise.<\/p>\n<p>The results revealed 70 percent of employees were either positive or neutral. Then the questions rolled in: What\u2019s going to happen to me? What company will I work for? Where am I going to sit?<\/p>\n<p>Keogh said they managed an enormous amount of back-and-forth communication throughout the process, including monthly polls\u2014to find out what people were thinking and where they had issues\u2014and calls, where anyone in the company could ask Keogh and other leaders questions about the split.<\/p>\n<p>\u201cThey just wanted to hear our voices,\u201d said Keogh. \u201cPeople got very excited because of the communication and how much we were engaging around the opportunities at both companies.\u201d<\/p>\n<p>Keogh noted that there was a less than 5 percent turnover in top talent\u2014an impressive stat even during a normal year.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Breaking up is hard to do. Tougher if you don\u2019t talk about it. For companies going through a major reorganization, or even a split, communication counts. Tracy Keogh, chief human resources officer of HP Inc., should know: in 2015, Hewlett-Packard successfully survived the largest ever technology separation, splitting into two to become HP Inc., and [&hellip;]<\/p>\n","protected":false},"author":10779,"featured_media":0,"parent":2285,"menu_order":24,"comment_status":"closed","ping_status":"closed","template":"story.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managing Breakups - Questrom Magazine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bu.edu\/questrom-magazine\/spring-2016\/managing-breakups\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing Breakups - Questrom Magazine\" \/>\n<meta property=\"og:description\" content=\"Breaking up is hard to do. Tougher if you don\u2019t talk about it. For companies going through a major reorganization, or even a split, communication counts. 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