{"id":4002,"date":"2025-06-10T19:03:28","date_gmt":"2025-06-10T23:03:28","guid":{"rendered":"https:\/\/www.bu.edu\/p2p\/?page_id=4002"},"modified":"2026-04-01T15:27:25","modified_gmt":"2026-04-01T19:27:25","slug":"travel-services","status":"publish","type":"page","link":"https:\/\/www.bu.edu\/p2p\/travel-services\/","title":{"rendered":"Travel Services"},"content":{"rendered":"
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Our Service<\/h2>\n

Travel Services delivers superior customer service to the Boston University community and provides timely and accurate\u00a0reimbursement processing. Travel Services\u00a0arranges payment for suppliers and recipients, approves and pays Concur expense reports, and manages the BU OneCard program while ensuring compliance with University policy, IRS, and sponsor regulations.<\/p>\n<\/div>\n<\/section>\n

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Make Travel Easy with the Concur Mobile App<\/h2>\n

With Concur Mobile App, you can quickly view your travel itinerary, change reservations, and get travel updates on the go. Scan the QR code below to download the application from your Apple or Android app store and click “Connect”.<\/p>\n

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Android<\/p>\n<\/div>\n

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iPhone<\/p>\n<\/div>\n<\/div>\n

Download the SAP Concur Mobile app and log in
\nwith full @bu.edu email as username*<\/p>\n

\"PDFHOW TO REGISTER FOR CONCUR MOBILE APP<\/b><\/a>
\n\"PDFHOW TO USE CONCUR’S MOBILE APP (iPhone)<\/b><\/a>
\n\"PDFHOW TO USE CONCUR’S MOBILE APP (Android)<\/b><\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n

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Featured Discounts<\/h2>\n

Explore partner vendors offering BU business travelers preferred pricing and exclusive discounts when booking through Concur or directly with Christopherson Travel Management.<\/p>\n

VIEW ALL FEATURED DISCOUNTS \u2192<\/a><\/p>\n<\/div>\n<\/section>\n

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BU partners with Christopherson Business Travel to harness
\nthe power of Concur’s premiere platform, optimizing travel
\nadministration and experience.<\/h1>\n

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\"Christopherson
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Speak with Live Agents at Christopherson Business Travel 24\/7<\/p>\n


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\nCall (617) 353-1700<\/span>
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\n\"Email
\nEmail travelbooking@bu.edu<\/a><\/span>
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Discounted Fares<\/h3>\n

Fares are negotiated for BU business travelers & available in Concur Travel.<\/p>\n<\/div>\n<\/div>\n

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Integrated Booking & Updates<\/h3>\n

Online & agent bookings are fully integrated with Concur Expense reporting, offering real-time updates.<\/p>\n<\/div>\n<\/div>\n

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24\/7 Service<\/h3>\n

No service fee when booking online through Concur or with a CBT agent during business hours (8AM – 6PM EST); fee is applied when booking with CBT agent outside normal business hours.<\/p>\n<\/div>\n<\/div>\n

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Ticketing Flexibility<\/h3>\n

Waivers\/favors, name changes, time of ticketing corrections, access to expired fares, and status matches for additional savings.<\/p>\n<\/div>\n<\/div>\n

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Earn Points\/Miles<\/h3>\n

Booking through Concur earns you points\/miles, even when you pay with the BU OneCard.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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BU OneCard<\/h2>\n
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The BU OneCard consolidates both card programs into a single credit card with three profile types: Purchasing, Travel, or Purchasing + Travel (combined).\u00a0 As part of this mid-July transition, P2P launched a new module called Concur Request, whereby card administrators will be able to provision new cards, change credits limits, authorize one-time purchases, and issue cash advances. \u202fAdditionally, a Pre-Trip Approval process was enabled to streamline permissions for travel and policy exceptions, all within the user\u2019s Concur profile.<\/p>\n

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\"PDFDetermining Whether to Use a Travel Report vs. Non-Travel Report<\/a>
\n\"PDFBU OneCard Application in Concur<\/a>
\nBU OneCard Forms \/ Card Service Change Requests<\/a><\/div>\n<\/div>\n
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During Travel<\/h2>\n<\/div>\n<\/div>\n
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