{"id":4046,"date":"2025-06-11T10:11:19","date_gmt":"2025-06-11T14:11:19","guid":{"rendered":"https:\/\/www.bu.edu\/p2p\/?page_id=4046"},"modified":"2026-04-07T15:25:11","modified_gmt":"2026-04-07T19:25:11","slug":"bu-onecard","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/p2p\/payment-services\/bu-onecard\/","title":{"rendered":"BU OneCard"},"content":{"rendered":"
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Our Service<\/h2>\n

Boston University\u2019s Travel and Purchasing Card programs will transition to a newly combined \u201cBU OneCard\u201d product in mid-July. Issued by U.S. Bank, the BU OneCard consolidates both card programs into a single credit card with three profile types: Purchasing, Travel, or Purchasing + Travel (combined).<\/p>\n

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As part of this transition, we will launch a new module called Concur Request, whereby card administrators will be able to provision new cards, change credit limits, authorize one-time purchases, and issue cash advances. \u202fAdditionally, a Pre-Trip Approval process will be available to streamline permissions for travel and policy exceptions, all within the user\u2019s Concur profile. For reports prior to July 7, 2025, containing only out-of-pocket expenses that were not submitted and approved in Concur, the submitter must resubmit the expenses in the new version of Concur using these instructions<\/a>.<\/p>\n<\/div>\n<\/section>\n

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Prohibited Commodities<\/h2>\n

The BU OneCard is not to be used for purchases of items found in Guided BUying catalogs or with suppliers who are fully registered, except for small-dollar transactions. All transactions are reviewed monthly to ensure all cardholders comply with the BU OneCard Policy.<\/p>\n

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Service Expectations<\/h2>\n

In order to increase transparency and efficiency between the Travel and Card Services Department and the greater BU community, here are descriptions of many of the core services that we provide. For each service, there is a target service expectation, as well as an indication of the metrics the department will be using to maintain these service standards.<\/p>\n

Please note that the service expectations in this document may be subject to certain constraints, such as:<\/p>\n