{"id":2670,"date":"2017-10-26T09:52:16","date_gmt":"2017-10-26T13:52:16","guid":{"rendered":"https:\/\/www.bu.edu\/prlab\/?p=2670"},"modified":"2017-10-26T09:52:16","modified_gmt":"2017-10-26T13:52:16","slug":"pr-tips-for-nonprofits-social-media-management","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/prlab\/2017\/10\/26\/pr-tips-for-nonprofits-social-media-management\/","title":{"rendered":"PR Tips for Nonprofits Social Media Management"},"content":{"rendered":"<p>By Mengyuan (Miriam) Cai, Account Supervisor at PRLab<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" src=\"\/prlab\/files\/2017\/10\/Screen-Shot-2017-10-26-at-9.47.42-AM-636x343.png\" alt=\"Screen Shot 2017-10-26 at 9.47.42 AM\" width=\"636\" height=\"343\" class=\"size-medium wp-image-2671 aligncenter\" srcset=\"https:\/\/www.bu.edu\/prlab\/files\/2017\/10\/Screen-Shot-2017-10-26-at-9.47.42-AM-636x343.png 636w, https:\/\/www.bu.edu\/prlab\/files\/2017\/10\/Screen-Shot-2017-10-26-at-9.47.42-AM-768x415.png 768w, https:\/\/www.bu.edu\/prlab\/files\/2017\/10\/Screen-Shot-2017-10-26-at-9.47.42-AM-1024x553.png 1024w, https:\/\/www.bu.edu\/prlab\/files\/2017\/10\/Screen-Shot-2017-10-26-at-9.47.42-AM.png 1030w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-weight: 400;\">[Source: Four New (Familiar) Diabetes Non-Profits. (2014)]<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Let me ask a question first: Do nonprofit organizations need PR? The answer is definitely yes. In the TED Talk \u201cThe way we think about charity is dead wrong,\u201d presented by Dan Pallotta, he says that \u201cIf we tell the consumer brands, \u2018You may advertise all the benefits of your product,&#8221; but we tell charities, \u2018You cannot advertise all the good that you do,\u2019 where do we think the consumer dollars are going to flow?\u201d Nonprofit organizations have to find a way to share their work and engage with its audience to keep their good work. With the emergence of social media, nonprofits can now utilize multiple platforms to spread awareness. Here are some suggestions that nonprofits should keep in mind when practicing social media.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create a channel for people to learn about you <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If your organization only reaches out to people when asking for donations, you probably won\u2019t get as many replies.Only sharing your mission and value with donors is not enough. Nonprofit organizations must constantly engage with its audience and this is possible through social media: You can regularly publish posts on current news and events of the organization. It\u2019s also important to spotlight those who have made contributions to your organization. It helps people to be familiar with the organization and see your progresses.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Follow trends<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">How often do you share on social media with a hashtag? Using a hashtag is going to help people who care about certain topics find your opinions and generate conversations. Also consider joining existing conversations to gain further exposure; Let people know your organization cares about things happening in the world. The trends you follow should be related to your organization\u2019s mission. For example, shelters may opt to post about health and hunger issues.<\/span><\/p>\n<p><img loading=\"lazy\" src=\"\/prlab\/files\/2017\/10\/Screen-Shot-2017-10-26-at-9.49.32-AM-636x486.png\" alt=\"Screen Shot 2017-10-26 at 9.49.32 AM\" width=\"636\" height=\"486\" class=\"alignnone size-medium wp-image-2672 aligncenter\" srcset=\"https:\/\/www.bu.edu\/prlab\/files\/2017\/10\/Screen-Shot-2017-10-26-at-9.49.32-AM-636x486.png 636w, https:\/\/www.bu.edu\/prlab\/files\/2017\/10\/Screen-Shot-2017-10-26-at-9.49.32-AM.png 694w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-weight: 400;\">[Source: 5 Things to Avoid When Putting Your Company on Social Media. (2016)]<\/span><\/em><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create campaigns that generate shared media<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Encourage your audience to share and talk about your organization on social media. One way to achieve this is through creating a contest or a lottery that people can participate by including a certain hashtag in their posts. Possible topics for different nonprofits can be \u201ctalk about your story with the organization\u201d or \u201cshare your experience on pets adoptions.\u201d People love to talk about their life and have a chance to win something. If you do not have the budget for a lottery prize, request some in-kind donations from local businesses, such as restaurant gift certificates or free admission to the local museum. This would be a win-win scenario for your nonprofit and your audience.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Engage with your audience<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Maintaining good relationships with your stakeholders are essential to your organization. Without them, your organization cannot operate effectively. If there is a volunteer doing good work for you or a donor contributes a big check, recognize them on your social media (after getting their permission). Express your gratitude and show that your organization cares about them. This could potentially encourage other people to help you out as well.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">While small nonprofit organizations can be short on staff on managing the organization\u2019s social media presence, social media management tools like <\/span><a href=\"https:\/\/buffer.com\/\"><span style=\"font-weight: 400;\">Buffer<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/hootsuite.com\/\"><span style=\"font-weight: 400;\">Hootsuite<\/span><\/a><span style=\"font-weight: 400;\"> can be helpful and save your time. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Mengyuan (Miriam) Cai, Account Supervisor at PRLab &nbsp; [Source: Four New (Familiar) Diabetes Non-Profits. (2014)] Let me ask a question first: Do nonprofit organizations need PR? The answer is definitely yes. In the TED Talk \u201cThe way we think about charity is dead wrong,\u201d presented by Dan Pallotta, he says that \u201cIf we tell [&hellip;]<\/p>\n","protected":false},"author":14000,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[2896,2897,2899,2875,2886,2876,2898],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/posts\/2670"}],"collection":[{"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/users\/14000"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/comments?post=2670"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/posts\/2670\/revisions"}],"predecessor-version":[{"id":2673,"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/posts\/2670\/revisions\/2673"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/media?parent=2670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/categories?post=2670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/prlab\/wp-json\/wp\/v2\/tags?post=2670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}